LEV KIA of Framingham

Our sales person, Jeff Tang, made us feel very comfortable during the entire car buying experience. Previously I have purchased 3 other new cars and this was the first time I really felt that I w comfortable during the entire car buying experience. Previously I have purchased 3 other new cars and this was the first time I really felt that I was in good, honest hands. Jeff was knowledgable, experienced and very upfront with the benefits and weaknesses of each car. We felt that Jeff helped us make the RIGHT decision in terms of make and model, but more importantly on the options, as to what we really wanted. More

I had a great experience buying my new car. I did not know anything about the dealership. they made me fell very comfortable Jeff was able to answer my questions and was not pushy in any way he gave me h know anything about the dealership. they made me fell very comfortable Jeff was able to answer my questions and was not pushy in any way he gave me his opion when I ask him. I was inpressed with the dealership. I just got the car so I have not used the servce center yet but was given a tour and met the manager More

the dealership and its employees were very good about working with my schedule and the price given was good. they gave me money off the sticker price for being a firefighter and a full time student. the working with my schedule and the price given was good. they gave me money off the sticker price for being a firefighter and a full time student. the owner of the dealership apparetly was anxious for me to get the vehicle off of the lot which was sort of irritating. overall good More

I recently leased a new 2011 Kia Optima from Lev Kia. My experience there was a great one. I rated the dealership all 5's because there is nothing I would change about my experience there.I was greeted poli experience there was a great one. I rated the dealership all 5's because there is nothing I would change about my experience there.I was greeted politely right away. I explained what I wanted and was able to test drive a car within minutes. Lev Kia has a large inventory and enabled me to find my car that day. More

The customer experience with the Sales, Management, and Service team was excellent. This is coming from a person that dreaded dealing with "car sales persons" in the past! Our sales person (Jeff Tang) too Service team was excellent. This is coming from a person that dreaded dealing with "car sales persons" in the past! Our sales person (Jeff Tang) took the time to understand our needs and helped us understand all of the many different options through Lev Kia. We test drove several different makes and models (SUV's and Sedans) and ultimately chose the Optima EX. The Kia team created a great financing package that fit our budget and then located the specific car and options that we chose and we closed the deal. We're very happy Optima EX owners, and in fact, the experience went so well that we bought a second new Kia Forte, with the same overall total experience, for our daughter. More

Right from the start Ken was excellent in his follow through and listen skills. He guided me to what I was looking for without misleading or false pretenses. Both he and Gerry were very accommodating i through and listen skills. He guided me to what I was looking for without misleading or false pretenses. Both he and Gerry were very accommodating in delivering all my requests in a timely and efficient manner. I got my car today and am very very pleased More

Overall experience was made very pleasureable by John Bulso and the gentleman at the Managers desk(I don't have his name). The overall buying experience was made seamless by John and the Manager. I Bulso and the gentleman at the Managers desk(I don't have his name). The overall buying experience was made seamless by John and the Manager. I am currently leasing my Sorrento and after driving the vehicle for the past 4 months I definately consider leasing or buying another. Sincerely, John Mangini More

The recent purchase of a new Kia Soul at Lev Kia was the best car buying experience I ever had, and I've experienced many. From the initial conversations with showroom staff to the paperwork signing and pic best car buying experience I ever had, and I've experienced many. From the initial conversations with showroom staff to the paperwork signing and pickup, we could not be happier with the treatment and the overall customer-centric attitude we enjoyed. And believe it or not, we did enjoy the process! Phil Ohanian was our sales person, and was superb. He encouraged us to drive as many of the models we were considering as we had time for, and he answered our questions honestly. If he didn't know something, he was able to say so, then chase down the answer for us. When we came back for a second visit, he had taken the time to assemble the cars that we were considering together in the parking lot to make it easier for us to compare and to test drive them. Both Phil and Bill (who handled the finance approvals and loan arrangements) were incredibly helpful in explaining the options for financing and the available incentives Kia was offering. We never felt pressured to make a decision, there was absolutely no "what can we do to get you to buy today" routine, and no lengthy explanations about the dealership and how great they are. In fact, the attitude was very humble and service minded. We felt as though we could walk anytime with no pressure or games. I whole-heartedly recommend doing business with them, and we love the new car they helped us to buy and to be comfortable with the decision. We especially appreciated the service, sincerity and post-sale service we experienced with our salesperson Phil Ohanian. I wish all car dealers and all car salespeople were like this! Michael Reilly More

I was looking for a Soul in Alien green and manual transmission and was having trouble sourcing one until I ran across Lev KIA. I called Tony and in a few days he found what I needed. He then made m transmission and was having trouble sourcing one until I ran across Lev KIA. I called Tony and in a few days he found what I needed. He then made me such a good deal I'd have been embarrassed to haggle further. Because of the deal he put together I added all kinds of options I might have otherwise taken a pass on. He made sure the car was delivered on time with all the options installed, introduced me to all the other department heads and spent over an hour familiarizing me with the car. We've had a few follow up calls and I could not be more pleased with Lev KIA! More

When it was time for me to get into a quality used car my dad suggested I visit the Lev Kia website. He has purchased several late model used cars from them over the years and has always been happy with bot dad suggested I visit the Lev Kia website. He has purchased several late model used cars from them over the years and has always been happy with both the quality and service. I found a beautiful low mileage Acura TL on the website so I went to see it. I was greeted by a courtious salesperson who showed me to the car and proceeded to tell me about. I was impressed by his knowledge of the car as there's alot to learn about a car like this. He brought me the keys and told me to take it for a ride. Needless to say I fell in love and agreed to purchase. I had done some homework on prices for the same year, make and model and my final price was an excellent deal. The close went smoothly and I've been happy since. It was an overall enjoyable experience. I will recommend them to my friends. More