LEV KIA of Framingham

I worked with Phil Ohanian at Lev Kia, and he was not your typical salesman. He went above and beyond to take care of my first used car purchase ever, including coming in on his day off to take pictures your typical salesman. He went above and beyond to take care of my first used car purchase ever, including coming in on his day off to take pictures of the car I was considering, so that I could show my wife. I have already recommended Phil, and Lev Kia dealership to a couple of my friends. More

My husband, son and I worked with Phil Ohanian on a new Sorrento that is mostly used by our son. Phil made the process really easy. He was very knowledgeable about the options and was easy to work with. Sorrento that is mostly used by our son. Phil made the process really easy. He was very knowledgeable about the options and was easy to work with. No pressure, which was what we were looking for, but made himself very available and checked in with us appropriately. We would highly recommend using Lev KIA and Phil. More

great service, really simple and easy to deal with, high level of customer care. very very impressed a;most like a lexus dealer. if you want an easy, simple transaction with no sales pitch(just facts) go level of customer care. very very impressed a;most like a lexus dealer. if you want an easy, simple transaction with no sales pitch(just facts) go tp these guys. More

We went to the dealership to look at Kias and ended up being impressed with a trade-in Volkswagon Routan. Despite it not being in the "family" of cars that the dealership normally sells, the staff was ex being impressed with a trade-in Volkswagon Routan. Despite it not being in the "family" of cars that the dealership normally sells, the staff was extremely knowledgable about the car..so much, in fact, we ended up test driving it, loving it and buying it. We noticed a few minor repairs and they had everything taken care of to make our pre-owned car like "new." It was our first time at the dealership and I'm sure we'll be back. More

Positive point 1 = They sell vehicles. Positive point 2 = They offered a good price for my trade-in. Negative Points = A lot. The agent we dealt with knew his cars, so much so that the information was us = They offered a good price for my trade-in. Negative Points = A lot. The agent we dealt with knew his cars, so much so that the information was used against us. When they came back with a price, we were asked to explain why we wouldn’t buy the car and how on earth we’d find a better car for the price offered by the dealership! That was uncomfortable, and strange, as though I was the customer I was the one sweating, I was the one who felt under pressure about the deal. The agent also showed a spreadsheet illustrating all of his sales over the past year which couldn’t have made me feel any smaller. We’re always told we’re just a number but this guy actually showed me which number of sale I was for the dealership! Everything was an effort and extremely impersonal though to the agent’s credit he was a very good salesman. So if you want to be sold a car, go to this dealership, if you want to buy a car on your own terms try another dealership. Best of luck to all of the car buyers out there, enjoy the excitement… More

Best car buying experience I have ever had. Tony was great, no pressure, very informative and made purchase fast and easy. Also kudos to Sales Manager Burt Lueth as well as Jeremy in Finance who also m great, no pressure, very informative and made purchase fast and easy. Also kudos to Sales Manager Burt Lueth as well as Jeremy in Finance who also made purchase easy and seamless. If you are buying a Kia go to Lev. More

I was introduced to LEV KIA and Phil Ohanion by my daughter and son-in-law, who are experienced in buying/leasing cars. After having visited numerous dealerships in the Boston area, they leased a Sore daughter and son-in-law, who are experienced in buying/leasing cars. After having visited numerous dealerships in the Boston area, they leased a Sorento from LEV KIA; this told me everything I had to know about L-K. When it came time for me to lease a car, I went straight there to Phil Ohanion. When I drove up to the dealership, I was impressed by the pristine condition of the grounds, parking areas, display areas, and buildings themselves. This pride in appearance reflects the dealership's pride in service and competence. Six steps out of the car, I was politely greeted and directed straight to Mr. Ohanion. After an informative chat without any pressure, Phil selected two cars to test drive; his selection of the vehicles and packages helped me make up my mind halfway through the second drive. Thirty five minutes after parking at the dealership, I was testing the car that I would decide to lease and actually drive off the lot four days later. (I could have driven it off two days later had my schedule permitted.) LEV KIA attended to the logistics of insurance, registration, and plates--a relief. After installing the license plates on a rainy night, Phil introduced me to the service department, and made sure I was familiar with all the operations and controls of the car before driving off the lot. From the first arrival at the dealership to the departure in the new Sorento, LEV KIA was polite, open-minded, direct, competent, and organized throughout. Phil Ohanion, Burt Lueth, and Gerry Cimino were helpful, competent, and professional. I will suggest LEV KIA to anyone I know looking for a new car, and also to anyone who isn't looking for a new car; I want them to have an enjoyable experience getting a set of high-quality wheels. More

We are thankful to Phil Ohanian, who worked with us when we bought our new Sorento. He was very knowledgeable and helpful. We appreciate his kindness towards our family . Buying a car was, for a change , a we bought our new Sorento. He was very knowledgeable and helpful. We appreciate his kindness towards our family . Buying a car was, for a change , a relaxed experience. More

My husband and I wanted to purchase a new vehicle and i had heard that Kias were good vehicles and very affordable.Phil was very pleasant and helpful and we could tell that he wanted to make it a pleasant had heard that Kias were good vehicles and very affordable.Phil was very pleasant and helpful and we could tell that he wanted to make it a pleasant experience for us and make sure that we got a car that we would be happy with and he definitely succeded!Everyone at this dealership is so nice and the customer service is excellent!I absolutely love our new 2012 black Kia Forte sedan,it is an awesome car and drives like a dream!I will definitely recommend this dealer to anyone I know looking to buy a Kia! More

I was just driving through this dealership to look at what they may have, and a sales person (Tony) came out to help me, even though it was after hours. He was very friendly, and didn't waste my time. He what they may have, and a sales person (Tony) came out to help me, even though it was after hours. He was very friendly, and didn't waste my time. He took down all the information about what I was looking for and got back to me in a timely manner. I had been in contact with other dealers and they had just tried to push what was already on their lot. Tony took the time to look at what was available at other dealerships for me. In the end, the exact car I wanted wasn't available, so the dealership actually agreed to ask for an allocation for it. In the second week they were given it. I was sent updates at least weekly (if not more frequently) as to where my vehicle was and what its arrival date would be. When we made a financial deal, everything was written out and explained to me. They were very upfront about anything discussed, and didn't try to push anything on me. When it was finally time to get my car, they took great care to make sure I left feeling like I knew how to use everything in it. I had a wonderful experience there! More