LaFayette Ford & LaFayette Lincoln

Fast, Friendly, Flexible!! After shopping around for 3 weeks and dealing with pushy & distrustful salespeople, working with Amber A. was like a breath of fresh air. Both she an After shopping around for 3 weeks and dealing with pushy & distrustful salespeople, working with Amber A. was like a breath of fresh air. Both she and Annette B. in Finance were friendly, honest and transparent. I drove 125 miles one-way to do buy a Ranger there and would gladly do so again. Highly Recommend !!!! More

All departments are A+! We drive in from out of town to get any service repairs done. What to make sure it’s done by the best. get any service repairs done. What to make sure it’s done by the best. More

They did not fix the problem that was reported. I have to return the car for a second time as they did not address or fix the presented problem. After this visit there will be no more. I have to return the car for a second time as they did not address or fix the presented problem. After this visit there will be no more. More

Quick lane should not use the word “quick.” It is a real actively well managed lane for simple maintenance. The staff is good. The management needs to change the system or change the name of the service. actively well managed lane for simple maintenance. The staff is good. The management needs to change the system or change the name of the service. More

Always a wonderful experience. Been working with Mr. Pinto and Bobby Freeman for about 8 years. Efficient, respectful, and most importantly professional. We are like Family!! Pinto and Bobby Freeman for about 8 years. Efficient, respectful, and most importantly professional. We are like Family!! More

They took almost 4 hours to do an oil change and balance 4 tires. They try to "hustle" everyone for more money. So, they never know when they can start your project, or when it will be done. When they are 4 tires. They try to "hustle" everyone for more money. So, they never know when they can start your project, or when it will be done. When they are super busy, they need to let up on the $1,000 oil changes. More

outstanding Will not take the truck any where but Lafayette Ford to be serviced. Your open on Saturdays a big plus with my work hours. A nice lounge for do Will not take the truck any where but Lafayette Ford to be serviced. Your open on Saturdays a big plus with my work hours. A nice lounge for down time while waiting on truck. More

Excellent service from service department The service department is top notch, they listen to the customers needs even when it does not apply to there department directly. They go above and be The service department is top notch, they listen to the customers needs even when it does not apply to there department directly. They go above and beyond to service there customer, and to resolve any issues that arise. They have outstanding customer service skills. More

I am in my 60’s and can honestly say that the experience I had with the folks at Lafayette Ford Lincoln were the best I’ve ever experienced when purchasing an automobile! I had with the folks at Lafayette Ford Lincoln were the best I’ve ever experienced when purchasing an automobile! More

Ford needs a better game plan I brought my car in on 26 Nov for a appointment on the 27th of Nov for a collision warning light in the front and to have it serviced I have a contrac I brought my car in on 26 Nov for a appointment on the 27th of Nov for a collision warning light in the front and to have it serviced I have a contract where the oil is changed and several other things are done. We left town on 2 Dec and returned on the 5th of December with a message on our phone saying the truck was ready for pickup. It was late in the evening so we went done the next morning to pick it up to find out that all they had done was change the oil and put air in the tires. They had not even started on the collision list and from what I understood they had been busy. When I explained I had an appointment they said that they didn't make appointments maybe not but you made me one. So I was pissed since they didn't know when they were going to get it done and left it there and left. I did get a call that afternoon saying it was ready for pickup and told them we would pick it up in the morning. We arrived around 10:00 and the first thing I notice no DEF fluid had been added the air pressure in all of the tires was incorrect so I had to turn it back in and wait. I was unable to determine if they had checked my navigation as there were no notes basically the only notes I saw was oil changed,new oil filter and brake shoes were good. If this all they are going to do I need to get a refund for the contract that I paid for. I was informed I would have to bring it back in late January to repair the rear tail gate and something to do with the lights in the front. Based on what I have been told it will be bring it in and drop it off and we will get to it as soon as possible. In closing please provide me a list of what is suppose to be done when I bring it forservice every 6 months or 7500 miles. And if your vehichle needs repairs is it going to be where you drop it off and just wait. More