
Kunes Ford of Antioch
Antioch, IL
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First time dealing with this dealer and my sales person, Nick. Everything was fine and professional. Financing was easy and they worked to get percentage I wanted. Nick. Everything was fine and professional. Financing was easy and they worked to get percentage I wanted. More
Deceptive dealership with hidden fees!!I was looking at Deceptive dealership with hidden fees!! I was looking at a vehicle on there website and negotiated a rate w sean so asked for a offer sheet And low Deceptive dealership with hidden fees!! I was looking at a vehicle on there website and negotiated a rate w sean so asked for a offer sheet And low and behold It had additional fees that they tried to sneak in such as A $1700 destination fee and A $900 gap premium fee just to name a few.So then I called and asked to speak with Tony the new car sales manager and He took those two chargers off after arguing a few minutes back-and-forth as I stated that a lot of the other dealerships I was looking at trucks charged those fees and other dealerships on there respected sites had the final Internet price and no tact on fees. Also in addition to that I said that I had 800+ credit and would require 2.9% or better financing and point-blank asked him if he was able to do that and he said yes I want to come out find out later that they would offer me a mediocre 4.9% interest rate even though the information that they gave them was accurate and I was true to my word with 800+ credit.So fast forward to last Saturday and when I came to look at the truck it turns out the truck that I was looking at according to the stock number was a completely different truck. The truck that was listed online had numerous features such as running boards heated seats Power sliding rear window Etc.Bottom line is this dealership it's all about making promises that they do not plan on honoring and I would steer clear of this dealership More
Jon Kunes helped us find a great vehicle on short notice within our budget for our son. Sales team was attentive, knowledgeable and polite. Thrilled with our purchase. within our budget for our son. Sales team was attentive, knowledgeable and polite. Thrilled with our purchase. More
Hands down the worst experience I have ever had at a car dealer. Not only did they not listen to what I was willing to put down on the purchase when I asked for my keys back on my trade they guy called me a dealer. Not only did they not listen to what I was willing to put down on the purchase when I asked for my keys back on my trade they guy called me a jerk! Nice salesmanship. More
We have been repeat customers love this place they always have gone above and beyond for us great environment !! We will be going back to buy any other vehicle we decide to buy from here!! have gone above and beyond for us great environment !! We will be going back to buy any other vehicle we decide to buy from here!! More
Great experience , Cody, Maureen and Eric were amazing. Quick and easy! Been working with Eric for some time . finally got it done. Thank you so much Quick and easy! Been working with Eric for some time . finally got it done. Thank you so much More
Jon patiently worked with for more than a month as my lease was ending. He presented a bunch of options that made it easy to decide what was best for my situation. Jon is great to work with if your looki lease was ending. He presented a bunch of options that made it easy to decide what was best for my situation. Jon is great to work with if your looking for a new car or renewing a lease. More
Mark Tribble helped me find and purchase a 2021 Ford F-150 and the process could not have been easier. I have worked with many salespeople in the past and this guy is top notch...thanks Mark! F-150 and the process could not have been easier. I have worked with many salespeople in the past and this guy is top notch...thanks Mark! More
Do not trust this dealership, they are shysters! Verbally worked out a deal with Jon Castleman, then the price increased over $2K. Lied to by Jon & GM! GM was very sarcastic and disrespectful and Verbally worked out a deal with Jon Castleman, then the price increased over $2K. Lied to by Jon & GM! GM was very sarcastic and disrespectful and did not care about our dissatisfaction. Would never recommend Jon or this dealership! More
Nothing but problems. I had asked for a dependable vehicle paid top dollar for the truck expecting good service. Within a week I was having problems with the transmission and had to take the truck bac vehicle paid top dollar for the truck expecting good service. Within a week I was having problems with the transmission and had to take the truck back in for service. After that I took the truck to my local mechanic for a tune-up and had extra problems with gaskets leaking costing me even more. Next I start losing coolant with no idea where it's going. My mechanic says the water pump is leaking 8 months later the engine throws a rod bearing putting a hole in the block, and Ford says too bad. Let the bank take it is what the salesman told me. I should have known better because there was somebody in the dealership complaining their motor head blown up the day I was buying that truck. Now I'm sitting on a $20,000 paperweight. Seems like this is a common Occurrence at Kunes Country Ford thank you Ford for being such Liars. More