Kunes Ford of Antioch

Great experience at Kunes Country Ford I made a deal i was looking for and it took me only one day. Nathan Valentine was my salesman, he found me exact truck i was looking 4 and Jesse Jaram I made a deal i was looking for and it took me only one day. Nathan Valentine was my salesman, he found me exact truck i was looking 4 and Jesse Jaramillo get me great price on it! Did i mention lifetime powertrain warranty and 10years/125k miles bumper to bumper? I would be returning customer for sure More

They done a great job All around good experience Jamie got the truck that I needed for a good price I was in and out in no time great experience thanks very much All around good experience Jamie got the truck that I needed for a good price I was in and out in no time great experience thanks very much More

Poor Customer Service Serviced my first truck here. Had an issue and then bought and serviced my next truck here (my stupidity). Had issues of being double charged for fe Serviced my first truck here. Had an issue and then bought and serviced my next truck here (my stupidity). Had issues of being double charged for fees with the new truck. They paid me back and made excused on why. I stuck around with service. Had an issue with a mechanic yelled at me, and the service manager is useless. Go to Gillespie Ford, wish i had a long time ago. More

Franco was great! Franco is a very personable and attentive salesperson. He really took the time to get to know me and my specific needs. I would definitely recommend F Franco is a very personable and attentive salesperson. He really took the time to get to know me and my specific needs. I would definitely recommend Franco to anyone looking to buy a vehicle in a smooth and hassle free way. More

Good experience Salesman was very helpful. They had exact truck I was looking for at the price I was looking for. I would go back again to purchase vehicle. Salesman was very helpful. They had exact truck I was looking for at the price I was looking for. I would go back again to purchase vehicle. More

Way to ruin a customer relationship Brought in my highly modified ST that I had for 4 years without a single issue. Traded it in for a new RS, which unfortunately is plagued by a faulty Brought in my highly modified ST that I had for 4 years without a single issue. Traded it in for a new RS, which unfortunately is plagued by a faulty head/headgasket. I bought this car because I'm an enthusiast (why else would you buy an RS), I had every intention to modify it, and its my money and my car. Welp the dreaded headgasket failure happened to me, and their service instantly denied warranty work (they didn't even ask what was done). If something I did was to blame, sure my fault, but the RS's are failing left and right even STOCK levels. Clearly they've never heard of the Magnusson Moss Warranty Act before. All this data is easily searchable on Google. Had they been willing to work with me, I would have bought another car for my wife and had my sister (who is in the market) go there. But nope. That rubbed me the wrong way, and clearly they don't care about customer satisfaction with someone that bought a $40k sports car from them. I found another dealer to do the warranty work even modified. Sucks for them. More

AWESOME!!!! I just want to thank God for these men for allowing God to use them to bless me! I highly recommend Kunes Country Ford Stateline Superstore along with I just want to thank God for these men for allowing God to use them to bless me! I highly recommend Kunes Country Ford Stateline Superstore along with Joey, Phil and Andrew! More

Top Notch Excellent Service,Very Friendly Staff that worked with Me every step of the Way! I will be sending My Northern Friends to Kunes Country Ford to see Fr Excellent Service,Very Friendly Staff that worked with Me every step of the Way! I will be sending My Northern Friends to Kunes Country Ford to see Franco! More

car purchase we chatted online with alexia the online sales person and set an appointment. got there and were passed to franco inside sales. told him what we were we chatted online with alexia the online sales person and set an appointment. got there and were passed to franco inside sales. told him what we were looking for. 20 mins. later he had a car lined up that fit our criteria and we closed the deal. so far very satisfied. More

New vehicle no prep Had to prep this vehicle myself. Even after bringing it in a second time for an entire day. Asked them to prep again, not done. Stickers, tape, wax cr Had to prep this vehicle myself. Even after bringing it in a second time for an entire day. Asked them to prep again, not done. Stickers, tape, wax crayon and completely dirty. I expected more after spending 70K. So the sales team couldn't get it done nor the service team. I was asked to drive back another 2 hours the next day. More