
Kunes Ford of Antioch
Antioch, IL
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Recommend because of the location and general selection. The salesman's follow-ups related some accessory details very good. He used email and phone communication and typically responded that day or within The salesman's follow-ups related some accessory details very good. He used email and phone communication and typically responded that day or within 24 hrs. We did have some issues with communication on some accessory parts but he resolved them in a polite and expedient manner. The finance manager knew his stuff and got us in and out of the signing very quickly. The only thing I was getting a little annoyed with was that every department reminded us to complete their survey. It was pretty annoying and I told the front end manager that. It's okay to bring it up a few times but not at the level they did. I think they had a contest going on which is okay but please remember who your audience is and also remember they get annoyed easily when buying a new car. Would I recommend this dealer/salesman- yes. in the end he did a very nice job and I truly appreciated his service level at the close of the sale. More
As a first time buyer, I had some serious nerves. Tony was great from first contact, answering all questions I had and not pressuring me at all. I told them what I could afford to spend, and they worked was great from first contact, answering all questions I had and not pressuring me at all. I told them what I could afford to spend, and they worked with me to get me into a car I love. Instead of being nervous when it came time to purchase the vehicle, I was excited and relieved, knowing that I made the right decision. It was great to be treated with respect throughout the whole process. I would recommend Kunes and everyone I worked with at Kunes to anyone purchasing a vehicle! More
From my experience in buying ford trucks i was very impressed with KUNES FORD especially with my salesman AARON OLSON. He went beyond his job to find the truck i wanted. The time and effort that he put impressed with KUNES FORD especially with my salesman AARON OLSON. He went beyond his job to find the truck i wanted. The time and effort that he put into this deal was greatly appreciated.The 2014 ford f250 that he found was what i was looking for. I sent a friend to AARON and he also bought a truck from him.He was also very satisfied and will buy his future vehicles from there too. I HIGHLY RECOMMEND KUNES FORD TO ALL MY FRIENDS AND FAMILY and to anyone else looking for a FORD. More
Mat the sales guy was the best he made every effort to make sure I was totally happy, and he worked the loan out. I would recommend his service definitively . Hes the best sales guy that I have ever had i make sure I was totally happy, and he worked the loan out. I would recommend his service definitively . Hes the best sales guy that I have ever had in my life. More
In my honest opinion this is one of the best ford dealerships I have visited in my life. The way the team that works there is so amazing. You can actually feel that friendliness in each one of them. dealerships I have visited in my life. The way the team that works there is so amazing. You can actually feel that friendliness in each one of them. From the beginning to the end my experience in there was astonishing. Since I applied for the first time via the internet they were so helpful giving me a call the same day to figure out what was I interested in and let me say I never thought they could do so much just talking on the phone. I mean I did not even had to drive there and it felt as I was there with Mr. Cartwright face to face. That is how good service they have. The quality of work of this man and his team was the best I have had in years. The way he helped me with all the doubts I had about vehicles was so good because he did it in the most nicest way. He made me feel like as I was home. Any doubt I had about the vehicles he would not hesitate to sit down and talk about it. Let me say it was such a bad and cold day and he did not care about that and took us outside and showed us the vehicles and I was very satisfy with that. That is how much hard worker he is. The price of the car was just great. He showed us so many payments plans that would fit our best interests. Overall my experience was so amazing that I would recommend it to my family and friends. Whenever I want to get a new car again I would defiantly choose ford and this dealership! Not many dealerships have good teams and good prices but this one has it all. More
Even with the challenges Saturday brought (a very snowy, cold winters day) Chuck and the crew made the customers comfortable. We shopped around online before contacting Kunes even though there are closer de cold winters day) Chuck and the crew made the customers comfortable. We shopped around online before contacting Kunes even though there are closer dealerships Kunes has the best prices and a better inventory. My wife and I want to thank all the people involved in making our purchase a pleasurable one and let them know they have earned our trust and loyalty. Sincerely, William & Janette Hoffman 2012 Ford Escape Pre-Certified More
The staff at Kunes Country Ford was very professional and courteous. Chuck was able to track down the truck that suited my needs quickly. I had several questions and he was able to answer all of them or he w courteous. Chuck was able to track down the truck that suited my needs quickly. I had several questions and he was able to answer all of them or he was able to track down the answer. Chuck dug through and found all the savings applicable to me. Nothing was held back and Chuck was honest and straight forward from the beginning. I was also surprised Kunes was very fair with my trade in value. More
Walked in just looking and after multiple vehicle test drives (husband is a mechanic) we walked out with a reliable we can travel in. We are expecting our second child this late spring early summer and k drives (husband is a mechanic) we walked out with a reliable we can travel in. We are expecting our second child this late spring early summer and know this vehicle will work nicely with two children. More
This is the fifth car my wife and I have purchased with John. Each time has been a joy, and easy process. He is very proactive and prepared so we can get on with the rest of our day. If there are any qu John. Each time has been a joy, and easy process. He is very proactive and prepared so we can get on with the rest of our day. If there are any questions, he get's the answer immediately. We look forward to be working with John again in the future! More
My husband and I had spent about 8+ months searching for a new vehicle. We were not in a rush to buy and were able to make an informed decision. My husband had heard good things about Kunes, so we went in a new vehicle. We were not in a rush to buy and were able to make an informed decision. My husband had heard good things about Kunes, so we went in and took the vehicle my husband had researched online for a test drive. Jim was good company and we never felt like we were being pressured. I have left many dealerships prior to this experience feeling taking advantage. I met several other members from the finance department that also respected my wishes of how I would like to follow through with our finances. My husband and I left the dealership feeling like we were respected and that they understood this purchase for us was an important one. Jim even threw in a big stuffed dog and carried it out to our new truck, which made our daughter's day! I highly recommend this dealership and I look forward to giving them our future business! More