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Kunes Ford of Antioch

Antioch, IL

2.8
749 Reviews

104 Rte 173

Antioch, IL

60002

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Showing 749 reviews

February 01, 2021

Jon Kunes helped us find a great vehicle on short notice within our budget for our son. Sales team was attentive, knowledgeable and polite. Thrilled with our purchase. More

by Gayle K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Kunes
Feb 05, 2021 -

Kunes Ford of Antioch responded

Gayle K, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Kunes Country Ford of Antioch

February 01, 2021

Hands down the worst experience I have ever had at a car dealer. Not only did they not listen to what I was willing to put down on the purchase when I asked for my keys back on my trade they guy called me a More

by Jamiebrown204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn't get a name
Feb 04, 2021 -

Kunes Ford of Antioch responded

Jamiebrown204, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to have a better understanding about your experience. Please reach out to us at (847) 395-3900 at your earliest convenience and we will do our best to resolve this with you.

January 30, 2021

We have been repeat customers love this place they always have gone above and beyond for us great environment !! We will be going back to buy any other vehicle we decide to buy from here!! More

by Bbusch1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark tribble
Feb 04, 2021 -

Kunes Ford of Antioch responded

Hi Bbusch1984, we are very happy to have provided you with such a positive experience with our team over multiple visits! We look forward to your next visit! Take care!

January 30, 2021

Great experience , Cody, Maureen and Eric were amazing. Quick and easy! Been working with Eric for some time . finally got it done. Thank you so much More

by Ron G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maureen Vittas, Eric and Cody Schoen
Feb 05, 2021 -

Kunes Ford of Antioch responded

Ron G, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Kunes Country Ford of Antioch

January 11, 2021

Jon patiently worked with for more than a month as my lease was ending. He presented a bunch of options that made it easy to decide what was best for my situation. Jon is great to work with if your looki More

by Jim Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Castleman, Jesse Jaramillo
Jan 17, 2021 -

Kunes Ford of Antioch responded

Hi Jim Morris, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 22, 2020

Mark Tribble helped me find and purchase a 2021 Ford F-150 and the process could not have been easier. I have worked with many salespeople in the past and this guy is top notch...thanks Mark! More

by bwirkus915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tribble
Jan 05, 2021 -

Kunes Ford of Antioch responded

Hi Bwirkus915! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 20, 2020

Do not trust this dealership, they are shysters! Verbally worked out a deal with Jon Castleman, then the price increased over $2K. Lied to by Jon & GM! GM was very sarcastic and disrespectful and More

by cmarcangelo
Customer Service
Recommend Dealer
No
Employees Worked With
Jon Castleman
Jan 05, 2021 -

Kunes Ford of Antioch responded

Cmarcangelo, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (847) 395-3900. We look forward to hearing from you.

December 10, 2020

Nothing but problems. I had asked for a dependable vehicle paid top dollar for the truck expecting good service. Within a week I was having problems with the transmission and had to take the truck bac More

by joshnicke
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luke Hilger
Jan 05, 2021 -

Kunes Ford of Antioch responded

We are disappointed to hear that you did not have a more positive experience with us at Kunes Country Ford of Antioch. Please reach out to us at (847) 395-3900 when you can so we can address this situation directly. Thank you and have a great day.

Jan 10, 2021 -

joshnicke responded

I did call. You guy never called me back.

November 27, 2020

Super disappointed, Wednesday drove 80 miles when I got there I was not able to drive the van (called them before arriving). Friday drove another 80 miles when we got there they had the van in the body sh More

by alejandragonzalez8305
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luke Hilger, Anthony Oviedo
Jan 05, 2021 -

Kunes Ford of Antioch responded

Alejandragonzalez8305, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (847) 395-3900 to discuss this further.

November 11, 2020

I have always like Antioch Ford in past and they have always been helpful, but today I was pretty much told "take it or leave it"! My sales rep did not even try to work with me even after I told him I w More

by Mike D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Tribble
Nov 13, 2020 -

Kunes Ford of Antioch responded

Hi Mike D., we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please contact us at (847) 395-3900 so we can work with you to make this right.

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