Kunes Ford of Antioch

Changing previous review.after I finally got my remote.. On 4/20/2014 I submitted a glowing review for Kuhns Ford and Mr. Olson for my purchase on 4/19 of a 2011 Ford Fiesta. Now I am changing my review bas On 4/20/2014 I submitted a glowing review for Kuhns Ford and Mr. Olson for my purchase on 4/19 of a 2011 Ford Fiesta. Now I am changing my review based on my experienced since purchasing the car. When I was delivered the keys, I asked Mr. Olson where the remote device was and he said they would find it and get it to me. The window sticker on the car advertised a remote keyless entry so of course I expected one. I am handicapped and this device is helpful to me. After many emails back and forth promising the remote, my last 4 went unanswered, I contacted Ford HQ and received a prompt reply from Maureen, who promised to contact the regional manager and relay my concerns. After a week I contacted Maureen again who said the best place to resolve my concern was the dealership! I replied that the dealership was no longer replying to my emails. The remote keyless entry device is meant to lock/unlock the doors. I received a phone call Saturday from Mr.Olson that he had ordered an aftermarket remote which should be in next week and he will call when it is in, and I can bring in the car and he will program it. Then today I received a call from Mr. Andrew Kelly, the sales manager, who apologized and told me if I would bring the car in today at 1 p.m. he would have a locksmith there with a remote and would program it right then. It took him abouit 20 seconds to program it. I appreciate the followup. Ford HQ and the Kunz sales manager finally got what I needed. I still recommend Mr. Olson as a salesman for his hard work getting me the car I wanted and the financing I needed. Virginia Vehnekamp More

Review Great experience! Got an awesome new SUV and Rick was great! he knew exactly what I wanted and found the right car and got the monthly payments within Great experience! Got an awesome new SUV and Rick was great! he knew exactly what I wanted and found the right car and got the monthly payments within my budget. More

Great customer service and competitive pricing. My salesperson, John Janowski, was extremely knowledgeable on the models that were available and very informative on the financing/incentives that I w My salesperson, John Janowski, was extremely knowledgeable on the models that were available and very informative on the financing/incentives that I was eligible for. He also managed to get me the best deal on a car with the most options that other Ford dealerships within a 60 mile radius couldn't even come close to matching. In addition to the free lifetime powertrain warranty offered by Kunes Country Ford, I'd say I got the best bang for my buck. I would highly recommend this dealership to friends and family members. More

Very easy to deal with I felt Tony and Mark really did try to get me the most for my trade-in. It was nice that they didn't pressure me to make a decision to buy right away, I felt Tony and Mark really did try to get me the most for my trade-in. It was nice that they didn't pressure me to make a decision to buy right away, they gave me some time to think about my options and in the end I feel I received a fair price for the vehicle I bought. More

Second Purchase The Kunes Antioch group are all very courteous and professional. Matt is a personable young man and works very hard to craft a deal that both he and The Kunes Antioch group are all very courteous and professional. Matt is a personable young man and works very hard to craft a deal that both he and the customer can live with. We have bought many cars over the years from many dealerships and our experience with Matt for our first purchase led us to come back for the second. If we need another car some day we'll be back again. More

Positive Car Buying Experience I was searching online for a used vehicle and came across Kunes in Antioch. The inventory was large and there were a number of cars that interested me I was searching online for a used vehicle and came across Kunes in Antioch. The inventory was large and there were a number of cars that interested me. I called and spoke with Tony Walus, Internet Sales Mgr. I had some credit issues which I knew would be challenging. I explained the situation to Tony over the phone and bottom line, Kunes was able to work it out through their network of lenders to where other dealerships I had contacted were not. I was greeted immediately upon walking through their doors and handled with the utmost professionalism and care. They worked with me to find a vehicle that met my traveling needs and financial needs. The price, the payment, the service, the whole experience, was fantastic! If you're in the market for a new or used car, I highly recommend Tony Walus and the Kunes family of auto dealerships. You will not be disappointed! More

Key for Key promotion Me and my wife went in to find out what the promo was. We did not expect to purchase another vehicle. The promo was for used trucks. The first person Me and my wife went in to find out what the promo was. We did not expect to purchase another vehicle. The promo was for used trucks. The first person we saw was Tony and asked about the promo. I told him I did not want to trade my truck but i was interested in maybe trading my Escape. He sat down with us and we described the vehicle we were interested in which was a Explorer. Tony had the vehicle we described and we were able to make a deal My wife is very pleased with her new car and we are extremely pleased with the service Tony and the Ford Staff at Kunes provided. An excellent experience. Thanks, Ken and Lori Sykes More

The best person for helping in purchasing a car Jon is the greatest he was above and beyond the call of dutie with me and my son we were able to accomplish what we set out to do which is to purchase Jon is the greatest he was above and beyond the call of dutie with me and my son we were able to accomplish what we set out to do which is to purchase a new vehicle for and let my son purchase the vehicle that I was driving so I call him the miracle worker Jon you are the best and I love you More

Good Service Guys were direct and honest about the vehicle, pricing, etc. Made decision and came to price right away. Great warranty on car as well. Thanks. Guys were direct and honest about the vehicle, pricing, etc. Made decision and came to price right away. Great warranty on car as well. Thanks. More

Kunes Ford My experience at Kunes Country Ford made my transition into a new car very easy. The staff explained the paperwork and process very well along with sh My experience at Kunes Country Ford made my transition into a new car very easy. The staff explained the paperwork and process very well along with showing me the features of the car upon arrival. More