LEV KIA of Framingham

Wonderful Customer Service! I came to Lev Kia looking to lease a car after mine unexpectedly kicked the bucket. I was looking for something affordable (having just bought a hou I came to Lev Kia looking to lease a car after mine unexpectedly kicked the bucket. I was looking for something affordable (having just bought a house) and something I could get quickly. Phil was extremely kind, sincere and helpful and not pushy at all. He spent lots of time with us allowing me to test drive a bunch of cars and he and Gerry worked to get us the best rate. I feel in love with a Kia Optima EX. It was well above what we wanted to spend and when I was unsure, Phil gave us tons of time to think it over. I left the dealership worried about finances but could not stop thinking about the car. We ended up going back that night to make the sale final and I couldn't be happier! The service at Lev Kia is wonderful. When we picked up the car, Phil spent lots of time with showing us everything about the car and making sure all of our questions were answered. I would absolutely recommend this dealership to everyone I know. Thanks Phil & Gerry!! More

Pleasant and Stress Free! These are the words I would use to describe Lev Kia in Framingham: Professional, knowledgeable, friendly, helpful, accommodating and honest. I ha These are the words I would use to describe Lev Kia in Framingham: Professional, knowledgeable, friendly, helpful, accommodating and honest. I have leased a Kia for the past 3 years, and when it came time to decide whether or not I was going to continue to lease or buy a vehicle, I approached Lev Kia in Framingham. Phil, as one other reviewer said, “Our good natured Sales consultant”, was extremely professional, patient and helpful in not only answering all the questions I had, but helping think of options that I had not yet thought of. He was very quick to respond via email as well. It was such a welcome experience since I had just visited another dealership in the same area, and was so badly treated; I thought I was in the twilight zone! It took me a couple months to make my decision, but Phil was very understanding and did not pressure me into making one immediately, and was always available if I needed his assistance. Once I had made a decision, Phil introduced me to Gerry, Finance Manager, who helped me get finance at the best possible rate. Gerry was always available to answer questions and kept me informed along the process of purchasing my vehicle. I had always thought very highly of the Services department at Lev Kia in Framingham as I had taken my vehicle there over the past 3 years, and was always very impressed with the service I received. I am now even more impressed with the Sales department, so much so it has compelled me to write this review. I’d like to thank both Phil and Gerry again in having made this such a pleasant and stress free process. I cannot recommend Lev Kia of Framingham enough; this is the best dealership I have ever been to. Thank you again! More

New Kia After doing some research online, I fell in love with the 2014 Kia Forte, and immediately contacted the closest Kia to me which was Lev Kia, Phil got After doing some research online, I fell in love with the 2014 Kia Forte, and immediately contacted the closest Kia to me which was Lev Kia, Phil got back to me with a quote right away, and the next day I was purchasing the car. I work crazy hours and don't have much time, and car buying became really stressful, but Gerry and Phil took all of that stress away and really took care of me. I love my new car, and had a really pleasant experience at Lev Kia. More

The team of Phil, Burt, and Gerry make the whole car buying process easy and stress free! This is the third vehicle I have purchased at Lev Kia and this is due to Phil Ohanian. Phil gets it! I let him k buying process easy and stress free! This is the third vehicle I have purchased at Lev Kia and this is due to Phil Ohanian. Phil gets it! I let him know what I am thinking and he gives me options. He never pushes anything on me I don't want. Phil has great knowledge of all the vehicles and their options. He takes the time to demonstrate the functionality along with how all the options work. There is nothing better than how that new car looks when you pick it up! Great job guys and I look forward to buying my next car when I am ready. Thanks again! John Patterson More

I don't like buying cars. I don't like negotiating, haggling, getting tough for discounts. Unfortunately, my hand was forced; I needed wheels ASAP. I searched online for an idea of how muc negotiating, haggling, getting tough for discounts. Unfortunately, my hand was forced; I needed wheels ASAP. I searched online for an idea of how much I'd have to spend and tripped over a used car at Lev. Called the dealership, spoke with Tony. He was patient and helpful, had no trouble dealing with my odd situation (this was not a traditional car-buy) and he was very reasonable on the price. Any questions I had were answered right away - honestly - and all promises were kept. I highly recommend Lev Kia to anyone who is NOT interested in being hounded by dinosaurs. These guys are real professionals and they treat their customers with courtesy and respect. More

I can't say enough for Phil, Tony, Gerry and all of I can't say enough for Phil, Tony, Gerry and all of the people I have met at Lev Kia, and I've been showing off my car to all of my friends and cowor I can't say enough for Phil, Tony, Gerry and all of the people I have met at Lev Kia, and I've been showing off my car to all of my friends and coworkers. As someone who has spent some years in sales positions, I really appreciated their listening carefully to my needs and working hard to get me exactly what I needed. More

I purchased a 2014 Kia Sorrento from Lev Kia in Framingham, MA. . The Sorrento is a great car (this is my second one), the Sales Rep who I worked with, Phil O. was professional, knowledgeable, pati Framingham, MA. . The Sorrento is a great car (this is my second one), the Sales Rep who I worked with, Phil O. was professional, knowledgeable, patience, friendly,and there was no pressure. The busincess manager exhibited the same qualities. I would highly recommend this dealershipl! Lyn K. More

The process of buying a new car has always been daunting for me, but today's purchase at Lev Kia was an exciting & fun experience. My salesman, Phil, is a gem; a gentleman; down to earth, laid back, *no pr for me, but today's purchase at Lev Kia was an exciting & fun experience. My salesman, Phil, is a gem; a gentleman; down to earth, laid back, *no pressure*; worked to get me the best deal. He explained things in the finest detail; was very patient and he wanted me to walk away with no unanswered questions. Sales Mgr. Gerry was super fast and spot on accurate with the paperwork; made things happen for me in a day. ... Before leaving, I was given a tour of the property, introduced to the cashier and service department manager. Very nice touch. Can tell that these folks work together, making for a good team. ... A few minutes ago I peeked in my garage to look at my new car. Today's transaction from beginning to happy ending was so seamless, so effortless, I almost can't believe I've got a shiny brand new Sorento sitting in there, waiting for me. This was honestly the easiest, most pleasurable auto buying experiences I've ever had. Will highly, eagerly recommend Lev Kia in Framingham to anyone who asks. *THANK YOU, GUYS!* More

I just leased a 2014 Kia Sorento from Lev -- my second Sorento from this excellent dealership. All of my contacts have been topnotch, but I particularly want to highlight salesperson Tony Doheny. Tony r Sorento from this excellent dealership. All of my contacts have been topnotch, but I particularly want to highlight salesperson Tony Doheny. Tony really knows the vehicle, as well as Kia and dealership policies, to answer my questions. Every dealing with him was honest, straightforward, and rapid. By contrast, some of my contacts with other dealers had some of the classic frustrations -- not getting a call back, not getting a direct answer to questions, having to go through an exercise with the sales manager, etc. Tony was able to put together an attractive deal, and also successfully secure my first choice vehicle (options and colors) from another dealership 100 miles away. I recommend both the dealership and Tony very highly. More

The team at Lev Kia was wonderful. From start to finish, a wonderful overall experience. I called the dealership on Saturday, went in to look at the vehicle on Sunday and drove off of the lot with the vehic a wonderful overall experience. I called the dealership on Saturday, went in to look at the vehicle on Sunday and drove off of the lot with the vehicle on Monday. A special thanks to Phil Ohanian (sales rep) for personally coming to pick me up at my home to bring me back to the dealership so that I could pick up my new vehicle. Thank you. More