LaFayette Ford & LaFayette Lincoln

Service Department -Customer Service is making things happen I must say from scheduling my appt, to my arrival at the counter of the Service Department to the actual service on my truck is was a quality experien I must say from scheduling my appt, to my arrival at the counter of the Service Department to the actual service on my truck is was a quality experience. Scheduled my appt, for a safety recall, on the Dealership's website, had my appt the following week. When I arrived to the Service counter, the customer service was amazing and all questions answered. I waited in the lounge for the service to be completed and I was out of there within 90 minutes. From start to finish the best experience of having my truck serviced at a dealership. More

Lafayette Ford was my first stop looking for a new truck. Their staff is friendly and very helpful. David Fraire was very knowledgeable and made the process easy. R was my first stop looking for a new truck. Their staff is friendly and very helpful. David Fraire was very knowledgeable and made the process easy. Recommend visiting the dealership and having David assist you with your needs. More

Lafayette Ford is one of the best dealerships I have ever been too. They have friendly staff and make anything possible. Gaby made the process to easy. been too. They have friendly staff and make anything possible. Gaby made the process to easy. More

Great service from the time I walked in until it was fixed. I left very pleased with Ford’s impeccable service and eagerness to please with a customer oriented service. fixed. I left very pleased with Ford’s impeccable service and eagerness to please with a customer oriented service. More

My experience was definitely unpredictable. My plan was to see and test drive only, which of course didn’t go according to plan. I Fell in love with the service and the vehicle I test drove. My plan was to see and test drive only, which of course didn’t go according to plan. I Fell in love with the service and the vehicle I test drove. More

Friendliest & Easiest Dealership in Fayetteville When buying or getting my vehicle serviced the sales and service folks make it easy to keep coming back. I appreciate Rusty in sales and Josh in servi When buying or getting my vehicle serviced the sales and service folks make it easy to keep coming back. I appreciate Rusty in sales and Josh in service for always going way above to help me. Two of the best folks Lafayette has. More

LaFayette Ford Lincoln always takes the time to address any problems that may occur with my vehicles. Josh, Michele, Bruce, and Julie make a great team. Thank you all! any problems that may occur with my vehicles. Josh, Michele, Bruce, and Julie make a great team. Thank you all! More

NEW LINCOLN I have never been treated so grand as with Lafayette Ford Lincoln! My sales person, Jennie Griffin, was just the sweetest person ever. She was alway I have never been treated so grand as with Lafayette Ford Lincoln! My sales person, Jennie Griffin, was just the sweetest person ever. She was always positive but never pushy...which I detest! She worked with me since November until I finally decided on the Lincoln MKZ! They even delivered my car to me! We did everything through email! Jennie and Lafayette Ford Lincoln is a "class act"! I will definitely go back to them and refer buyers also! Thank you guys!!!! More

Great service from everyone in the sales room. Make you feel comfortable and important while providing grade A services to customers and their families while shopping. feel comfortable and important while providing grade A services to customers and their families while shopping. More

Disappointing, thought I was covered by warranty and wasn’t. Thought bumper to bumper covered everything, not so. Read fine, fine print. And to troubleshoot a hood latch and charge 139.00 and all you d wasn’t. Thought bumper to bumper covered everything, not so. Read fine, fine print. And to troubleshoot a hood latch and charge 139.00 and all you did was put on a little lube. More