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Kunes Ford of Antioch

Antioch, IL

2.8
751 Reviews

104 Rte 173

Antioch, IL

60002

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Showing 751 reviews

June 29, 2017

Overall good Brandon the salesman was great. New how to connect with me and wasn't pushy. And I appreciate that. Took longer than expected but gotta be patient f More

by Acekoz92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Jaramillo, Brandon Weiler
Jul 03, 2017 -

Kunes Ford of Antioch responded

Sorry for the wait, but we're glad everything worked out. Thanks for choosing Kunes Country.

June 20, 2017

Chuy is the best! For a great deal and experience work with Chuy! I didn't think they could get me in the truck of my dreams at the price I needed to be but they made More

by stevo416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Cardoza
Jul 03, 2017 -

Kunes Ford of Antioch responded

Dream Truck - YAY! Thanks for your comments!

June 19, 2017

Very nice gentleman . Phil went out of his way to make us happy with our purchase. Phil answered every question i asked! Great person!!! Great experience with sales. More

by Rupnow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager Joe was absolutely not good!, Jason Rice, Phill Lafata
Jul 03, 2017 -

Kunes Ford of Antioch responded

We're glad that you're happy with Phill, but disappointed in your experience with Joe. If there's something that we can do, please reach out to Scott Kunes, our General Manager, at 847-395-3900. THANKS

June 07, 2017

Outstanding! Shaun Moore was excellent!! Everyone at the dealership we're very helpful and courteous! They really go out of their way to ensure you are happy and c More

by Stanley Tkacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Moore
Jun 08, 2017 -

Kunes Ford of Antioch responded

Hi Stanley Tkacy, thank you for taking the time to leave a review for us at Kunes Country Ford of Antioch. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2017

awesome experience well, some people equate buying a car right up there with visiting the dentist. it was a cool, rainy friday night and we decided to visit kunes after More

by peajays5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Castleman, Jesse Jaramillo
Jun 05, 2017 -

Kunes Ford of Antioch responded

Hi Peejays5, thank you for taking the time to leave a review for us at Kunes Country Ford of Antioch. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2017

Bait and switch garage DO NOT GO NEAR THIS DEALERSHIP It is a bait and switch dealership. I ordered a truck and obtained financing on the vehicle. When I turned up for th More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Kunes, Phill Lafata
May 30, 2017 -

Kunes Ford of Antioch responded

Mr. Riley, thank you for letting us know how your experience was. As we talked about on the phone we had spoken to the individual at the other dealership and have documented proof that they said the vehicle was available and that we could obtain the vehicle. When we arrived at said dealership the vehicle was there but no one would allow us to take the vehicle because the individual in charge of the transfer was not there that day. We have confirmed that the vehicle is still there and that it would be available to us. We also had other options for like vehicles when you arrived at the dealership however you told us that they were unacceptable to you. Your first draft of your non binding Bill of Sale did not have a VIN number on it because we did not have said truck but could obtain it. Once we had approval for obtaining the truck and only under pressure from yourself did we release to you the VIN number. When we spoke on the phone and told you that we could obtain the vehicle still and uphold our portion of the agreement you informed me that the only thing you would do would be willing to do would be us selling you a truck that is more expensive at the prices previously negotiated otherwise you would write a review on every website that you could and speak to everyone you could that this was a Bait and Switch. We understand your frustration and would like to make this happen for you. Again we can obtain the truck at the pricing agreed upon. If you would like to move forward with the deal we would be happy to arrange that. If you would like me to work up pricing on the more expensive truck that we talked about I would be happy to put my best foot forward on that vehicle as well. Please contact me personally to let me know which direction you would like to go. Sincerely, Scott Kunes, General Manager Kunes Country Ford of Antioch.

May 23, 2017

2017 Ford Fusion Sport Went to Kunes for my company paid car, great experience, they took care of everything even brining in the vehicle I chose from another dealership. Gre More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Castleman
Jun 22, 2017 -

Kunes Ford of Antioch responded

We're looking forward to seeing you, Steve. THANKS!

May 22, 2017

Above and Beyond Anthony Nueses went above and beyond any car salesman I have ever dealt with in 40 years. He drove 4.5 hours to pick and trailer a classic vehicle th More

by Shelby324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Janowski III, Jesse Jaramillo, Anthony Neuses, Phill Lafata
May 22, 2017 -

Kunes Ford of Antioch responded

Hi Shelby324, thank you for taking the time to leave a review for us at Kunes Country Ford of Antioch. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2017

Easy and professional From the start Jesus was very helpful in helping me find the truck I was really looking for and by the end everything worked out and so far. Very hap More

by Diesel597
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Cardoza
May 22, 2017 -

Kunes Ford of Antioch responded

Hi Diesel597, thank you for taking the time to leave a review for us at Kunes Country Stateline Superstore. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day

May 19, 2017

Unmatched customs Service I couldn't recommend a better dealership than Kunes Country Ford Stateline Superstore. The staff was extremely friendly and bent over backwards to get More

by busse38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Janowski III, Jesse Jaramillo, Aaron Olson
May 19, 2017 -

Kunes Ford of Antioch responded

Hi Busse38, thank you for taking the time to leave a review for us at Kunes Country Ford of Antioch. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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