Kuni Auto Center

Outstanding Customer Service It was a quick, no pressure. enjoyable experience thanks to Ben. Didn't feel hassled or pressured in to anything we didn't want to do. Ben is cool and It was a quick, no pressure. enjoyable experience thanks to Ben. Didn't feel hassled or pressured in to anything we didn't want to do. Ben is cool and casual and easy to talk with. More

Terrific Customer Service Ben did a terrific job. He sold me a Jeep Cherokee and I love it. I will defiantly refer this dealership to my family and friends when they are lookin Ben did a terrific job. He sold me a Jeep Cherokee and I love it. I will defiantly refer this dealership to my family and friends when they are looking to buy a car in the future. More

Great customer service I called into the dealership to see if the 2001 wrangler was still available and got ahold of Daniel. He was quick to get back to me and was able to h I called into the dealership to see if the 2001 wrangler was still available and got ahold of Daniel. He was quick to get back to me and was able to hold the vehicle for me until I arrived because of my long distance. Daniel was upfront and honest and the process was quick and easy. Thanks Daniel. More

Excellent customer service I was so impressed with the customer service I received from this dealership. I absolutely love my car & am so happy that I had the chance to meet & w I was so impressed with the customer service I received from this dealership. I absolutely love my car & am so happy that I had the chance to meet & work with Ben. He was so nice & helpful that it made this experience stress-free! I had emailed him a few questions about the car & he responded really quick answering all my questions. When I arrived at the dealership he took me over to the car & took the time to really show me everything this vehicle had to offer. I fell in love with the Lexus RX350, it was perfect & I took it home that evening to show my husband. Ben knew my previous car buying experience was horrible & how I really didn't want to deal with anyone else but him, the next day was supposed to be his day off but he came in so I could work specifically with him through the purchasing process. Everything went so smooth & we unexpectedly ended up trading in our honda because they offered us such a great deal! Thank you Ben for making this car buying process so great & helping me get the car of my dreams!! You won't regret buying a car from this dealership or having Ben as your sales consultant! More

Gotta Hand It To Them Gary Swetland and his manager Guy (Gee) were super great to work with. They valued my trade within about 5 min, we cut a deal within about $500 off th Gary Swetland and his manager Guy (Gee) were super great to work with. They valued my trade within about 5 min, we cut a deal within about $500 off the deal I asked for, and there was no pressure in the business office. I was also pleased to know that since the owner passed away, he left a directive in his will that requires the dealership to donate a very large portion of profits (seemed like half) to many charities. How cool is that!! More

Can not be trusted Very, Very bad experience. Salesman told me that all their cars came with a 30 day 3000 mile powertrain warranty. I drove down from Battle Ground to l Very, Very bad experience. Salesman told me that all their cars came with a 30 day 3000 mile powertrain warranty. I drove down from Battle Ground to look at a car, test drove it and it was ok but we were worried about the timing belt. The salesman assured me there was no risk because of their 30 day 3000 mile warranty, etc etc. but we asked to look at another car near our budget of $4000.. He brought up a 2005 Kia Sportage. We liked it right from the start but it was almost $7000. We took it for a test drive and he gave us the same speel about the 30 day, 3000 mile warranty, we negotiated some and got down to $6900. out the door. We told him we had to check on our finances and would get back to him. As soon as I got home we called him and we settle on $6600 cash. We had to give him our credit card and authorize him to charge a $1000. deposit on it. all set all done?? Not a chance. When we go in with the $5600 cash balance the next morning and ask that they add a notation on the receipt, everybody starts looking at each other. They say the car does not qualify because it has 3000 miles more on it than their insurance company allows, oh, by the way they say, this is one of their wholesale cars, which they had failed to tell me, and "didn't their salesman show me the shop ticket that showed everything that they found that needed to be done to the car. I feel that they lied to me and then refused to stand behind what we had been told. Needless to say, I told them if they couldn't stand behind what their sales man told them, they could keep the car. The price was right, it's just a matter of integrity, and it was missing there. I have dealt with Kuni Lexus, we have bought 2 Lexus from them and they are stand up, however, in my opinion, Kuni Auto center is not much better than some of the crooked dealers down on 82ND. I'm sorry, I get so irritated with big outfits that try to screw you and you have no recourse. More

Timeless-straight forward-honest i first called the dealership asking if their 1996 toyota tercel was still available. coming from vancouver, i didnt want to make the drive to find ou i first called the dealership asking if their 1996 toyota tercel was still available. coming from vancouver, i didnt want to make the drive to find out it wasn't there. daniel quickly got back to me and was able to come in on his day off after setting an appt for me to go in. daniel and his sales manager were honest, straight forward, and honest. More

Surprised in not the best possible way. When we first contacted the dealership Melissa was amazing. A great contact person. We were then dealt Daniel as our salesperson, a young, eager ind When we first contacted the dealership Melissa was amazing. A great contact person. We were then dealt Daniel as our salesperson, a young, eager individual. Woith a little more study and seasoning he will be perfect. The Business Manager was the perfect professional. On point and forthcoming, charming to deal with. We had concerns, three issues, that needed to be addressed before we would accept delivery. So we left the car there for the repairs after we handed over our check for our cash purchase. And then customer care seemed to fall apart. We bought the car on a Friday. We expected to be notified of an eta of repair completion once the parts were ordered. There was no call. By Wednesday we were frustrated and contacted the dealership. Daniel jumped on the situation and made inquiries. He chased down answers within the hour (impressive!). He would personally deliver our car on Friday. Saturday morning we ran an errand in the car, unfortunately we discovered it still pulls to the right on braking. This was one of the things that was supposed to be corrected.... sigh. We were surprised by the fact the car had not been washed or detailed before delivery. After handing over ten thousand dollars we expected to receive our car clean and shiny, wouldn't you? The sales side of the house did their best. The service side has failed. Since we purchased the Silver warrantee we will have to look for a local Subaru dealer and see if their service center does better at customer care. More

Professional-easy-simple I went to Kuni looking for a vehicle that would best fit my needs and wants. Daniel showed me a few cars to see which I felt most comfortable in. He s I went to Kuni looking for a vehicle that would best fit my needs and wants. Daniel showed me a few cars to see which I felt most comfortable in. He showed me a 2015 Mazda 3 and it fit me perfectly. He was very professional, funny and knowledgable about the questions I had. I would recommend Kuni any day! More

Great cars and a great dealership! We found a great deal on a 2016 Mazda6 and the folks at Kuni Auto Center made the process very simple and straightforward. Would definitely buy from t We found a great deal on a 2016 Mazda6 and the folks at Kuni Auto Center made the process very simple and straightforward. Would definitely buy from this dealer again in the future. More