Kunes Ford of Antioch

Best sales person ever dealt with Joe serprico was our sales. It was very refreshing dealing with joe. Not pushy and gave 100% effort to help us find a nice ride to meet our needs as w Joe serprico was our sales. It was very refreshing dealing with joe. Not pushy and gave 100% effort to help us find a nice ride to meet our needs as well as meeting our terms. I have bought 3 vehicles at Kunes. Although my experience has been decent over the years there, dealing with joe I have to say it was an Excellent experience this time. Kunes needs more sales people like him More

New ford Shawn was great! Would use him again! The next time we are in the market for a new vehicle we will be calling him back! Shawn was great! Would use him again! The next time we are in the market for a new vehicle we will be calling him back! More

best ever service dept. i have bought many cars in my 64 years at many car dealers , foreign and domestic. i've never seen such a great attitude and a willingness to please. i have bought many cars in my 64 years at many car dealers , foreign and domestic. i've never seen such a great attitude and a willingness to please. More

Service They do a great job. People are very nice and helpful staff. Always do great job services my car. Alway tell me if anything needs to be done witho They do a great job. People are very nice and helpful staff. Always do great job services my car. Alway tell me if anything needs to be done without being pushy. More

New escape purchase I have bought more than few new cars over the years and have newer had a better experience than today with Jon and his team..I highly recommend this d I have bought more than few new cars over the years and have newer had a better experience than today with Jon and his team..I highly recommend this dealership if you are looking for a new vehicle. Thank you Jon and the Kunes team. More

Deb has the best customer service Since buying my Fusion in May 2017 I have been coming back for oil changes at Kunes country. Deb has always been able to fit me in at a time that work Since buying my Fusion in May 2017 I have been coming back for oil changes at Kunes country. Deb has always been able to fit me in at a time that works for me. Deb also went above and beyond to help get my fusion fixed after a steering wheel bolt recall. I highly recommend the servixe department at Kunes Country! More

Excellent service Since walking into Kunes ford I was dealt with the most professional salesman I could find. While trying to find me the perfect car and paying off my Since walking into Kunes ford I was dealt with the most professional salesman I could find. While trying to find me the perfect car and paying off my loan to ensure I had the lowest payment possible. I walked in with a car that needed to be replaced and walked out multiple times until I was able to find the fit for me and them. It wasnt just about putting me in a car and getting me out the door. It was about getting me the perfect car that matched what I wanted and making me happy. So thank you Nathan and thank you Kunes Count Ford for helping me be happy. More

Amazing customer service I was referred to Jon by a young woman who works there her name is Sadie. She connected me with Jon. I was searching for a safe affordable car for my I was referred to Jon by a young woman who works there her name is Sadie. She connected me with Jon. I was searching for a safe affordable car for my 17 year old daughter. We found a car on their website it was a Chevy Aveo. I spoke to him on a Tuesday morning. Tuesday night my daughter and picked up the car from the dealership to bring to our mechanic to look it over. We returned the car back to the dealership on Wednesday. Then we went back Thursday after I got off of work to buy the car. They had all paperwork ready for us it took 3 minutes to sign. I felt great because Jon knew my budget and gave me a price I could afford which was fair for me and the dealership. They made my daughter feel very special since it was her first car. She even got to ring a bell I the dealership and everyone clapped. Buying a car is usually stressful and frustrating this was the easiest purchase I have ever made. I am beyond words at the fantastic service Jon gave us! I would buy more cars in the future at this dealership to have that wonderful experience again! Thank you Jon! Beyond grateful! Lisa Allen More

Got me in right away. Had the parts in stock, so they got my car in right away. Didn't take long to get my car back.The people in the service department are great and frien Had the parts in stock, so they got my car in right away. Didn't take long to get my car back.The people in the service department are great and friendly. More

Manager Phill Lafata is dishonest and disrespectful I went to buy an F-150 and dealt with the manager, Phil. He first mislead me to think he was the GM, and he kept trying to switch me out of the truck I went to buy an F-150 and dealt with the manager, Phil. He first mislead me to think he was the GM, and he kept trying to switch me out of the truck I had come for to more expensive trucks that I didn't even like because the advertised truck he promised was there was NOT there. I've dealt with the Kunes Auto Group for years but I will never be back due to this experience. Then, when I was negotiating terms, he sneaked and "lost" the keys to my trade and even took off the licence plates without me knowing and we hadn't even reached an agreement yet. He would leave to go smoke or whatever he was doing for hours at a time. Phil was constantly playing on his phone and I even saw pictures of naked women on his screen in the middle of the showroom. He was rude and made me feel uncomfortable. I kept catching him lying about one thing or another about the deal. Phil does not represent the honesty, transparency and values that owner Greg Kunes claims his employees have. My entire family has bought from this auto group and we will never be back. Greg should fire this kid asap and hire some real talent. More