LEV KIA of Framingham
Framingham, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
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This my 3rd vehicle purchased since 2014.Excellent This my 3rd vehicle purchased since 2014. Excellent professional assistance and follow up. Service department great as well. All my questions and con This my 3rd vehicle purchased since 2014. Excellent professional assistance and follow up. Service department great as well. All my questions and concerns covered and I highly recommend purchasing here. You will be very comfortable and less stressed! More
Avoid this dealership at all costs. From the sales manager (Jeffrey) to the service department, they are not interested in doing what is right for customers and I'm confident you will be highly disapp manager (Jeffrey) to the service department, they are not interested in doing what is right for customers and I'm confident you will be highly disappointed if you engage with them. I waited over 45 days to buy a used car (with no financing). They listed the car for sale without the title (which took over 30 days to obtain), refused to accept my payment via check for the car (they required certified funds and assume every customer is someone who cannot pay), and finally the car needed front brakes (rotors & pads) as I drove it home because it sit idle on the lot for 45 days without being driven and the brakes rusted. More
I started car shopping in July. I visited another dealer who was trying to sell me a telluride in a color I did not want. And was asking over $5,000 over the MSRP. I had to walk away. I called dealers f who was trying to sell me a telluride in a color I did not want. And was asking over $5,000 over the MSRP. I had to walk away. I called dealers from all over Massachusetts, NH, to Ohio looking for the Telluride I wanted and for a reasonable price without the ridiculous markups. I was very persistent but I was slowly losing hope until a friend of mines referred me to cars.com. I created a profile and filtered the search criteria for what I was looking for and hit search. And I came across a small inventory of nearby dealers. I called a few and did not have any luck until I spoke to Ken. Ken was nice on the phone, asked me a few questions, and told me he would follow up with me. And a few minutes later he called me and told me he had the vehicle. I was shocked. I did not test drive my Telluride before I signed my papers. I knew what I wanted and I trusted Ken. Thank you Ken Russian for making my car shopping experience easy, and convenient. I appreciate your knowledge, customer service skills, professionalism, and transparency! Thank you Peter for helping me crunch numbers! I appreciate you all at Lev Kia!! More
Great dealership with staff that are always there to help you! Cameron was my salesperson and he did a great job at explaining all the features and helping me choose. He gave the extra mile to help us. 10/10 you! Cameron was my salesperson and he did a great job at explaining all the features and helping me choose. He gave the extra mile to help us. 10/10 More
I just bought a K5 GT-Line from Lev Kia, and I could not be happier with Tony Doheny (my salesman) and the whole team. Everything was straightforward and pleasant, I never felt any of the negative feelings be happier with Tony Doheny (my salesman) and the whole team. Everything was straightforward and pleasant, I never felt any of the negative feelings I’ve felt at (many) other dealerships. I also LOVE the car! I would recommend Lev and the K5 to anyone! More
Excellent service department. Helpful, attentive, and extremely customer-focused. This dealership is conveniently located and making service appointments is a snap. I highly recommend for warranty and extremely customer-focused. This dealership is conveniently located and making service appointments is a snap. I highly recommend for warranty and regular visits. More
I worked with Ken Russian and he was great to work with. No pressure and listened to my needs and was able to work out a deal for a new vehicle. I couldn't be happier with my new car! Thanks again! No pressure and listened to my needs and was able to work out a deal for a new vehicle. I couldn't be happier with my new car! Thanks again! More
The BEST car buying Experience i have ever had! Thank you to Ken, Peter and all! Purchased a 2020 Soul, no stress, no pressure! could not be happier! to Ken, Peter and all! Purchased a 2020 Soul, no stress, no pressure! could not be happier! More
Highly recommend. Purchased my second Sorento from Lev Kia today and couldn’t be happier! Negotiations are fair and low pressure. Overall, a positive experience! Kia today and couldn’t be happier! Negotiations are fair and low pressure. Overall, a positive experience! More
Stopped by today to check out the new Telluride and was simply informed that they are are sold and not to be mad. I understand with the current pandemic not being allowed to test drive the car that was sol simply informed that they are are sold and not to be mad. I understand with the current pandemic not being allowed to test drive the car that was sold on the lot, but not to offer any type of suggestion or information about the car or when it would be back in stock. Extremely poor customer service on all ends. To treat customers with such disregard is beyond poor business practice. Will not be returning and will inform anyone looking to shop there to go elsewhere. Plenty of other car dealerships with great customer service More