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Kunes Mad City Mitsubishi of Madison
Madison, WI
28 Reviews
At Kunes Mitsubishi of Madison, we are committed to providing our customers with a welcoming and inclusive atmosphere where everyone feels valued and respected. We believe in treating all of our customers with dignity and fairness, regardless of their background or beliefs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 28 reviews
November 19, 2023
Easy enough to get approved to get or refinance your car but beware! Things will be added on that are said to be included but you're actually paying for. Then to try to get through to anyone for help is imp but beware! Things will be added on that are said to be included but you're actually paying for. Then to try to get through to anyone for help is impossible! No one answers their phones, they never call you back, worst dealership ever. Would not recommend to anyone. More
by MistuNo
Employees Worked With
Ian
October 13, 2023
Tracey added on supplemental items without her knowledge of what they even were for an elderly friend. She charged a whopping $1500 for gap, triple what a credit union charges, This is coming from working of what they even were for an elderly friend. She charged a whopping $1500 for gap, triple what a credit union charges, This is coming from working with gap and service contracts. They cost the dealer maybe 400 max. You do the math. Tracey will not reply to the many messages left and shows she cares about commission more than the customers! Buyers Beware! Big business equals Big Money! Go through a credit union for your loans. More
by Befair
Employees Worked With
Tracey
August 02, 2022
I visited a few days ago and I great a had great experience with Xavier Williams he was very helpful and understanding with I was looking for. I will be back here for another experience. experience with Xavier Williams he was very helpful and understanding with I was looking for. I will be back here for another experience. More
by Christopher Jacob
Employees Worked With
Xavier Williams
April 30, 2022
The car I was interested in had been sold before I scheduled the appointment. Neither of the people I was to ask for was present at the appointed time. Felt like "bait and switch". I will not return. scheduled the appointment. Neither of the people I was to ask for was present at the appointed time. Felt like "bait and switch". I will not return. More
by Ub
Employees Worked With
Tabitha and Alex.
July 15, 2021
Worst dealership experience I had in my lifetime. Sales person was super incompetent and asked for the printed loan pre-qualification offer before the test drive. Then I made a complaint and requested a di person was super incompetent and asked for the printed loan pre-qualification offer before the test drive. Then I made a complaint and requested a different salesperson, needless to say didn't purchase and wouldn't recommend to anyone. More
by lancerctr
Employees Worked With
Not sure
