Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
La Quinta Cadillac
La Quinta, CA
83 Reviews
Filter Reviews by Keyword
By Type
Showing 83 reviews
December 24, 2022
Let me go through the process only to inform me that they WILL NOT sell to out of state customers. This should be posted on there website so customers are not wasting their time. WILL NOT sell to out of state customers. This should be posted on there website so customers are not wasting their time. More
by clarkfamily17
Employees Worked With
Salesman
November 29, 2022
Best dealership that I have ever sent with! Ever! And I’m 70 years old, so I’ve purchased a lot of cars in my life. If you want new Caddy or Chevy, make the trip out there and ask for Rosemary. Ever! And I’m 70 years old, so I’ve purchased a lot of cars in my life. If you want new Caddy or Chevy, make the trip out there and ask for Rosemary. She is number one. This place is a three hour drive, one way, for me. But one email to Rosemary, I told her what vehicle I wanted (already did my research on their website inventory), how much I was willing to pay and she called back with my options. Ask me to fill out the application, called right back to say she would get paperwork ready and I can come pick up the new Cadillac CT5. The people are pleasant, professional and the whole place is well run. Probably a little too far for me to go for an oil change, but some of the other reviews speak nicely about the service center as well. More
by thosewilsons
Employees Worked With
Rosemary in sales and leasing
September 19, 2022
Sales person I dealt with was helpful and friendly during my purchase of my certified pre-owned XT4. Unfortunately, less than a month after purchase I am already having to service my vehicle because of a ser my purchase of my certified pre-owned XT4. Unfortunately, less than a month after purchase I am already having to service my vehicle because of a service transmission light on the dashboard. Makes me question how thorough of an inspection was really performed on this vehicle. I am super disappointed. I thought purchasing a CPO would absolve me from having these types of issues so soon after purchase. More
by Jullanar Williams
Employees Worked With
Rosemary Chapman
May 15, 2021
Service manager Mr.Gomez and his team are the main reasons I have purchased two cars and their attention to my needs was just great. Larry Lewis Palm Desert,CA reasons I have purchased two cars and their attention to my needs was just great. Larry Lewis Palm Desert,CA More
by larry78638@gmail.com
Employees Worked With
Scott
February 22, 2021
One thing I want to say for sure, they have nice customer service. They follow-up and always will call you back. I feel like they are honest, as for now I would trust this place. I have something to compare service. They follow-up and always will call you back. I feel like they are honest, as for now I would trust this place. I have something to compare with, nobody is perfect, of cause, but this people will listen to your needs to help More
by bathory
Employees Worked With
Lorena Cole
October 27, 2019
Great customer service I had no bad experience . Great customer service and they’re always ready to help you and fix the problem. I can’t wait for my next car. I had no bad experience . Great customer service and they’re always ready to help you and fix the problem. I can’t wait for my next car. More
by Griselda
Employees Worked With
Justin, Ruben, Scott and Henry , Nicole Young
January 10, 2019
Horrible customer service I wish they would've kept the ownership the same. We Met Josh Isbell, the owner's son and he told us that he would help us out and take care of us we I wish they would've kept the ownership the same. We Met Josh Isbell, the owner's son and he told us that he would help us out and take care of us we went on a test ride of the vehicle and he was very egotistical. Since he was young we Looked over that trait. We went back today to finish up the deal, he was working at the dealership, we were there for over three hours, and he never came over once to help. The service we received was awful. This would've been the second time I purchased a vehicle from the dealership. Sad to say I will never go back there. They should've stayed in Simi Valley. There is no place in the desert for service such as this. More
by Orange1064
Employees Worked With
Jorge
January 02, 2019
The service is GREAT and the staff is very friendly and cari Dan the service manager is very communicative and updates you on the status of the vehicle. LOVE the service. Awesome place to buy a car Dan the service manager is very communicative and updates you on the status of the vehicle. LOVE the service. Awesome place to buy a car More
by Adais75
Employees Worked With
Henry , Steve Carlos
August 22, 2018
GREAT CUMSTOMER SERVICE I bought my new car with the help of Ilene Escobedo. Her and all the other staff were very understanding and accommodating to help me get the best pri I bought my new car with the help of Ilene Escobedo. Her and all the other staff were very understanding and accommodating to help me get the best priced car at the best interest rate possible. I went to many other car dealerships in the surrounding area as well, and none of them held a candle to Chevrolet’s deals, rates, prices, etc. I would most definitely recommend! Thank you Ilene and Chevrolet!!! More
by Chynna.pence
Employees Worked With
Ilene Escobedo
