LaFontaine Cadillac Buick GMC

I recently traded my 2011 Acadia in for a new 2013 Acadia. I commute 100 miles per day and work as a 5th grade school teacher and have little time in my day for nonsense. I looked at the web site for Acadia. I commute 100 miles per day and work as a 5th grade school teacher and have little time in my day for nonsense. I looked at the web site for the LaFontaine dealership and sent an e-mail from the site explaining that I'd like to trade in my Acadia. I was sent an e-response and a name to contact when I had the time. The next day I stopped in after school on a Wednesday and talked to Mike Kessler. I explained to Mike what I wanted to do and he seached their data base to find the car I was interested in. The next day at lunchtime with very little time to wait on hold or explain what I wanted I was able to again talk to Mike Kessler and we agreed on a purchase. I sent my information by fax and smart phone and later that day I took delivery of my new 2013 Acadia. Mike was a consummate professional, courteous, knowledgeable, and he quickly made great use of the little time I had to shop and deal with the assundries that buying a car often requires. My new GMC Acadia is an excellent ride, very comfortable and I was able to upgrade to a SLT package and keep my same car payment. Thanks Mike and the staff at LaFontaine, I wouldn't hesitate to reccommend Mike Kessler and the staff at LaFontaine. In fact I have reccommended 2 colleagues already. Respectfully, Cary Wirostek More

This is the friendliest car dealership I have ever been to. Its clean, well run, And the service is great. we have purchased four or five vehicles from you in the past and we will continue to go to your de to. Its clean, well run, And the service is great. we have purchased four or five vehicles from you in the past and we will continue to go to your dealership. Why? Because of one salesman, BILL FEUDALE, He helped us out when no other dealership would, He went above and beyond to get us what we needed. He is an asset to your company, And because of his friendliness, helpfulness, and the way he treats his customers, We will continue coming to LaFontaine and to Bill Feudale as our salesman. THANK YOU BILL MARVIN AND KATHY LANCASTER More

Jack went out of his way to assist us and find the perfect vehicle we were looking for. We would recomend this dealership and salesman to anyone looking for a vehicle. perfect vehicle we were looking for. We would recomend this dealership and salesman to anyone looking for a vehicle. More

Dave Gough was great, worked with me every step of the way to get me the deal I was looking for. Upon meeting him in person Dave gave me a full tour of the awesome environmentally LaFontaine facility in H way to get me the deal I was looking for. Upon meeting him in person Dave gave me a full tour of the awesome environmentally LaFontaine facility in Highland, Michigan, truly amazing. The vehicle I purchased was for my 16yo daughter and Dave spent well over an hour of his time with us going over every feature of the Buick Verano as well as getting us setup with bluetooth and OnStar. Overall a great experience, I've already asked Dave to start working on a search for my next car, a 2014 Z28 ( not for my daughter :) ). Mike Wells the finance/business manager was equally as accomodating, explaining all the paperwork, incentives and options available to me while not being "pushy" or "off putting". if you've dealt with many dealership finace guys you'll understand how unique and welcome that is. Overall this was a 5 star experience. Given that LaFontaine represents and can deliver vehicles from some 15+ manufacturers I don't see myself ever considering shopping for an automobile anywhere else. I will recommend Dave, Mike and LaFontaine to everyone I know and everyone reading this review. 10/10. More

My experience was great and Hassle free. Gordy Taylor was very professional and extremely helpful during the buying process. He made the purchase seamless. Thanks for such great service. very professional and extremely helpful during the buying process. He made the purchase seamless. Thanks for such great service. More

Working with Dave was the best experience I ever had with a Car Salesman in my 40 plus years of driving. It felt so strange to me to have someone so courteous and helpful to me, even months after the sale. I a Car Salesman in my 40 plus years of driving. It felt so strange to me to have someone so courteous and helpful to me, even months after the sale. I initially came to the site looking for an older model Pontiac that would fit my limited budget. The Lafontaine team, with no hard pressure sales, helped me to get into a better quality vehicle, well within my budget. Now I am Styling in a 2009 Buick Lucerne CLX, not to mention that it is flex fueled, so I am loving it at the pump. Dave even remembered my Birthday and sent me a nice card and assisted me in resolving some issues concerning my vehicle title. Overall, just a very great guy that you can trust to give you a fair deal. Mr. Gough you are a great asset to your profession and I and my family want you to know that you are appreciated. More

From the moment I entered the LaFontaine Highland facility, I felt welcomed and assured that the focus of the staff was to assist me in purchasing a vehicle that met my personal needs. My sales repr facility, I felt welcomed and assured that the focus of the staff was to assist me in purchasing a vehicle that met my personal needs. My sales represenative, JP Farmer, was knowledgeable, professional and personable while trying to understand what my needs were in a vehicle, along with my budget constraints. Once we chose the right vehicle, JP worked with his team to seamlessly walk me through the closing process and paperwork. Thank you JP and LaFontaine for turning what I thought would be a stressful process into a really great experience!! More

We started looking at the Buick Encore to replace our Saturn Vue. Over the course of a few months. Tony helped us evaluate the Encore including two extensive test drives. When we finally decided the Enco Saturn Vue. Over the course of a few months. Tony helped us evaluate the Encore including two extensive test drives. When we finally decided the Encore just didn't meet our needs, we decided to try a Cadillac SRX. Even though Tony specializes in Buick/GMC, he arranbed for us to review several Cadillacs and take test drives in two. When we made our selection, he arranged a deal with excellent trade in terms for us. We have been buying cars, mostly Cadillacs, through LaFontaine for twenty years with generally really good results, but our most recent previous purchase experience was not good, Tony helped us put that experience to rest. More

Absolutely no complaints whatsoever! This was my first time going through the car buying experience by myself, and Mike made it as simple and easy as possible. Not only did he go over all of the finest de time going through the car buying experience by myself, and Mike made it as simple and easy as possible. Not only did he go over all of the finest details associated with my lease, but he took the time to go out to the car that I purchased, go over each and every feature, sync my phone and help me set up the radio. Truly excellent customer service. The fact that the dealership cares about the little things, i.e., getting you a drink from the cafe while your there, truly shows their commitment to excellence. I will recommend this dealership to anyone and everyone that will listen and is in the market for a car! Thank you Mike and thank you Team Lafontaine for truly giving me "the Family Deal!" More

I bought a Buick Encore (nice little vehicle) through Anthony Grimaldi. I would highly recommend him. Easy to work with, professional, and did not try to push anything on me that I did not want. He wa Anthony Grimaldi. I would highly recommend him. Easy to work with, professional, and did not try to push anything on me that I did not want. He was very prompt with everything I asked for, an honest person. I will buy a vehicle through him again. More