LEV KIA of Framingham

Great low key, easy experience Purchasing a new car was very simple and straightforward. Ken was friendly and welcoming. He listened to what I was looking for and did not try to ups Purchasing a new car was very simple and straightforward. Ken was friendly and welcoming. He listened to what I was looking for and did not try to upsell. The offer on my trade-in was within the range from the rating sites that I had searched. The offer was explained to me in detail. When I wanted a different color in the model and trim level, they were able to get one for me. Peter took care of the financing and paperwork. He was thorough and explained everything. Picking up the car was simple. Highly recommend Lev Kia. More

Excellent sales and service I needed a replacement vehicle and my credit was recovering from the Recession,Ken Russian got me an excellent rate on a loan, which made it possible I needed a replacement vehicle and my credit was recovering from the Recession,Ken Russian got me an excellent rate on a loan, which made it possible for me to buy a used car (with only 100 miles on it) right off the showroom floor. I had my hyperactive son with me and they did not give me any looks when he jumped all over the showroom (I did warn him to stay away from the cars!). This dealership's professionalism is unparalleled. When I brought the car in for service, everyone was completely professional and again, understanding of the child situation. Everything was explained and all questions answered. I gladly drive from Worcester to Framingham for service because I know I'm getting the best. More

Lev Kia service department delivers time and again!!!! Warren Rios and his service department staff repeatedly deliver outstanding customer service in every situation that I have been faced with. I have be Warren Rios and his service department staff repeatedly deliver outstanding customer service in every situation that I have been faced with. I have been a customer of Lev Kia for many years and have bought my last two cars at that dealership solely as a result of the sterling service that I receive in that area. I was suddenly without my vehicle this morning and was in a pretty good panic. Warren was able to take me right in, and have me up and running inside of one hour- and on my way to work. I cannot say enough what an asset that this service department, and in particular, Warren Rios is to this dealership. The entire service department staff is friendly and courteous and always willing to do whatever they can to have you back on the road and on your way as soon as possible. I highly recommend the service department at Lev for their expertise and outstanding approach to customer service. It is ALWAYS a good experience! --Christine B. of Framingham More

2019 Sorento - Buying Made easy Ken and the sales team at Lev have always been great to work with over the years, this being the 4th vehicle we have bought from Lev. Never any press Ken and the sales team at Lev have always been great to work with over the years, this being the 4th vehicle we have bought from Lev. Never any pressure and always the best pricing.... even better than some of the KBB and TrueCar pricing I have seen by a healthy margin. More

Purchased new Kia Sportage Staff were professional, friendly and helpful. Best car buying experience I’ve ever had. Ken Russian, Corey, Jeff gave great customer service. I highl Staff were professional, friendly and helpful. Best car buying experience I’ve ever had. Ken Russian, Corey, Jeff gave great customer service. I highly recommend. More

Very pleased with this experience, I highly recommend them ! I recently purchased a new Kia Sorento from this dealer. I was extremely happy and completely satisfied with the entire experience. My salesperson, To I recently purchased a new Kia Sorento from this dealer. I was extremely happy and completely satisfied with the entire experience. My salesperson, Tony was easy to work with, very knowledgeable, helpful and accessible. They found the car that I wanted and kept me in the loop during the process. The purchase process went very smoothly. The staff took plenty of time to go over the features with me and I am very satisfied. More

Fabulous doesn’t even begin to describe this place LEV KIA of Framingham is such a wonderful dealership. Their staff in every department is absolutely superb! I would recommend driving a long distance LEV KIA of Framingham is such a wonderful dealership. Their staff in every department is absolutely superb! I would recommend driving a long distance to come here. Thorough, friendly, knowledgeable, fast and precise. if you’re looking for a great salesman-KEN RUSSIAN IS YOUR GUY! More

Normal dealership that does what it says it will do I dealt with Ken Russian over the phone and was able to get the terms and all fees to purchase the vehicle I wanted . I had already done my research a I dealt with Ken Russian over the phone and was able to get the terms and all fees to purchase the vehicle I wanted . I had already done my research and needed no further input on the Nero PHEV . I had gone through the typical dealer abuse at the biggest dealer in the area and was fully fed up with Kia and was ready to buy another brand . I am glad I gave Lev a shot because they were everything the other dealer was not . Lev matched the price from the other dealer and sold me a vehicle with 3 more options at the same price . I arrived the next day and the car was waiting for me to test drive . Ken gave me all paperwork I would be signing and the time to read it sitting in my car . I went inside and signed the deal and everything went EXACTLY as Ken promised . No surprises and no hidden fees . What breath of fresh air . The dealer in Quincy should take a lesson from Lev on how to sell a car to a serious buyer who doesn't like the crazy sales tactics ! A first time Lev customer but definitely a repeat customer . More

A Pleasure To Do Business With I recently purchased a new Kia Soul from this dealer. I am very happy and completely satisfied with the entire experience. My salesperson, Ken, was at I recently purchased a new Kia Soul from this dealer. I am very happy and completely satisfied with the entire experience. My salesperson, Ken, was attentive and informative without being pushy. The actual purchase process was very smooth and required little effort on my part. They were very good at truly hearing all of my requirements and concerns and were diligent in ensuring that these were honored to the best of their ability. I live an hour from the dealer, and unlike other dealers in the past, they sequenced the process in a way that I didn’t have to return there repeatedly. When I picked up my car, a very nice and patient young man went over every detail of the car with me. He explained the onboard computer system in detail until I understood it and had no further questions – he never once rushed me. The car I traded in for this purchase was from a “sister” dealership of theirs, and I was also very happy with them when I purchased that used vehicle. The only thing I found slightly off-putting is that the actual showroom I did business in was physically not welcoming: there were only 2 small tables in the corners. It’s a relatively busy dealership with few salespeople, and while wait times were reasonable, I wasn’t particularly comfortable when I was waiting. Adjacent to this in another building (perhaps the service and parts area?) is a very nice area with refreshments and a children’s room. I recommend this dealership wholeheartedly and without reservation. More

Awesome place to buy a car. I just purchased a Kia Optima. I have been wanting one for quite some time. I saw Lev have one in black with black interior. It was the exact one I wa I just purchased a Kia Optima. I have been wanting one for quite some time. I saw Lev have one in black with black interior. It was the exact one I wanted and had only 4000 miles. I drove 200 miles to see it. Gabe introduced me to Tony D. This man is a low key guy who LISTENS instead of trying to pressure you into buying. He was awesome. No pressure no bs just tells you the TRUTH. Then I met Hebert the finance guy. He was a magician. Told him where I wanted to be on payment and he worked so hard to meet it exactly! I live in New York so it was a chore to get the registration done but Hebert did his magic and got it done. These gentlemen are the very best. It was by far the easiest dealer purchase Ive ever made and the most pleasureable too. Next time I need a car I will call these guys first. More