LaFontaine Cadillac Buick GMC

Hands down this is the place to go! We never felt pressured and felt like we had been there before at our first visit. You have to see tony Grimaldi or his assistant Brian. pressured and felt like we had been there before at our first visit. You have to see tony Grimaldi or his assistant Brian. More

I had some problems with the sale of the cadillac but the dealership rose above the issues to make my experience exceptional. When discovering they made a mistake in pricing my vehicle they ate the cost to i dealership rose above the issues to make my experience exceptional. When discovering they made a mistake in pricing my vehicle they ate the cost to insure I was completely satisfied. Best Dealership I've ever experienced! Worth the hour drive to get to. More

As far as I can determine, your dealership is honest. My experiences with both sales and service personal at other dealers in this area does not bring me to the same conclusion about those dealerships. Wha experiences with both sales and service personal at other dealers in this area does not bring me to the same conclusion about those dealerships. What a breath of fresh air that brings to me. Please don't let me down. More

Garnell Woolridge, sales dept., WOW! I could not be happier, I talked to Garnell early Fall about my interest in buying another SRX when my lease is up in April 2014. He said he would keep me infor happier, I talked to Garnell early Fall about my interest in buying another SRX when my lease is up in April 2014. He said he would keep me informed on what GM was offering and all options that would fit my needs. I will be picking up my new SRX this week. Garnell is not pushy, listens to your needs, is very polite, very knowledgeable and makes the car purchasing process go very smoothly. I would recommend Garnell to any one interested in buying a new Cadillac. Thanks. Also I would like to share my satisfaction in Victoria Barnewold in the Service Department for all the help she has given me in the last three years. She is so polite, takes the time to listen and always willing to help me. I plan on contacting Victoria when needing any future service on my new Cadillac. More

Kelli Morland was terrific and gave 110% finding the correct car with very limited time to do so. I could not be happier with her assistance. Thank you Kelli!!!!!!! correct car with very limited time to do so. I could not be happier with her assistance. Thank you Kelli!!!!!!! More

I had a few months left on my lease, and went to several different dealerships to see if I could get out early. Nobody really wanted to work with me and told me to come back when my lease was up. My husba different dealerships to see if I could get out early. Nobody really wanted to work with me and told me to come back when my lease was up. My husband heard an add on the radio that LaFontaine was doing lease pullaheads. I thought it would be another let down and they would tell me to come back when my lease was up. Nope, that was not the case, they got me out of my lease and into the car that I wanted, and not just another base model car, it had everything I wanted and more! I worked with Jeff Chapel who was able to get my new payments down to a reasonable amount too. My husband and I drove from Saint Clair Shores, all the way to Highland, which is about an hour or more away, and we were not dissapointed at all. We were even able to get the information over the phone before we made the trip there. Although it is far from where we live, I would definately go back for my next vehicle. More

I recently purchased a 2011 GMC Sierra extended cab from Mike Seacord at Lafontaine. Prior to coming into the showroom I had looked at the inventory of used trucks on line. I have had GMC trucks for the l Mike Seacord at Lafontaine. Prior to coming into the showroom I had looked at the inventory of used trucks on line. I have had GMC trucks for the last 15 years so I knew the configurations that would work for me. Unfortunately most of the used trucks I found were Club Cabs which are shorter beds than I need. Over the course of a couple weeks Mike kept an eye out for a late model extended cab with low mileage and within my price range. Mike knew the configuration of options on the trucks better than I did. He called me a week ago and told me he had found one that met my requirements. Upon inspection of the truck I found a small dent in the rear fender which the body shop took care of in a few days. Throughout the deal I never felt pressure to buy something I did not want or need. My "old" GMC is a 2004 which has more than 254,000 miles and I am going to hold on to it for more. I have performed all the service on it myself and made a few trips to Parts Dept at Lafontaine for parts and guidance. I always feel funny walking into this beautiful new dealership past the Lafontaine Family offices in my dirty work clothes just to get to the parts counter. I wish they had a back door I could enter instead. I guess if they don't mind, why should I. More

Great people to buy a vehicle from. Tony and Brian really know how to take care of you. They find you the right vehicle, take care of your trade in, explain everything about your vehicle and get the paper wo know how to take care of you. They find you the right vehicle, take care of your trade in, explain everything about your vehicle and get the paper work done in no time, not to mention the great deal they give you. This dealership is the best I've ever done business with! More

My Lafontaine experience was awesome. I was referred to Luke Field by my good friend Gail Harris, who had leased a vehicle from Luke earlier. Luke displayed all the qualities of an effective salesman. He Luke Field by my good friend Gail Harris, who had leased a vehicle from Luke earlier. Luke displayed all the qualities of an effective salesman. He showed conviction, hard work, and above all, respect. I was touched by his personal concern for me to make certain that I receive an automobile within my budget. I was most impressed when Luke was able to suggest a car color to my taste. I don't know how he read me but with little information he was able to select a choice color that I am very very pleased with. I never felt rushed or treated like "just another customer". On the first day of my visit he called ahead to asked what I wanted to drink. On the day i arrived to pick up my car, Luke took time to explain all the features on my SRX including my experience with "On Star" ??. I am excited that I have developed a personal relationship with a salesman who caters to my needs, because my future transactions will most certainly be with Luke. Can't wait to see what the color combination will be on my next vehicle. Professional, is Luke's middle name. Lafontaine should be proud to have a true and important asset (like Luke) working on their team!!!! I have shared my experience with Gail and others and have insisted that they contact Luke Field for their own " Lafontaine Experience".........many thanks Luke!!! More

We have been buying Cadillacs from Kenn Elliott for the past four years. He makes purchasing a vehicle an excellent experience. And of course, the entire LaFontaine organization makes the ownership process past four years. He makes purchasing a vehicle an excellent experience. And of course, the entire LaFontaine organization makes the ownership process enjoyable. We don't even mind the drive from South Lyon. More