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LaFontaine Buick GMC of Ann Arbor

Ann Arbor, MI

2.5
124 Reviews

500 Auto Mall Drive

Ann Arbor, MI

48103

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Showing 124 reviews

February 12, 2016

What a SUPRIZE! Walked in with worry and walked out fearless. Dave was so professional and dedicated to my needs. He made that worry disappear with helping me find th More

by 4 Coleman's
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Bozak, Jim Dawson
Feb 12, 2016 -

LaFontaine Buick GMC of Ann Arbor responded

Hello! What a great review about Dave and Jim! We are so happy to hear you love your new Buick. I will be sure to pass along your message to them and the entire team. Welcome to the family! We look forward to seeing you again soon. - Shelbi P.

February 10, 2016

Great Job ! Both Paul & Nick went out of their way to help me find a great car. Will tell anyone to see them. Check out cars. Thanks guys! More

by redbird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Videcoq, Nick Yarber
Feb 12, 2016 -

LaFontaine Buick GMC of Ann Arbor responded

Hello! We are happy to hear that Paul and Nick helped you find a great car! I will be sure to pass along your message to them and the entire team. Welcome to the family! - Shelbi P.

February 07, 2016

Very Good Service Fixed the problem in less time than what was quoted. The service department was very helpful and made sure that the customer was satisfied before leav More

by buddman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rumberger
Feb 08, 2016 -

LaFontaine Buick GMC of Ann Arbor responded

Hi! We are happy to know that you enjoyed your experience with Craig and our service team. I will be sure to pass along your message to them. We look forward to seeing you again soon. - Shelbi P.

February 03, 2016

Great dealership Dealership and it's staff are kind efficient and helpful. Brent Brown is a great salesperson. The dealership is clean and comfortable. Thanks La F More

by Terrain1234567890
Recommend Dealer
Yes
Employees Worked With
Brent Brown
Feb 04, 2016 -

LaFontaine Buick GMC of Ann Arbor responded

Hello! We are happy to hear of your great experience with Brent! I will be sure to pass along your review to him and the entire team. Enjoy your new Terrain and welcome to the family. - Shelbi P.

February 02, 2016

Excellent Always excellent friendly service. Everyone goes the extra mile. I would recommend this dealership for services and good price quotes. Craig Rumbe More

by Niki2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rumberger
Feb 03, 2016 -

LaFontaine Buick GMC of Ann Arbor responded

Hi! Thank you for taking the time to leave such a great review for Craig and our service team. We are happy to hear that you would recommend us because of your great experience. I will be sure to pass along your review to Craig. We look forward to seeing you next time! - Shelbi P.

February 01, 2016

Trade in of 2013 leased Terrain Was able to turn in 2013 Terrain and drive home in 2016 Terrain with one visit. Very smooth and efficient transaction with everyone involved at LaFont More

by Dealer Review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Robson
Feb 03, 2016 -

LaFontaine Buick GMC of Ann Arbor responded

Hello. We are happy to hear that the entire process was smooth and efficient while getting into your new Terrain. I will be sure to pass along your message to Dave and the entire team. Enjoy your new Terrain and welcome to the family! - Shelbi P.

January 25, 2016

You folks made it all a breeze! Maggie was the best...Seemed like a lot of paper work to sign, but I'm sure it was needed.The drivers who delivered the truck was also very friendly. More

by fuely
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Ward
Jan 26, 2016 -

LaFontaine Buick GMC of Ann Arbor responded

Hello. We are happy to hear that Maggie exceeded your expectations and made the whole process a breeze. I will be sure to pass along your review to her and the entire team. Welcome to the family! Enjoy your new truck. - Shelbi P.

Jan 26, 2016 -

LaFontaine Buick GMC of Ann Arbor responded

Hello. We are happy to hear that Maggie exceeded your expectations and made the whole process a breeze. I will be sure to pass along your review to her and the entire team. Welcome to the family! Enjoy your new truck. - Shelbi P.

January 23, 2016

My Great Experience As can be gassed from the title, my experience a few days ago was indeed great! The treatment was courteous and professional, and very helpful, since, More

by Jim Donnelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rumberger, Brock Evans
Jan 25, 2016 -

LaFontaine Buick GMC of Ann Arbor responded

Hi Jim! We are so happy to hear that your service experience with Craig and Brock exceeded your expectations! I will be sure to pass along your kind review to them and the entire team. We look forward to seeing you in the future! - Shelbi P.

January 23, 2016

I was helped with every issue I had! I was very pleased as to how I was serviced. The service was taken care of and explained very well. Jennifer was going to do whatever she could to m More

by Diane133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 25, 2016 -

LaFontaine Buick GMC of Ann Arbor responded

Hello Diane. What a great review about Jen! We are glad to hear that you are happy with the work that was done on your vehicle. I will be sure to pass along your kind words to her and the entire team. Come see us again soon! - Shelbi P.

January 19, 2016

Purchased a nice Truck at a great price Stopped by to see what used trucks they had in stock and didn't find one that I liked. Walked inside and met with Nicholas Yarber. He asked what I w More

by stlittle10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Yarber, Jim Dawson, Paul Videcoq, Matt Jury
Jan 20, 2016 -

LaFontaine Buick GMC of Ann Arbor responded

Hi! Thank you for taking the time to leave such a great review! We are so happy to read that Matt, Nick and the entire team found the truck you've been looking for since last spring! I will be sure to pass along your message to them, letting them know how satisfied you are! Enjoy your new truck and welcome to the family! We hope to see you soon in the future. - Shelbi P.

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