L & S Toyota of Beckley

Ruined a set of $1500 wheels because they failed to use the lug socket I provided. Have gave them many chances and they always fail. Will travel to Princeton before I would ever deal with them again the lug socket I provided. Have gave them many chances and they always fail. Will travel to Princeton before I would ever deal with them again More

Run do not walk to another dealership! The service department is terrible. I have a 2021 Toyota Camry XSE AWD and the wheels are peeling. All four of them. Kevin, service manager, said it The service department is terrible. I have a 2021 Toyota Camry XSE AWD and the wheels are peeling. All four of them. Kevin, service manager, said it was rock chips. Oh really? Bubbling + peeling=rock chips. Very disappointed. Buy somewhere that will take care of you! More

Toyota strong Fast & convenient service, hospitality and kindness shown to us while we were there. Luxury of the area we waited in. Thank you for helping us keep Fast & convenient service, hospitality and kindness shown to us while we were there. Luxury of the area we waited in. Thank you for helping us keep our truck going strong. More

First time Toyota customer Everything was flawless! Perfect test drive, great customer service, and a wonderful finance lady! Matt was amazing and answered every one of my craz Everything was flawless! Perfect test drive, great customer service, and a wonderful finance lady! Matt was amazing and answered every one of my crazy questions! More

Great Experience Nice friendly staff with clean comfortable waiting area. The wait time was less than I anticipated. Free WiFi as well! 😊 Free coffee or cold Nice friendly staff with clean comfortable waiting area. The wait time was less than I anticipated. Free WiFi as well! 😊 Free coffee or cold drink was offered as well. More

Fast and furious!!! Thought it was going to be a boring morning waiting on my Highlander to get its first service. Waiting wasn't an issue, had me in and out in a flash. Thought it was going to be a boring morning waiting on my Highlander to get its first service. Waiting wasn't an issue, had me in and out in a flash. You can tell the employees got a system and it seems to be working, friendly professional people with your satisfaction number #1 priority. More

Great experience from purchase to service From my salesman Happy to my first service appointment everything was fast and efficient..I have found all the staff to be friendly,helpful,knowledgea From my salesman Happy to my first service appointment everything was fast and efficient..I have found all the staff to be friendly,helpful,knowledgeable and efficient..Would recommend buying a car from them and I will be a return customer More

Great service! The representative was very professional. He was respectful and friendly. This was the second time I have taken my car to this service center and I ha The representative was very professional. He was respectful and friendly. This was the second time I have taken my car to this service center and I had a positive experience both times. More

Great Customer Service L&S does a great job of meeting the needs of their customers. Matt Elder was good reat to work with and made sure we got what we wanted. We will defin L&S does a great job of meeting the needs of their customers. Matt Elder was good reat to work with and made sure we got what we wanted. We will definitely be back. More

Excellent Salesmen I was took to the vehicle that I wanted and the salesman didn't try to sale me something else. Everyone was friendly and worked with me to get the bes I was took to the vehicle that I wanted and the salesman didn't try to sale me something else. Everyone was friendly and worked with me to get the best deal possible. This was the best car buying experience I've ever had. More