LaFayette Ford & LaFayette Lincoln

Ford Escape Hybrid Our sales person, Kim Thompkins' knowledge and professionalism is the main reason we returned to Lafayette Ford. After dealing and visiting with othe Our sales person, Kim Thompkins' knowledge and professionalism is the main reason we returned to Lafayette Ford. After dealing and visiting with other dealerships, Ford and other brands, we chose this dealership and sales person. More

Bought 6 vehicles here in 20 years. Excellent sales person, Excellent finance person, excellent price, respectful of our time. Very, Very, very, very, Happy, Happy !!!! person, Excellent finance person, excellent price, respectful of our time. Very, Very, very, very, Happy, Happy !!!! More

If a term would apply to to Lafayette Ford it wud be “Family “. We have been dealing with them in good times and bad for over 20 plus years and every time was a “special experience”. “Family “. We have been dealing with them in good times and bad for over 20 plus years and every time was a “special experience”. More

Great Establishment I appreciate the care that is given to each customer. The staff is very friendly and respectful to each customer that comes into the establishment. No I appreciate the care that is given to each customer. The staff is very friendly and respectful to each customer that comes into the establishment. No matter where you are they treat each person with respect. The service is done in a timely manner based on the volume. The only thing, the waiting room is small, but I just ventured over the the waiting room in the full service dept. Again great service. More

Got my Flex I had a great experience with Amber Valentine. She took really good care of me throughout the whole car buying experience. There was a little hiccu I had a great experience with Amber Valentine. She took really good care of me throughout the whole car buying experience. There was a little hiccup but fixed everything. I would recommend her to anyone in the market to buy a new vehicle. All the other car salespeople there were equally nice. I will go back there for my next purchase. More

Routine service was done on a Friday & was ready to take a trip on Monday . A “small “ problem was handled efficiently. Honesty describes LaFayette Ford a trip on Monday . A “small “ problem was handled efficiently. Honesty describes LaFayette Ford More

Quick Lane Service Lafayette Ford dealership has one of the most proficient and professional staffs that I have ever had the opportunity to be associated with. Each time Lafayette Ford dealership has one of the most proficient and professional staffs that I have ever had the opportunity to be associated with. Each time I have had our vehicles it was always a pleasant experience and the job was done correctly. The mechanic/techs are all top notch and ensure your service is correct and fully completed. The Manager, Sherry Bullard, is a true professional in all areas and very knowledgeable in all areas of services. I will highly recommend this dealership to all. More

Great service I was very pleased with my experience at Lafayette Ford. David, our salesman, was knowledgeable and very professional. Gene, the finance person, treat I was very pleased with my experience at Lafayette Ford. David, our salesman, was knowledgeable and very professional. Gene, the finance person, treated us like family. The entire experience was painless😀 More

Poor Service and Issue after Issue Took my car in on 12/11 with an issue I had been having for months and for recalls. Upon picking up my vehicle, the issue returned but Ford could not Took my car in on 12/11 with an issue I had been having for months and for recalls. Upon picking up my vehicle, the issue returned but Ford could not get my vehicle back in until after the new year on the 3rd. After several attempts, I was unable to reach who I was assigned, Laura. Upon taking my car in on the 3rd, Ford gave me a loaner in which I would not have to return until the 17th. I thought this meant Ford would take their time this time and really make sure they fixed the issue. After less than 3 hours of looking at my vehicle, James (the mechanic) believed that he had yet again magically fixed it after reassuring me that I would be taken care of. Upon returning the loaner after less than 24 hours, the issue returned. I tried reaching out to the manager, Loretta, and to the mechanic, but neither could be reached. Would not recommend this location if you want quick and friendly service or the job done right. I am now out of a hefty diagnostic fee as well as time and gas of driving all the way out to this particular location. Will be taking my car elsewhere. More

My new Edge It was great experience. All I had to do was sign and go. Everyone was very nice and helpful. I would recommend this dealership to everyone. It was great experience. All I had to do was sign and go. Everyone was very nice and helpful. I would recommend this dealership to everyone. More