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LaFayette Ford & LaFayette Lincoln

Fayetteville, NC

4.7
373 Reviews

5202 Raeford Road

Fayetteville, NC

28304

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Showing 373 reviews

December 18, 2023

The dealership was extremely courteous. I found the 2023 Kia Seltos online with CARFAX and I called Lafayette Ford to make an appointment to test drive the vehicle. I was able to go to the More

by sheila.jefferies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Cass
Dec 19, 2023 -

LaFayette Ford & LaFayette Lincoln responded

Congratulations on your new vehicle! We're glad to hear Charles and our team were able to provide you with a 5-star car buying experience! Thank you for taking the time to leave us your positive feedback!

November 17, 2023

Absolutely the best customer service by Kyle Sessoms and Stacey Smith on my new F150 More

by Mlstbsty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Sessoms and Stacey Smith
Nov 17, 2023 -

LaFayette Ford & LaFayette Lincoln responded

Congratulations on your new F-150! We appreciate you taking the time to leave Kyle and Stacy your positive feedback!

October 25, 2023

Terrible! I will never take my vehicle there again. Sold me tires instead of fixing my issue. Spent $1200 on tires when the problem was a $60 sensor that I More

by proxen80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce
Oct 26, 2023 -

LaFayette Ford & LaFayette Lincoln responded

We're sorry to hear you were not completely satisfied with your experience at our dealership! We'd appreciate then chance to speak with you regarding your experience to try and make things right. If you would be willing to share any further details, please consider giving our General Manager, Rusty, a call at 910-424-0281 ext. 3361. Thank you!

October 12, 2023

I had nothing but professionalism by the staff. I highly recommend this dealership.very good. More

by vickijcbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Hill and Kim Robertson
Oct 13, 2023 -

LaFayette Ford & LaFayette Lincoln responded

We're glad to hear your experience at our dealership was a positive one! Thank you for taking the time to leave us your 5-star feedback!

September 28, 2023

Ive had 2 experiences with LaFayette Ford & Lincoln and they were both excellent. One service was a recall that was even completed in my driveway. The second was my first state safety inspection which was More

by MustangSusieQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All front desk employees excellent
Oct 02, 2023 -

LaFayette Ford & LaFayette Lincoln responded

We're glad to hear we've been able to provide you consistently excellent service experiences! Thank you for taking the time to leave us your positive feedback!

September 23, 2023

Ashley was very knowledgeable and answer all my questions. She made buying my car easy. More

by Shall2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 25, 2023 -

LaFayette Ford & LaFayette Lincoln responded

We're happy to hear Ashley was able to provide you with a great car buying experience! Thank you for leaving us your 5-star feedback! We hope you enjoy your new car!

September 22, 2023

Just bought a new 2024 Ford Edge. My experience was great. Salesman was very helpful and the overall experience was fast and easy. More

by jbkehoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
Sep 25, 2023 -

LaFayette Ford & LaFayette Lincoln responded

Congratulations on your new 2024 Ford Edge! We're glad to hear Mark was able to provide you with a 5-star experience! Thank you for taking the time to leave us your feedback!

September 12, 2023

Jennie and Gene Griffin are always amazing to work with! They take time to listen to your wants and needs and then will work diligently to fill those expectations. More

by jnwalters32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennie Griffin and Gene Griffin
Sep 13, 2023 -

LaFayette Ford & LaFayette Lincoln responded

Congratulations on your new vehicle! We're glad to hear Jennie and Gene were able to provide you with a 5-star car buying experience! Thank you for taking the time to leave us your positive feedback!

August 31, 2023

Quick. Professional. Had good help wasn’t able to get my car, but put me in something better More

by Brick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie
Sep 01, 2023 -

LaFayette Ford & LaFayette Lincoln responded

Congratulations on your new vehicle! We're glad to hear you had a 5-star experience at our dealership! Thank you for taking the time to leave us your positive feedback!

August 28, 2023

Git my truck back after a month and a half, I was understanding about the time but when I finally got my truck back it was filthy inside and out mind you I just purchased the truck 2 weeks before thi More

by jesseleereidhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Aug 28, 2023 -

LaFayette Ford & LaFayette Lincoln responded

We're sorry to hear you had this experience and completely understand why you are frustrated! We'd like to speak with you regarding your experience to try and make things right. Please give our Service Manager, Loretta, a call at 910-424-0281 ext. 3311 at your earliest convenience. Thank you!

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