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LUV Toyota

Lakewood, NY

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16 Reviews

215 East Fairmount Avenue

Lakewood, NY

14750

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Showing 16 reviews

July 06, 2018

Great Used Car... Even Better Sales Experience I recently saw a 2016 Toyota Highlander on the Luv Toyota website and it immediately caught my eye. The website had a large number of great photos of More

by GI_Joe_K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Attard, Nicole Miller, Lisa Cheney
Jul 06, 2018 -

LUV Toyota responded

Wow! We love hearing this! We're glad Al and Nicole were able to provide you with a 5-star customer service experience! We appreciate your business! Enjoy your Highlander!

August 31, 2016

Service I bought my car here and bring it here for service. I LOVE IT! Every time I bring it for an oil change, its done fast and they even make my car look More

by Cloudjya16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Attard, Joe Colosimo
September 01, 2015

Sweet Ride!!!! Initially I came in (after talking to Al Attard) to save $10,000 ! I had just come home from another dealership with some pretty high numbers. Then I More

by maryrich26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Attard, Charles Darling, Kelly SanFilippo
Oct 30, 2015 -

LUV Toyota responded

Mary, Thank you so much for taking the time to write a review. We are so glad you found exactly what you wanted. Enjoy your new ride! Best, Al Attard

July 01, 2015

Terri was great finance manager not so much We were prepared to purchase a 2013 Rav 4. Test drove it and loved it. They low balled us on our trade. I came home and ran the same report through Ke More

by amyanpom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terri Ludovicy
Jul 02, 2015 -

LUV Toyota responded

Thank you for taking the time to write your feedback and bringing this issue to our attention. I can assure you the situation you described doesn’t happen often, as our staff is trained accordingly on how to evaluate the value of trade-ins. If you could please contact me at aattard@luvtoyota.com at your earliest convenience so I can learn more. We would love the opportunity to hear more from you, re-evaluate your trade-in and regain your loyalty. Thank you – Al Attard, GM

August 13, 2014

Warranty Work I have a 2008 Toyota Highlander that failed the state inspection for a bad right rear knuckle. I still had Toyota warranty so I took it to Luv Toyota More

by mrkiehl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Colosimo, Michael Powell
July 07, 2014

problem solved We had some initial problems but they came to are house on there time and straightened it out. i can really tell they want to keep there customers and More

by n_hastings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud McFadden
Jul 23, 2014 -

LUV Toyota responded

Thank you for taking the time to write a review. As you know, we take our reviews very seriously. We are glad we could reimburse you for your fees and detail your vehicle to your satisfaction. Should you need anything in the future, please don't hesitate to contact us immediately. Thank you, Bud McFadden & the Luv Toyota Team

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