L.A. Honda World

Honda World in Downey My visit was on Sept 2, 2017 to Honda World in Downey. My arrival was very welcome. Representative Leslie was very sweet and helpful. But once we were My visit was on Sept 2, 2017 to Honda World in Downey. My arrival was very welcome. Representative Leslie was very sweet and helpful. But once we were trying to make a settlement they were not willing to work with my husband and I. Honestly it seemed they did not want to sell cars. There was like 6 customer service representatives available at the door. They were all available. They lost a loyal customer we went to Honda in Downtown Los Angeles. Once we arrived the office in Downtown Los Angeles was super busy! There was no space to sit and all representative were with customers. Makes me think what is going on in Honda World in Downey?? I purchased my car in Honda Downtown. They gave me a better deal! I walk out with my new car. I would not recommend Honda World to anyone. You want a good deal for your monthly payment go to Honda in Downtown Los Angeles. Representative in Honda World do not work with you! More

Shady Salesmen that will waste your time I am a college student in need of a car, I go to school up in Santa Barbara, but would be willing to drive anywhere to buy a car if the price was righ I am a college student in need of a car, I go to school up in Santa Barbara, but would be willing to drive anywhere to buy a car if the price was right. I spoke with a fellow named DAVID SMITH (also goes by Dave) who has worked there for over 10 years during their 2017 President's Day sale. He seemed like a decent man working with me and doing whatever it took to get me to show up at the dealership, and by anything I mean he gave me the lowest price any dealership ever gave when buying a 2017 Honda Civic. We agreed upon an out the door price over the phone of $19,300. Yes $19,300! So it is possible to get a new Civic Ex for that price. I made sure several times that that was going to be the OUT THE DOOR price, which includes all tax, title, and licensing. I ended up driving TWO HOURS to the dealership just to have David tell me that it is $19,300 plus tax title and licensing, an out the door price of around $21,000. Typical bait and switch, to get you through the door and try to screw you over. This is not how you do business, don't even bother wasting your time with these guys. BUY FROM ANOTHER DEALERSHIP, who at least will be honest with you about their prices and give you the transparency that they cannot sell a car for a certain price. I called back the next day because I remember I had the conversation recorded for agreeing to $19,300 OUT THE DOOR, and David had nothing to say to me only that it was up to his sales manager. Unbelievable waste of time would never recommend or do business with these types of people. I hope this review at least helps some people save their efforts when buying a new car, because I had one of the worst car buying experiences and I've been to several Honda dealerships now. DOWNEY HONDA SO FAR HAS BEEN THE ABSOLUTE WORST, David Smith remember his name. More

Customer since 2012 I've been a customer of Honda World since 2012 and every time I get a Honda it is the best car ever this time around I got a 2017 and I'm in love wit I've been a customer of Honda World since 2012 and every time I get a Honda it is the best car ever this time around I got a 2017 and I'm in love with my car Honda is the best customer service dealership that I've ever experience and I will definitely recommend family and friends More

Ladrones No dan ningún tipo de atención al cliente, las coberturass q venden con una completa estafa. Nunca recomendaría este dealer a ninguna persona. Comple No dan ningún tipo de atención al cliente, las coberturass q venden con una completa estafa. Nunca recomendaría este dealer a ninguna persona. Completamente insatisfecho More

The Best Dealership in So. Cal This is our 4th brand new Honda car, and I must say the service was exceptional. No pushy sales reps. They are really there to help you get what you w This is our 4th brand new Honda car, and I must say the service was exceptional. No pushy sales reps. They are really there to help you get what you want. I thank Pete, for providing us with world class customer service. Mr. Everest for making our purchase hassle free. Thank you Honda World!!! More

Technicians are incompetent I purchased a 2016 Honda accord sport in May 2016 in that having a rattling noise in my door to the car and seven times was told over and over that I purchased a 2016 Honda accord sport in May 2016 in that having a rattling noise in my door to the car and seven times was told over and over that they can duplicate the problem got the issue on video explains his sales manager I wanted a new car was didn't hold I couldn't get into another car I was gonna have to deal with what I had then posted reviews on yelp and Facebook got a call within 20 minutes to come down and pick out a 2017 Honda accord now I'm having issues with my 2017 accord and the same thing was told to me the three times I said my heart is that really that they can duplicate the problems but then I got down there to pick up my car and duplicate the problem for them within 30 seconds that was only one of the two issues on the car Was placed in a loaner vehicle I informed him I wasn't comfortable driving the car ended up backing up into a Paul was then treated like a criminal at the service department was never told that I was going to be having to pay the deductible right then and there car was held hostage they would not give me my car back until I made payment after is horrible at returning phone calls and the other service manager Is not customer friendly More

HORRIBLE EXPERIENCE !! if you come to this dealer DO NOT TALK TO JOSEPH he has the WORST customer service ! We came in looking for a bigger car with an approval from capital if you come to this dealer DO NOT TALK TO JOSEPH he has the WORST customer service ! We came in looking for a bigger car with an approval from capital one. JOSEPH the finance manager was horrible I don't understand why Honda would have an ignorant like him . Prior to us going to the dealership I gave capital one a call to make sure I had all my facts straight, so this ignorant JOSEPH is talking about how I needed to bring the letter in from capital one after I clearly gave him the reference number which Capital one said is all I need it, he was very condescending acting like he was doing me a favor we juSt walked out i feel bad for the sales guy ADAM he was very nice if you do happen to go to Honda World ask for DAVID ,AND EVEREST we've purchased three cars from them before they are amazing I should have waited More

Liars!!!!! This place is horrible never ever purchase a car at this place .Bought a car in Oct by Jan my car had been serviced 4 times for the same reason they p This place is horrible never ever purchase a car at this place .Bought a car in Oct by Jan my car had been serviced 4 times for the same reason they promise to solve problem but then again here I am Again bringing my car for service I will definitely get attorney PLEASE BE CAUTIOUS WHEN BUYING A CAR FROM THIS PLACE. More

Bought car with hidden rack and pinion problem. I bought 3 month ago 06 acord with hidden rack and pinion proplem (1500. $) .They told me there was no problem two days after I bought the car,3 mount I bought 3 month ago 06 acord with hidden rack and pinion proplem (1500. $) .They told me there was no problem two days after I bought the car,3 mounts later more leakaage from same area.My regular .Why did they hid this from me?.They offered me 5 free oil changes to sooth my pain They told me ,I bought the car as is .I am stuck with repair out of my pocket.I call this 150 point inspection Bulls xxxx inspection before saling.They hid the problem from the begining and lied to me.DO NOT BUY USED CARS FROM THEM.Make Shur your bring your own trustworthy mech before before buying used cars there. More