Kunes Ford of Antioch
Antioch, IL
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Jon Kunes helped us find a great vehicle on short notice within our budget for our son. Sales team was attentive, knowledgeable and polite. Thrilled with our purchase. within our budget for our son. Sales team was attentive, knowledgeable and polite. Thrilled with our purchase. More
Hands down the worst experience I have ever had at a car dealer. Not only did they not listen to what I was willing to put down on the purchase when I asked for my keys back on my trade they guy called me a dealer. Not only did they not listen to what I was willing to put down on the purchase when I asked for my keys back on my trade they guy called me a jerk! Nice salesmanship. More
We have been repeat customers love this place they always have gone above and beyond for us great environment !! We will be going back to buy any other vehicle we decide to buy from here!! have gone above and beyond for us great environment !! We will be going back to buy any other vehicle we decide to buy from here!! More
Great experience , Cody, Maureen and Eric were amazing. Quick and easy! Been working with Eric for some time . finally got it done. Thank you so much Quick and easy! Been working with Eric for some time . finally got it done. Thank you so much More
Jon patiently worked with for more than a month as my lease was ending. He presented a bunch of options that made it easy to decide what was best for my situation. Jon is great to work with if your looki lease was ending. He presented a bunch of options that made it easy to decide what was best for my situation. Jon is great to work with if your looking for a new car or renewing a lease. More
Mark Tribble helped me find and purchase a 2021 Ford F-150 and the process could not have been easier. I have worked with many salespeople in the past and this guy is top notch...thanks Mark! F-150 and the process could not have been easier. I have worked with many salespeople in the past and this guy is top notch...thanks Mark! More
Do not trust this dealership, they are shysters! Verbally worked out a deal with Jon Castleman, then the price increased over $2K. Lied to by Jon & GM! GM was very sarcastic and disrespectful and Verbally worked out a deal with Jon Castleman, then the price increased over $2K. Lied to by Jon & GM! GM was very sarcastic and disrespectful and did not care about our dissatisfaction. Would never recommend Jon or this dealership! More
Nothing but problems. I had asked for a dependable vehicle paid top dollar for the truck expecting good service. Within a week I was having problems with the transmission and had to take the truck bac vehicle paid top dollar for the truck expecting good service. Within a week I was having problems with the transmission and had to take the truck back in for service. After that I took the truck to my local mechanic for a tune-up and had extra problems with gaskets leaking costing me even more. Next I start losing coolant with no idea where it's going. My mechanic says the water pump is leaking 8 months later the engine throws a rod bearing putting a hole in the block, and Ford says too bad. Let the bank take it is what the salesman told me. I should have known better because there was somebody in the dealership complaining their motor head blown up the day I was buying that truck. Now I'm sitting on a $20,000 paperweight. Seems like this is a common Occurrence at Kunes Country Ford thank you Ford for being such Liars. More
Super disappointed, Wednesday drove 80 miles when I got there I was not able to drive the van (called them before arriving). Friday drove another 80 miles when we got there they had the van in the body sh there I was not able to drive the van (called them before arriving). Friday drove another 80 miles when we got there they had the van in the body shop and changed the price. I also called Friday before arriving to ask if it was available and make sure they had the keys. They did not mentioned anything about the price change, the lower price is listed n their website and they want to give me a higher price ? Almost $3,000.00 more ? More
I have always like Antioch Ford in past and they have always been helpful, but today I was pretty much told "take it or leave it"! My sales rep did not even try to work with me even after I told him I w always been helpful, but today I was pretty much told "take it or leave it"! My sales rep did not even try to work with me even after I told him I was definitely looking to purchase a car today! There was zero effort given by the rep, I was never asked about features or offered any options. I was never asked about down payments (I had to actually bring that up). I do not know if that was a result of poor training or maybe I just caught the rep at the end of the day and he wanted to get out of there. It seems like the rep had no interest in selling a car, I was there maybe 45 minutes to an hour and spent maybe 20 minutes with the rep. The whole time he seemed too busy, getting up and working on other things, to even talk with me. I will definitely be taking my business somewhere else. I cannot believe they let a sure sale walk out the door without any care. More