Kunes Hyundai of Sycamore

Don’t recommend. Very deceptive in their business practices. Will lie to you to get you in the door. Very disappointed in them. Had called the morning of asked if the Very deceptive in their business practices. Will lie to you to get you in the door. Very disappointed in them. Had called the morning of asked if they had a specific on lot they stated it was there and we set up appointment time. I called same morning car was still available. I got there after driving close to 2 hrs. Guess what he said the car sold the night before. I had talked to them at closing time the night before and car was still available. I also told them I was 2 hrs away. Won’t be going back there. Take heed!!! More

Do not go to this dealership. I went to this dealership because my credit score is not spectacular due to some debts from my divorce. This was the provided dealership by Auto I went to this dealership because my credit score is not spectacular due to some debts from my divorce. This was the provided dealership by Auto Credit Express. They never would tell me what they would give me for my vehicle. They then “hand picked” vehicles for me to look at. Said that these vehicles would help make my monthly payments less. They were clearly not what I said would fit my family needs. They then provided me a vehicle, one that fit my needs and would be cost effective for monthly payments. Drove it and liked it. They ran my credit. Suddenly they said that the vehicle wouldn’t work financially and gave me another vehicle. I looked at the vehicle on my own and also liked that one. Before even talking to anyone, I get an alert that my credit was run again. Go back inside and the manager comes over and said he has this great rate on the vehicle if I provided him a co-signer. He said it didn’t matter what their score was as long as I provided him a name. I declined this offer and told them I didn’t want the car and I was ready to leave. The arrogant manager then tells me to walk outside with him. Asks me what’s wrong. I tell him I didn’t want the deal. He responds back to me “Well look on the lot. Find a vehicle you like and I’ll make it happen.” So wait a second…. Two vehicles they said would work “didn’t work out”. But he can make any deal happen?!? He says to me, how about a new truck? There might be incentives that can really drive the price down. I told him No. I did not want to see any more vehicles. He said he would up the trade in value even. Well hard to say if this is the case because they still would not tell me what the original value was. He ran inside to “run numbers.” At this point I told the original salesman that I was done and was going home. I said I wanted my keys (since they never gave them back after looking at my vehicle). He went into the managers office and came back out with keys to a new truck. He said he “just needed me to at least look at it so he didn’t get in trouble.” So out of sympathy for the salesman, I walked out to the vehicle, said I didn’t like it, and walked inside where I demanded my keys back. I got the keys from the salesman and walked out the door. As soon as I walked outside the manager got all pissy with me and ridiculed my decision to leave. He even said: “Can’t you buy the new one and then just trade it back in a few months?” I replied that he could not force me to buy a vehicle I didn’t want. He threw his hands up in the air, said “whatever”, and stormed back inside. Not only did I not walk out with a car, but I also had my credit run twice for no reason what so ever and was treated like trash!! Do not go there!! I never once went looking for a new vehicle with all the options possible. I was totally ok with getting a used vehicle which fit the needs of my family. The used vehicles were not in the best shape and were way over priced… even for the current market. Please… Please… Please go somewhere else to buy a vehicle! More

They send you marketing emails you unsubscribe from. Their website home page has pop-ups that you cannot close. I'm all for supporting local businesses but they're making it difficult and I'm not even g Their website home page has pop-ups that you cannot close. I'm all for supporting local businesses but they're making it difficult and I'm not even going to try with them. More

Beware! took my car in for oil change and tire rotation! They changed oil, installed the wrong oil! did not rotate tires!!! say they did! installed license p took my car in for oil change and tire rotation! They changed oil, installed the wrong oil! did not rotate tires!!! say they did! installed license plate covers(stripped front screw holes)I never authorized them to ! removed my negative batt. post cover and never installed it left it on top of the motor! spilled oil all over the top of the engine! Took it in for two simple things! TIP: Mark your tires I did and thats how we caught them! dont let them scam you! Read your owners manual check your bill! More

I had a very positive experience purchasing my 2022 Hyundai Kona. The entire sales department was very helpful explaining the different features of the vehicle. Michael Obal was especially helpful and Hyundai Kona. The entire sales department was very helpful explaining the different features of the vehicle. Michael Obal was especially helpful and straightforward. Wonderful sales person to work with. I would highly recommend this dealership to anyone looking for a Hyundai. More

BEST CAR BUYING EXPERIENCE! !! I have bought several vehicles over the past 30 years but buying from Hyundai, Sycamore, IL, has been the BEST. Salesman Mike Mullens and Sales M !! I have bought several vehicles over the past 30 years but buying from Hyundai, Sycamore, IL, has been the BEST. Salesman Mike Mullens and Sales Manager Scott Grodeck provided First Class no pressure selling and an incredible deal. I will need to buy another vehicle in about 10 months and plan to return to buy from them. Can't say enough they are THE BEST. More

Michael Obal is very friendly and very patient with us. We had to tried several cars and he was always very kind. At the time of payment, he gave us the best option for us. I will definitely recommend We had to tried several cars and he was always very kind. At the time of payment, he gave us the best option for us. I will definitely recommend Michael as a good dealer for your transactions. More

After looking at new Santa Cruz the sales manager decided they want another 2500. Dollars market adjustment to msrp Sure glad I made the trip to sycamore. What a waste of time. This should be illegal. Pj w they want another 2500. Dollars market adjustment to msrp Sure glad I made the trip to sycamore. What a waste of time. This should be illegal. Pj waelti More

service issues hello used this dealership due to issues with selling dealer when car was purchased, the issue is desensitized service personnel, a steering issue is hello used this dealership due to issues with selling dealer when car was purchased, the issue is desensitized service personnel, a steering issue is apparent three times sent vehicle to this dealer first time, steering is problematic, so they tightened steering column, when originally brought car there they actually said this year auto has possible component issues in the steering, second time brought back and the tech said put new tires on and have wheel alignment, i acknowledge the tires were bad but this steering issue is still there and felt it wasn't related to an alignment, the tires were replaced and called hyundai corporate this individual very considerate and concerned with our safety and satisfaction she referred specifically to service manager. now they claim nothing is wrong with car and claim it is a design issue with electric steering motor and they never acknowledged to the corporate person we were even there for service. More

Great service Brian Bemis dealership is a great company to deal with! I would recommend them to anyone who is looking for a car. They are a dealership that can be Brian Bemis dealership is a great company to deal with! I would recommend them to anyone who is looking for a car. They are a dealership that can be trusted! Zamantha Gordillo was my sales associate and is great at her job! Chad Bemis also help make this transaction a success! More