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LaFayette Ford & LaFayette Lincoln

Fayetteville, NC

4.7
374 Reviews

5202 Raeford Road

Fayetteville, NC

28304

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Showing 374 reviews

June 17, 2022

I purchased a 2022 Ford F150 through Military Auto Source while deployed in February, learning shortly thereafter that I'd be picking up from Lafayette Ford. Shortly thereafter, I contacted the point of cont More

by Brandon Henry
Recommend Dealer
Yes
Employees Worked With
Keith Matthews, Mary Price
Jun 21, 2022 -

LaFayette Ford & LaFayette Lincoln responded

Brandon Henry, we appreciate you taking the time to leave us such an excellent review! We're glad to hear everything went smoothly during your recent car buying experience! If we can be of any further assistance, please do not hesitate to reach out!

June 13, 2022

Like everything else in this world this world problems and inflation is taking a toll on us senior citizens and Milatary retired. your work is excellent, It is coming to the point where you service char More

by Mumcreek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENNIFER JOHNSON
Jun 14, 2022 -

LaFayette Ford & LaFayette Lincoln responded

We appreciate you taking the time to leave us your feedback and are sorry to hear you were not completely satisfied with your visit. We have unfortunately had to increase our service rates to accommodate the rising cost of materials and apologize for any difficulties this causes our customers. If there is anything further you would like to share, our General Manager, Rusty, is available to take your call at 910-424-0281 ext. 3361. Take care!

May 15, 2022

great best saleslady around. ..Jennie Griffin...everything was set up shippment monitored..paper work was quick More

by svtcobra2765
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jennie griffin...bobby
May 17, 2022 -

LaFayette Ford & LaFayette Lincoln responded

Hi, we are happy we could make your experience a positive one! At LaFayette Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

May 05, 2022

With hesitation, I recommend Lafayette Ford. My last experience, I brought in my 2016 Ford Transit Connect for an A/C issue. Initially, I was quoted $1000.00. Then received a call that the price More

by hallas1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lorretta
May 05, 2022 -

LaFayette Ford & LaFayette Lincoln responded

We're sorry to hear you had a less than ideal experience at our dealership! We appreciate you giving us the chance to speak with you about this matter offline. We apologize for any inconvenience we may have caused you and hope you will give us the chance to provide you with a 5-star experience next time. Take care!

May 04, 2022

We just purchased our 4th vehicle from Lafayette Ford and as in the past it was a pleasure. The staff has always been helpful, polite, professional, informative, and friendly. We have never felt pressured in More

by J Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fraire, Jimmie Hill
May 04, 2022 -

LaFayette Ford & LaFayette Lincoln responded

We're so glad you've had nothing but great experiences with our Sales Department! Thank you for taking the time to leave us a wonderful review! We're happy to have you as a valued LaFayette Ford customer!

May 06, 2022 -

LaFayette Ford & LaFayette Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At LaFayette Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

May 04, 2022

Just bought my third vehicle from LaFayette Ford in the past two years and I have to say they continue to go above and beyond. Not sure why anyone would go anywhere else! Every person that I have encounte More

by denisbretc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Hinton, Mary Price, Adam Fellers
May 04, 2022 -

LaFayette Ford & LaFayette Lincoln responded

Congratulations on your new vehicle! We're happy to hear our Sales Department was able to provide you with a 5-star experience! We look forward to having your next vehicle purchase! Take care!

April 21, 2022

Ashley was AWESOME! !! Handled all of my needs and even had the SUV delivered to me out of state. Also, she always took my call and would follow up with me as the purchas More

by Van
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashely
Apr 22, 2022 -

LaFayette Ford & LaFayette Lincoln responded

We're glad to hear you had a great car buying experience with Ashley! Thank you for taking the time to leave us an excellent review and we hope you enjoy your new vehicle!

April 21, 2022

Staff was amazing! Ken Pinto handled all our needs and we walked away with everything we were looking for. More

by Jacob Crenshaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinto, Jimmy, Gene
Apr 21, 2022 -

LaFayette Ford & LaFayette Lincoln responded

We're glad to hear Ken Pinto was able to provide you with an excellent customer service experience! We appreciate you taking the time to leave us a 5-star review! Thank you for choosing to shop at LaFayette Ford!

April 15, 2022

The salesman was top notch and very knowledgeable about this vehicle. The finance associate was very thorough when going over all the fine details of the loan. More

by kittygirl1128
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Cass, Diego
Apr 18, 2022 -

LaFayette Ford & LaFayette Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

April 11, 2022

Ashley was fantastic! Found and scheduled a vehicle for delivery for me in three days! More

by Franciskirby1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Lucas
Apr 12, 2022 -

LaFayette Ford & LaFayette Lincoln responded

Franciskirby1, congratulations on your new vehicle! We're glad to hear Ashley was able to provide you with a top notch customer service experience! Thank you for choosing to shop at LaFayette Ford!

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