LEV KIA of Framingham

Our experience purchasing a new Optima was terrific. Phil was extremely helpful, friendly, and informative. All of our questions were answered and we had an immediate sense of confidence with Phil. Wh Phil was extremely helpful, friendly, and informative. All of our questions were answered and we had an immediate sense of confidence with Phil. When we telephoned on Phil's day off, the people we dealt with were just as helpful to us. This is our first Kia and based on our experience we will be happy to recommend Lev Kia and particularly Phil to anyone who is looking for a vehicle. More

The whole experiance was made very easy by the dealership as they didn't try to complicate any part of the process, and we never felt pressured. All calls and emails were answered in a timely manner and retu as they didn't try to complicate any part of the process, and we never felt pressured. All calls and emails were answered in a timely manner and returned with solutions not excuses. The employees seemed happy to meet/see us and greeted us that way on each visit. Felt the price was fair and if we buy another KIA we will go back to LEV. More

My wife and I had an excellent experience with Jeff. I had originally planned to shop several different dealers (Kia, Toyota) but after meeting Jeff decided to work exclusively with Lev Kia. Jeff handl had originally planned to shop several different dealers (Kia, Toyota) but after meeting Jeff decided to work exclusively with Lev Kia. Jeff handled our discussions with the appropriate level of persistence and patience. I never once felt Jeff was trying to "sell" me a car to make quota. He was truly interested in what I needed and meeting that need. Thank you to Jeff and the Lev team. More

On mar 31 I saw a web ad for a low-priced Soul lease from Lev. I emailed through Lev web site - Greg, a salesman, replied promptly by email. I dropped in that evening (time was running out, program allegedly Lev. I emailed through Lev web site - Greg, a salesman, replied promptly by email. I dropped in that evening (time was running out, program allegedly ended 3/31). I had never ridden in nor considered a Kia prior to that day, nor visited the Lev dealership. Upon arrival I asked for Greg; he was extremely helpful, courteous and professional. He immediately offered a test drive in a Soul, as well as answers to any possible question I could think of. The deal was for a base model (which I understood) - at no point was any pressure applied to upgrade or spend more. The vehicle exceeded my expectations, negotiations with the salesman and sales manager were entirely straightforward, amicable and transparent. Of the ten or so new vehicle transactions I've participated in, this was the easiest, most pleasant and most thorough. In addition to moving quickly to close the deal (without any pressure), they prepped the car in one day, including registration. The car was absolutely immaculate and detailed at delivery, the salesman walked through virtually every feature. The new-vehicle and dealership orientation process were *by far* the most thorough and helpful that I have ever experienced. We've only had the vehicle a few days now, thus far we are delighted. As far as I am concerned, it would be hard for this dealership to have done any better. The salesman and sales manager clearly demonstrate customer service and customer respect. More

My wife and I leased 2 Kia Sorrentos, we were going to test drive one for me, but after my wife drove it she wanted one also, from the moment we walked in the sales rep's were couteous and there was no fe test drive one for me, but after my wife drove it she wanted one also, from the moment we walked in the sales rep's were couteous and there was no feeling at any time of pressure to buy. Everyone was seriously very professional. More

I bought my kia through Ken Russian and he couldn't have been more professional and responsive. I was able to communicate with him by phone and by email; the latter made the process much easier for me as I been more professional and responsive. I was able to communicate with him by phone and by email; the latter made the process much easier for me as I am often on the road. Ken made the entire process exceedingly easy and the price offered beat all others I found. Recently, I experienced a service problem with a diffferent dealership. I believed that the information provided was innacurate and rang Lev Kia for confirmation. Phil Ohanian spoke to me on the phone and followed up with two emails, despite that I am not even in the market for a new car now and no longer living near this dealership to be a potential customer in the near future. The experience with this dealership was superb. Thank you. More

Phil has sold me four vehicles over a ten year period. He is a consistent face and style, steady and relaxing. Business develops at its own pace and I never feel rushed to make a deal. Honestly, I always wal is a consistent face and style, steady and relaxing. Business develops at its own pace and I never feel rushed to make a deal. Honestly, I always walk away knowing I've done it my way, yet the team here always seems to genuinely appreciate and engage me. Buying a vehicle should be a stress neutral event, and Phil makes me and my wife feel very much at ease. What seems especially remarkable in this day and age is the enduring nature of the entire crew at Lev Kia, formerly Midway Chrysler/Jeep. Same people are here year after year... Doesn't that say a lot? More

The team at Lev KIA was friendly without being pushy / trying too hard. They answered our questions honestly. The car (silver 2008 Toyota Prius) was clean and as described in ad. The tires were very wo trying too hard. They answered our questions honestly. The car (silver 2008 Toyota Prius) was clean and as described in ad. The tires were very worn, but they put almost new used tires on for us before we closed the deal. They were professional and genuinely interested in making sure we were happy with our purchase. The car was competitively priced. They called after the deal was done to make sure we were happy with everything and offered to send us a manual in the mail. More

This was the smoothest car-buying experience we've ever had...and one where we walked away feeling very satisfied with the purchase, the price, and the experience. There were no high-pressure sales tactic had...and one where we walked away feeling very satisfied with the purchase, the price, and the experience. There were no high-pressure sales tactics, but instead a lot of listening to understand our goals and needs and subsequent information to help us explroe a variety of options. And, the wit, insight, and pleasant nature of the salesperson made for a more enjoyable process all-around. More

I had a great experience with Lev Kia in Framingham and would definitely recommend the dealership. I was expecting a high pressure situation and dreaded the car buying process. I was pleasantly surprised would definitely recommend the dealership. I was expecting a high pressure situation and dreaded the car buying process. I was pleasantly surprised from the moment I walked in the door. My sales rep. was very helpful and responsive, and made the whole process very easy! More