Kunes Ford of Antioch
Antioch, IL
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Quality Service in a Comfortable Setting The guys in service always give me the feeling that I'm getting a fair assessment of what needs to get repaired on my vehicle. They do their best to g The guys in service always give me the feeling that I'm getting a fair assessment of what needs to get repaired on my vehicle. They do their best to get me in and out as quickly as possible and always address my concerns. When it comes to sales I can count on Jon to not try any pressure sales tactics to get me in a vehicle. He let's us shop at outpace and is there to support us and help us find the vehicle that best suits our needs and budget. The four guys I've mentioned are the reason I continue to use Kunes Country Ford. Keep up the good work gentlemen and above all your friendly service. More
Oil change and tire rotation I was in and out in under an hour. Service members were amicable and friendly. They recommended a tire roationa and they washed my truck. I was in and out in under an hour. Service members were amicable and friendly. They recommended a tire roationa and they washed my truck. More
Service. Service was outstanding. Given loaner. Everything done as specified!!Very clean and comfortable waiting area in service area. Nice well lit showroom. Service was outstanding. Given loaner. Everything done as specified!!Very clean and comfortable waiting area in service area. Nice well lit showroom. Fresh popcorn and coffee!!!! More
Everything went as smoothly as possible. The service dept. was on time with my appt.. The service writer understood what I needed to be done, and kept me informed of the progress. They went The service dept. was on time with my appt.. The service writer understood what I needed to be done, and kept me informed of the progress. They went far beyond my expectation. More
service provided by staff the staff i dealt with went up and out of their way to help me purchase a truck from them, they even let me take the truck and drive it for a couple d the staff i dealt with went up and out of their way to help me purchase a truck from them, they even let me take the truck and drive it for a couple days to make sure it was what i wanted. they staff is super friendly also, entertaining with some friendly shenanigans. they provided hands down the best service iv ever received from a car dealer More
Outstanding customer service from Kunes Ford! I went in to purchase a used 2012 F-350 and was taken care of by Nathan Valentine and he was extremely professional and courteous. A huge thanks goes I went in to purchase a used 2012 F-350 and was taken care of by Nathan Valentine and he was extremely professional and courteous. A huge thanks goes out to Jerome Witt for his customer service. He was what made this deal work! I also talked with Jason Opahle on the phone and he was polite and very efficient with his end of the deal. I’d highly recommend this dealership for either a new or used vehicle purchase. I will in the future be buying my vehicles from Kunes! More
Came in for an oil change and to have repairs for a recall i I came to the dealership for an oil change and repair a recall item. The oil was changed but the recall was either ignored or not reported. I am not h I came to the dealership for an oil change and repair a recall item. The oil was changed but the recall was either ignored or not reported. I am not happy about this. More
Wonderful Service Jason Rice provided excellent service and helped me set my sights on a new 2018 Ford Fusion Hybrid Titanium vehicle. When I first arrived at Kunes Jason Rice provided excellent service and helped me set my sights on a new 2018 Ford Fusion Hybrid Titanium vehicle. When I first arrived at Kunes Country and he posed an important question—“When are you looking to purchase a new vehicle?”—I shrugged and offhandedly murmured, “Oh, you know. Soon. Probably.” Little did I know, I would return 24 hours later, ready and willing to purchase my new set of wheels. He guided me to a vehicle and provided some necessary information about hybrids before setting me off on a test drive. It was at that moment I was sold on the make and model. That was the easy part; the difficult process was about to begin. I tend to have a specific taste when it comes to vehicles and, admittedly, I’m often very picky. The color and features have to be just right. Yes, I’m one of THOSE customers. Oh, the abject horror. Jason was not dissuaded. Taking the printout of the vehicle I built on Ford.com, he set out on a hunt for the car of my dreams. He soon discovered two suitable vehicles housed in Indianapolis. They were out of state, but one could be mine—as long as all the pieces fell into place. My nerves began to dance, but Jason didn’t bat an eye. A few calls back and forth and something amazing happened—Kunes Country had my car. Jason helped set up my phone and offered a hand if I ever had questions down the road (what an awful, unintended pun on my part; apologies). I have drove my new car away Tuesday evening and still experience happiness each time I don’t hear the engine turn on (it’s also fun to freak out my friends with the car’s silence, but those are stories for another day). I actually love driving now. My 2011 Ford Focus SE (also from Kunes Country!) was nice, but I REALLY love this car. Thank you, Jason, and thank you Kunes Country. There’s a reason why my family continues to return to your dealership. You have a great team, and I can always find respect and warmth there. More
Oil change & tire rotation I was able to get in on the same day (much appreciated). Mike did a fine job of taking care of my oil change. A very good experience. I highly I was able to get in on the same day (much appreciated). Mike did a fine job of taking care of my oil change. A very good experience. I highly recommend. More
Class Act Thru the internet found a 2018 Focus on your lot was interested in Made an appointment to meet with Jamie at 4:00PM on 4/12/18 Discussed new car pri Thru the internet found a 2018 Focus on your lot was interested in Made an appointment to meet with Jamie at 4:00PM on 4/12/18 Discussed new car pricing, finance , rebates and my trade in 2013 Focus Jamie did his magic Done deal by 5:00 PM Met with Jesse to finalize the paperwork and drove home in a new Focus same evening Jamie: Really refreshing to be able to work with a professional that is a straight shooter. Very fair pricing on both the new car and the trade. Jamie presented the pricing and I said yes. Absolutely no need to go back and forth on the pricing, he was dead on Jesse: Was clear, informative and again a professional Looking for a vehicle? See Jamie Hendrickson at Kune's in Antioch I highly recommend both My wife will be needing a new vehicle within a year Guess who I'm going to see More