Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM

Kunes Mt Carroll never disappoints! Couldn’t of had better service, Brandon and Pat made sure our purchases (3 in the last two years) were enjoyable!! Will definitely be back in the futu Couldn’t of had better service, Brandon and Pat made sure our purchases (3 in the last two years) were enjoyable!! Will definitely be back in the future!! More

Courtesy freindly service Everyone was very friendly and helpful and went out of there way to make the buy happen getting me best rate and worked with me to fulfill my needs Everyone was very friendly and helpful and went out of there way to make the buy happen getting me best rate and worked with me to fulfill my needs More

Mt. Carroll kunes rocked it! Blake, Vinnie,and Brandon all stepped up to help put us in a new car after the accident! From rental cars to finding the car we wanted to price negoti Blake, Vinnie,and Brandon all stepped up to help put us in a new car after the accident! From rental cars to finding the car we wanted to price negotiations! I feel like we definitely got what we wanted! A HUGE THANK YOU TO ALL 3 OF YOU! More

Great experience for new purchaser After finally being able to afford one along with a lot of taking it over, my dad and I came in to Kunes to talk with Pete and get a new car for mysel After finally being able to afford one along with a lot of taking it over, my dad and I came in to Kunes to talk with Pete and get a new car for myself. It was a very lovely and welcoming experience. As someone who's never bought a car, I had the expectation of being pushed towards a car that I didn't like it wasn't just to get a sale and let me say; Pete immediately made those worries disappear. Very friendly, not pushy, wanted what was going to work best for me and I couldn't be happier! More

These guys get it done , I have used Kunes for many years for my service work. They get me in fast and the price is always way under what I am expecting to pay. Hats off to I have used Kunes for many years for my service work. They get me in fast and the price is always way under what I am expecting to pay. Hats off to all the guys in Kunes in Mt.carroll More

Purchase was ok but Post Purchase was a Nightmare! Deleted last two original 1 star reviews to continually update on status. Bought a 2012 Sonic in Feb 2018 with 92,000 that required 4 trips to the dea Deleted last two original 1 star reviews to continually update on status. Bought a 2012 Sonic in Feb 2018 with 92,000 that required 4 trips to the dealership and would have cost me over $1500 out of pocket if not more but by fighting with service department both locally and delavan eventually it was the Sales side that followed through and did what the service side wouldn't. It took quite a bit of effort to bring it back each time and I was nearly stranded on a couple of occasions. So never buy a used car from Kunes and don't deal with their service departments, especially Mt. Carroll's Vince. Brandon kept me from getting too angry as did the area Sales leader. I never met the man but he is the one who told the service department to fix the car only a month or so after I bought the dang car. I had the initial issues not been fixed this would have gotten far worst than simply some website reviews. After 8 months of ownership on my way to work I unfortunately hit a deer and had to deal with my insurance and Kunes gap offerings; call your insurance company beforehand or get gap before buying from a dealer don't take theirs especially warrentech, and it took 2 weeks for my insurance to pay out and about a month for gap but it took over 79 days for Kunes to pay out their $500 they owed me. I was patient and pleasant and would allow a week or two between phone calls and emails on updates until 2 months after the incident when I found out Kunes lied and the money came from them alone. On December 5-6th they should have cut a check to my bank but it took me driving over an hour to meet with Josh in person before it would be done the next day. They refused to cut me the check that day made out to my bank as the "business manager" had just gone home who had been sitting on it since December; that was January 8th, it took til January 14th before it was given to my bank. During this time I had to get a personal loan as I waited well over two months. My insurance paid over $5000 within only a couple of weeks and the crappy gap company within a month so then why did it take Kunes over two months! Do not go to Kunes for any reason and do not purchase any coverage with Warrentech. Stay away, they don't care and will only do the bare minimum. I wasn't picky about my car, I was picky about my price, I was never rude, I was always patient, I knew what I could afford and that it needed to be reliable which it wasn't and was a head ache from day one. I repeat do not go to Kunes nor take any dealer offerings. Get your own financing and contact both your lender and insurance company about additional Gap coverage as it is usually far cheaper ie 1/2 to 1/3 the cost as apposed to the dealership head ache. More

Enright's Everyone was very freindly and easy to work with. We had a great buying experience. My daughters love the car and can't wait to drive it. Everyone was very freindly and easy to work with. We had a great buying experience. My daughters love the car and can't wait to drive it. More

2008 GMC purchase Came in to find what my truck would bring on a trade in. Salesman found a truck they thought I might be interested in.. Ended up buying that truck. Came in to find what my truck would bring on a trade in. Salesman found a truck they thought I might be interested in.. Ended up buying that truck. More

FOURTH car from Kunes Mt. Carroll - Pete is the best! This is our 4th purchase (3rd from Pete and first was from now sales manager, Jeff Elliott). Pete selected three great cars that all worked for us an This is our 4th purchase (3rd from Pete and first was from now sales manager, Jeff Elliott). Pete selected three great cars that all worked for us and educated us fully, helping us find exactly the right car for what we needed and our comfort - a new 2019 Ford Escape SLE AWD. (Ford is not one of selections on this app.) Pete is THE best!! Thanks a million, Pete! More

Perfect fit Pete is an exceptional salesman. We told him what we were looking for and he provided many options for us choose from. He checked the local lot for Pete is an exceptional salesman. We told him what we were looking for and he provided many options for us choose from. He checked the local lot for options and reviewed the Kunes system of vehicles to provide us a wider selection of vehicles. He continually made sure that we understood our options and that we were very happy with our selection of a 2018 Ford Escape! Pete was sensitive to our vehicle needs. He listened and provided us with plenty of options to choose from. More