LEV KIA of Framingham

Had a great car-buying experience at Lev Kia. I came armed with my Consumer Reports pricing data, but I never actually had to negotiate a lower price because the incentives Phil presented me with immedi armed with my Consumer Reports pricing data, but I never actually had to negotiate a lower price because the incentives Phil presented me with immediately got me to the price I was willing to pay. Phil, our good-natured sales consultant, has decades of experience and an easy-going style - it was impossible not to like him. He treated my wife and me with respect, kindness and patience at all times. No high-pressure sales tactics here, and no stress. Communication with Phil was excellent, and even when there was a minor miscommunication, Phil and Burt handled it fairly and professionally, always with the customer's satisfaction in mind. Phil mentioned his dealership's high customer service ranking, and it's not hard to see why that would be the case - the entire transaction was a pleasure. Both Phil and Burt were accommodating and went out of their way to make sure my wife was happy with her new car, while Gerry (who handled the financing and final paperwork) was efficient and did not waste our time trying to strong-arm us into extended warranty coverage when he saw we were not interested in it. I had never heard of Lev Kia before we visited their showroom - my on-line research on their inventory showed that they happened to have a less common car color my wife preferred and they weren't located too far away, so we popped in for a visit on our way to a Scion dealership in the same town. Lev Kia was the first and only Kia dealership we ended up visiting, and we never did make it to the Scion dealership because my wife fell in love the Soul she test-drove. I'm very glad we encountered the good people at Lev Kia - I cannot recommend them highly enough and would buy another car from them in a heartbeat. More

Worked with Gerry and Tony, good team, took care of the minor issues we had, left us a happy customer. Will be back for more! minor issues we had, left us a happy customer. Will be back for more! More

Called Dealer regarding a recall notice on an Isuzu Rodeo that became an emergency whe bracket broke on vehicle. Brad was more than professional and courteous in explaining how to go about setting up servic that became an emergency whe bracket broke on vehicle. Brad was more than professional and courteous in explaining how to go about setting up service and how to contact Isuzu Motors. the work has not been done yet, it is scheduled for 2/19/2013, but if service/work is as good as Brad's than I can only hope for good things. Side note that this service had been set up with King richards in East Providence, but they informed me on 2/14 that they no longer did recall work, and left me looking for another dealer. More

Phil Ohanian (Sales) spent several months in conversation with me regarding my future vehicle purchase. He was extremely generous with his time and knowledge of the Kia product, and is one of the nicest bus with me regarding my future vehicle purchase. He was extremely generous with his time and knowledge of the Kia product, and is one of the nicest business people I’ve ever worked with. He takes a highly responsible attitude toward his customer‘s needs. Brad Frary (Service) is an excellent advisor, very knowledgeable and easy to discuss options with, and was of great assistance whenever I brought my old vehicle in. He also gave me a great service overview about my new car. The day of my vehicle purchase, Phil Ohanian took charge of the sales process for me. The fourth vehicle I test drove, the Kia Soul, was exactly what I needed, and Phil and Gerry Cimino (Sales) took care of all the paperwork and processing with quiet determination, a true team effort. At each visit to Lev Kia, I have been greeted by people with years of experience and positive customer service attitudes, including Burt Lueth (Sales). It’s a nice group of professionals, an attractive dealership with a winning inventory, and is located conveniently in the Metro West. I will continue to be a satisfied customer. More

My wife and I had a great experience buying our Kia Sorento from Lev Kia. Phil Ohanian was very honest and straight forward with us and Burt the sales manager was very fair with us in negotiating a fai Sorento from Lev Kia. Phil Ohanian was very honest and straight forward with us and Burt the sales manager was very fair with us in negotiating a fair deal on the new car and our trade in. I highly recommend Lev Kia to anyone looking for a new Kia. More

I knew exactly which car I wanted, and when one appeared on line, Tony responded to my inquiry quickly. I received the car history immediately on request, and the sales representatives never attempted to pu on line, Tony responded to my inquiry quickly. I received the car history immediately on request, and the sales representatives never attempted to push for a new car or an upgrade. I was given a lower price than what was listed on the internet without "bargaining." It was one of the easiest and most pleasant transactions. The warranty also brings peace of mind. More

they made me and my family very comfortable. got a new sorento with less than 3 days very fast and responsive.great dealer.phil show us the car and gave us the key so that made us comfortable to test dri sorento with less than 3 days very fast and responsive.great dealer.phil show us the car and gave us the key so that made us comfortable to test drive and really look at the vehicle with no baby siting my trade was not undervalue at all!!! More

Tony is a great salesman. He is very professional, kind,smart, patient with all my questions, and laid back. Gerry was also wonderful and helpful. kind,smart, patient with all my questions, and laid back. Gerry was also wonderful and helpful. More

Tony was fantastic! He is smart, professional, kind and extremely patient. Gerry was very helpful and knowledgeable as well. We leased two cars with their help this week and would highly recommend them to extremely patient. Gerry was very helpful and knowledgeable as well. We leased two cars with their help this week and would highly recommend them to anyone. More

My first visit was not like all other dealers! Sales person Phil Ohanian listen to what I wanted and what my objectives were and got to the point with the right vehicle and a very competitive price with person Phil Ohanian listen to what I wanted and what my objectives were and got to the point with the right vehicle and a very competitive price with. I did not have to spend 4 hours going back and forth with the sales person and the sales manager. They respect your time and do their best to work with you to satisfy the customer. No haggle, no pressure, just great service and concern for your business. More