L.A. Honda World
Downey, CA
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2018 accord certified 3,000 miles first of all i want to thank juan garcia who helped us getting into a honda . i had a toyota prius that was giving me problems so i got a hold of hond first of all i want to thank juan garcia who helped us getting into a honda . i had a toyota prius that was giving me problems so i got a hold of honda world downey and made things happen . from a-z the process was smooth . we got a 2018 accord lx certified with only 3,000 miles . we love our car. ask for juan garcia internet manager . this place will help any kind of credit .i also got a 7yr 100,00 warranty becasue it was certified . im glad these guy helped me out. thanks to all More
i was looking for a honda and found juan garcia great customer service , juan garcia fleet manager helped us out and we walked out with a new car. ask for juan garcia / he knows his stuff . no press great customer service , juan garcia fleet manager helped us out and we walked out with a new car. ask for juan garcia / he knows his stuff . no pressure whatsoever. thank you guys. buy a car from juan garcia More
I have received excellent service My experience at Honda World Downey was excellent . Completely thorough and everything was explained to me and also the service department has been ea My experience at Honda World Downey was excellent . Completely thorough and everything was explained to me and also the service department has been easy on time with my oil changes. Pete Rodriguez and staff explained to me the whole process of leasing my Hatchback Civic LX and the service department has always been explained. I personally do recommend Honda World Downey for my experience has been a great one and I do live local More
reliable service I always deal with adviser Guillermo for last 12 years. he makes me feel comfortable and done service on time. wish Honda has more special deals lik I always deal with adviser Guillermo for last 12 years. he makes me feel comfortable and done service on time. wish Honda has more special deals like Toyota dose. More
Unacceptable service Went in for a oil change I was told by Joseph Vargas that I would get a complimentary car wash. I get home and I notice dust wipes on my car. They did Went in for a oil change I was told by Joseph Vargas that I would get a complimentary car wash. I get home and I notice dust wipes on my car. They did not wash my car they just wiped it down. That is absolutely unacceptable. I had Kia before Honda and not even Kia does that. Kia always washed my car for free. Didn't expect something like that from Honda because I thought Honda was better than Kia. But Honda especially at Honda world is very unprofessional. I will not get service there again nor will I recommend it. My next car will probably be a beamer. You get what you pay for I guess. More
ZERO STARS, AUTO-FRAUD This place is a living nightmare. I would advise any customer to stay away. What is up with these Fraudulent Honda's? Honda World Westminister first p This place is a living nightmare. I would advise any customer to stay away. What is up with these Fraudulent Honda's? Honda World Westminister first proved itself to be auto fraud, but at least they were smart enough to cover their xxx. It was a MISTAKE coming to this place right after being scammed by Honda World OC. This location on the other hand has lied, committed fraud and threats, BUT hasnt even been smart enough to cover their own xxx. Take a look at the recent posts of others going through similar! This dealership thinks they can give and just take like it's a game. A car dealership has 10 DAYS to rescind(cancel) a contract. TEN. Tonight this car dealership just repossessed the vehicle that was purchased by my partner 19 DAYS AGO. He was not ever contacted by the car dealership until AFTER 10 days. The dealership is supposed to send you a certified letter WITHIN 10 DAYS letting you know that they would like to cancel the contract if they cannot sell your contract to an auto bank, after 10 days if the dealership is listed as the seller/creditor then THEY become your lender/bank and you make the payments to them. Apparently Honda World Downey likes to make their own rules. Unfortunately for them everything has been documented and they just made their biggest mistake repo'ing the vehicle that became MY partner's vehicle after the 10th day he purchased it. They just STOLE our vehicle out of our hands. You think you can treat your consumers this way and get away with it? How can a BUSINESS or anyone working there live with themself knowing their job is to rip people off and constantly lie? This location uses the classic "Spot Delivery" and "Bait & Switch" tactics to lure people in, let them think they've been approved, but then a few days later tell them to pay a bigger down payment, get a cosigner or threaten the consumer to bring back the car or ELSE!! Endless threats. Not to mention stalking? I had a salesmen by the name of Adam Jimenez go to my parent's house (I dont even know where he got their address, I wasn't even on the contract), ask for me, lie and tell my parents he's trying to help me but when I call him/leave voicemails he doesn't return my calls!? Let me not forget to mention the 2 main people that misled us from the beginning and created this whole problem: Salesman, Angel Delacruz and Finance Manager, Evarist Offodile. This dealership thought because of me and my partner's age, ethnicity and credit history they could get away with scamming us and causing financial hardship and serious stress. THINK AGAIN. You guys breached the contract that was signed by taking our vehicle and you will pay for it by Karma and by the LAW. You should all be ashamed!!! You're playing with people's time, money, wellbeing and health! This dealership is going to be sued. More
very poor car buying experience I put one star because this site does not have ZERO stars. They did not listen to what I wanted even though I told the sale rep straightforward, but h I put one star because this site does not have ZERO stars. They did not listen to what I wanted even though I told the sale rep straightforward, but he wasted my time from the beginning to the end. The sales team did not demonstrate proper manner with knowledge about the car and he wanted to sell the car that he wants. DO NOT GO to this place if you want to buy any Honda vehicle. You will get nothing but frustration and stress. More
Not serious. Don't waste your time. I emailed this dealership asking for quotes for specific model/trim options. I explicitly asked for email quotes. Luis Diaz responded to me asking tha I emailed this dealership asking for quotes for specific model/trim options. I explicitly asked for email quotes. Luis Diaz responded to me asking that I call him. I reiterated to him that I preferred to get quotes over email first. His response to that was to give me MSRP on the cars I was looking at. Talk about a joke and a waste of time. More
Service I would like to give no star with this dealer. Horrible customer service, hard to reach my service adviser, no follow up.... I felt that I was a most I would like to give no star with this dealer. Horrible customer service, hard to reach my service adviser, no follow up.... I felt that I was a most unwelcome guest....Also, I was trying to reach their service manager to assist my situation, but I have had no chance to speak with him/her. Their receptionist did not want to transfer my call. More
Fleet manager Carlos Murillo We scheduled an appointment with the fleet manager, Carlos Murillo, who we though would help us, however, I think he was more concerned in leaving e We scheduled an appointment with the fleet manager, Carlos Murillo, who we though would help us, however, I think he was more concerned in leaving early that day as we noticed he is a Dodgers’ fan and the day we meet with him there was a World Series game scheduled in the afternoon. ZERO INTEREST IN PROVIDING ANY TYPE OF HELP FROM THIS PERSON. More