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LaFayette Ford & LaFayette Lincoln

Fayetteville, NC

4.7
389 Reviews

5202 Raeford Road

Fayetteville, NC

28304

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Showing 389 reviews

January 01, 2022

I can not explain how happy I am with my purchase from Lafayette Ford. I was kept well informed of my delivery by Jennie, and the purchase was quick . More

by GWarwick001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennie, Adam and finance person, I can not remember his name
Jan 03, 2022 -

LaFayette Ford & LaFayette Lincoln responded

We're happy to hear you had a great car buying experience with us! Thank you for taking the time to leave us an excellent review!

December 29, 2021

The service was outstanding. Tge salesperson was very knowledgeable in answering questions about the vehicle. I would recommend my friends to go to Lafayette ford if you want to purchase a vehicle. More

by Mathe96@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Wright
Dec 30, 2021 -

LaFayette Ford & LaFayette Lincoln responded

We appreciate you taking the time to leave us such an outstanding review! We're glad to hear you had a wonderful experience at our dealership and hope you enjoy your new vehicle!

December 13, 2021

QuickLane Service is super! Service Manager Loretta and Jennifer came out before opening and ensured our place in line, made recommendations, got me in and out. Thanks ! The Service Manger and her Team ar More

by Retired Army, but still Serving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loretta, Jennifer, Andrew
Dec 13, 2021 -

LaFayette Ford & LaFayette Lincoln responded

Thank you for taking the time to leave us your response to the quality of service our staff provides! We appreciate knowing when our customers leave our dealership happy! Take care!

November 19, 2021

Lafayette Ford customer service friendly polite courteous people. I recommend their services to all my friends. More

by Johnwhamelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot recall
Nov 21, 2021 -

LaFayette Ford & LaFayette Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2021

I was in and out in no time. The experience was great as always. Knowledgeable and kind staff. I was quite pleased. More

by sdavis2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry
Nov 15, 2021 -

LaFayette Ford & LaFayette Lincoln responded

sdavis2001, thank you for taking the time to leave us a 5-star review! We're glad to hear you had a wonderful experience! We look forward to your next visit with us!

November 05, 2021

GREAT SALE STAFF THE VEHICLE WAS GREAT FACILITY CLEAN JUST A GREAT EXPERIENCE ALL TOGETHER More

by tracysmith302
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STACY SMITH/ KYLE SESSOMES
Nov 08, 2021 -

LaFayette Ford & LaFayette Lincoln responded

Tracysmith302, we're glad to hear you had an excellent car buying experience with Stacy and Kyle! Thank you for taking the time to leave us a 5-star review and we hope you enjoy your new vehicle! Take care!

October 30, 2021

They did step up after several calls to Ford and the GM to provide a loaner so that and a friendly staff were the only positives. But car had fresh scratches on the roof, windshield wiper reservoir tube More

by dkke13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark
Nov 01, 2021 -

LaFayette Ford & LaFayette Lincoln responded

dkke13, we're sorry to hear that you had this experience as a 3-star visit is not what we hope for our guests. This will be a training opportunity for us as we strive to provide the best possible service for our customers. We sincerely apologize for any inconvenience we caused you but appreciate you sharing this feedback so we can improve for future guests. We hope you will give us the opportunity to provide you with a 5-star experience in the future!

More
October 29, 2021

Great place to buy a new vehicle. Was in and out quick with no hassles. My sales lady was awesome! More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales lady
Oct 30, 2021 -

LaFayette Ford & LaFayette Lincoln responded

Hi Joe, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 22, 2021

The truck was repaired satisfactorily and is driving normal again. Although the repair took longer than expected, we are happy with what was done. More

by baughant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Oct 26, 2021 -

LaFayette Ford & LaFayette Lincoln responded

Baughant, we're happy when our customers are happy! Thank you for taking the time to leave us a 5-star review! Please let us know if we can be of any further assistance!

October 18, 2021

My experience with Lafayette ford was awesome. The staff were very interested in my concerns. They were courteous and helpful. More

by Lloydevans32Lloydevans32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle legette
Oct 18, 2021 -

LaFayette Ford & LaFayette Lincoln responded

Lloydevans32Lloydevans32, We're so glad to hear you had a wonderful service experience at our dealership! Thank you for letting us know Michelle was so courteous and helpful! We hope you have a great day!

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