Back

LaFayette Ford & LaFayette Lincoln

Fayetteville, NC

4.7
374 Reviews

5202 Raeford Road

Fayetteville, NC

28304

Directions

By Type

Showing 374 reviews

November 05, 2021

GREAT SALE STAFF THE VEHICLE WAS GREAT FACILITY CLEAN JUST A GREAT EXPERIENCE ALL TOGETHER More

by tracysmith302
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STACY SMITH/ KYLE SESSOMES
Nov 08, 2021 -

LaFayette Ford & LaFayette Lincoln responded

Tracysmith302, we're glad to hear you had an excellent car buying experience with Stacy and Kyle! Thank you for taking the time to leave us a 5-star review and we hope you enjoy your new vehicle! Take care!

October 30, 2021

They did step up after several calls to Ford and the GM to provide a loaner so that and a friendly staff were the only positives. But car had fresh scratches on the roof, windshield wiper reservoir tube More

by dkke13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark
Nov 01, 2021 -

LaFayette Ford & LaFayette Lincoln responded

dkke13, we're sorry to hear that you had this experience as a 3-star visit is not what we hope for our guests. This will be a training opportunity for us as we strive to provide the best possible service for our customers. We sincerely apologize for any inconvenience we caused you but appreciate you sharing this feedback so we can improve for future guests. We hope you will give us the opportunity to provide you with a 5-star experience in the future!

October 29, 2021

Great place to buy a new vehicle. Was in and out quick with no hassles. My sales lady was awesome! More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales lady
Oct 30, 2021 -

LaFayette Ford & LaFayette Lincoln responded

Hi Joe, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 22, 2021

The truck was repaired satisfactorily and is driving normal again. Although the repair took longer than expected, we are happy with what was done. More

by baughant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Oct 26, 2021 -

LaFayette Ford & LaFayette Lincoln responded

Baughant, we're happy when our customers are happy! Thank you for taking the time to leave us a 5-star review! Please let us know if we can be of any further assistance!

October 18, 2021

My experience with Lafayette ford was awesome. The staff were very interested in my concerns. They were courteous and helpful. More

by Lloydevans32Lloydevans32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle legette
Oct 18, 2021 -

LaFayette Ford & LaFayette Lincoln responded

Lloydevans32Lloydevans32, We're so glad to hear you had a wonderful service experience at our dealership! Thank you for letting us know Michelle was so courteous and helpful! We hope you have a great day!

October 14, 2021

The personnel at Lafayette Ford were efficient and knowledgeable providing the necessary information in assisting with the best selection. I recommended anyone to go see Jennie at Lafayette Ford. It w More

by cordillera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennie, Annette
Oct 14, 2021 -

LaFayette Ford & LaFayette Lincoln responded

cordillera, we're so happy to hear Jennie and Annette provided you with a top notch car buying experience! We hope you enjoy your new truck and look forward to having you back for your vehicle's first oil change! Take care!

October 08, 2021

Very fast and friendly buying experience I ever had at a dealership. If I purchase another vehicle this is my dealership I would love to buy from again. More

by t1052road
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennie Griffin
Oct 08, 2021 -

LaFayette Ford & LaFayette Lincoln responded

t1052road, congratulations on your new vehicle! We're glad to hear Jennie was able to provide you with a great car buying experience! We look forward to having you back for your vehicle's first oil change!

October 07, 2021

Exceptional service and professionalism! They were fantastic to work with and provided fantastic results. we will recommend them and this dealership to others. More

by Steven7294
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle and Joe
Oct 07, 2021 -

LaFayette Ford & LaFayette Lincoln responded

Steven7294, thank you for letting us know our staff provided you with an exceptional customer service experience! We appreciate you taking the time to leave us a 5-star review! Please let us know if we can be of assistance in the future!

October 04, 2021

As always was greeted by personnel in a friendly and professional manner. They asked my permission to perform other required services first. Work was completed in a timely manner. More

by quenten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
Oct 05, 2021 -

LaFayette Ford & LaFayette Lincoln responded

Hi Quenten, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 03, 2021

Friendly, knowledgeable, and fair staff. Did what they said they would do. Overall good experience. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennie, Annette
Oct 04, 2021 -

LaFayette Ford & LaFayette Lincoln responded

Hi David, we're happy you found our staff to be so supportive during your experience here at LaFayette Ford, Inc.. We are always more than happy to assist you if anything else comes up. Take care!

...
15
...