LaFayette Ford & LaFayette Lincoln
Fayetteville, NC
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Make sure you check all you fluids before you leave this shop. I learn from experience. Bad Technician. Technician did not check my coolant reservoir. shop. I learn from experience. Bad Technician. Technician did not check my coolant reservoir. More
it's ok the dealership itself is good it's just the wait time for repairs or oil change, oil changes are just to long. Oil changes should only be one hour the dealership itself is good it's just the wait time for repairs or oil change, oil changes are just to long. Oil changes should only be one hour More
Lafayette Ford will not pick up my car to put a battery in it for me because it is a Ford! Honestly, she said they do not pick up Ford's??? They are a Ford dealership so that makes no sense at all! in it for me because it is a Ford! Honestly, she said they do not pick up Ford's??? They are a Ford dealership so that makes no sense at all! More
Thank you Julian Townes for your assistance. Greatly appreciated!!!!!!! I love that my car has been washed and cleaned inside before I pick it up. appreciated!!!!!!! I love that my car has been washed and cleaned inside before I pick it up. More
Charles Cass & Baird King were absolutely amazing. After choosing a vehicle, less than a hour until we where driving home. I will never but anywhere else. choosing a vehicle, less than a hour until we where driving home. I will never but anywhere else. More
Pricy! I dropped my car off for a repair, same day the rare view mirror fell due to heat of 90+degrees, i asked if they can put it back on they told me yes charge of $100. I replied to put a drop of glu rare view mirror fell due to heat of 90+degrees, i asked if they can put it back on they told me yes charge of $100. I replied to put a drop of glue? They replied yes it will take a 1/2 hour, and the charge is by the hour ridiculous..SMDH! More
All issues were taken care of completely I had three vehicles in for oil change and service on the same day. Two were in and out quickly. One vehicle had some minor maintenance issues that I had three vehicles in for oil change and service on the same day. Two were in and out quickly. One vehicle had some minor maintenance issues that required parts to be ordered and everything was done the very next day. More
Wait time was a little longer than was expected Seemed like my wait time was longer than normal for only two vehicles that were in progress in front of me. I was told around 1 1/2 hours to complete Seemed like my wait time was longer than normal for only two vehicles that were in progress in front of me. I was told around 1 1/2 hours to complete and was there well over 2. More
Great customer service and vehicle servicing you can count on from Ford certified mechanics. That plus the ability to take customers in on a walk in basis really helps out. Customers don’t always have t count on from Ford certified mechanics. That plus the ability to take customers in on a walk in basis really helps out. Customers don’t always have the ability to make an appointment. More
I was treated like family. Met in the parking lot and escorted in; everyone wearing a mask including myself. All employees were excellent at what they do and very friendly. Met in the parking lot and escorted in; everyone wearing a mask including myself. All employees were excellent at what they do and very friendly. More