Kunes Ford of Antioch

Great service for our car buying experience My husband & I bought a 2018 Ford Fusion & were extremely satisfied with the exceptional service we received. Our salesman, Shawn Moore, went above & My husband & I bought a 2018 Ford Fusion & were extremely satisfied with the exceptional service we received. Our salesman, Shawn Moore, went above & beyond for us. More

Great Service Manager I am completely satisfied with the service I received. Mike and his crew made sure the problem was corrected. Debbie always makes the experience mor I am completely satisfied with the service I received. Mike and his crew made sure the problem was corrected. Debbie always makes the experience more pleasureful. They both make me feel like a valued customer. More

They gave me many options to choose from! I couldn't decide what I wanted. Bob was so patient and kind, and I went for several test drives. The dealership was excellent, and Bob put me in a I couldn't decide what I wanted. Bob was so patient and kind, and I went for several test drives. The dealership was excellent, and Bob put me in a brand new Ecosport! I now call myself Sporty Spice! It is much smaller than I was originally looking for, but I LOVE it! Thanks so much Bob, and Jesse in Finance! More

Kunes Jamie is professional and goes above and beyond the call of duty. He works hard to earn our business and doesn't stop until we have what we need. Jamie is professional and goes above and beyond the call of duty. He works hard to earn our business and doesn't stop until we have what we need. More

Over priced The price of the truck was based on how much money I wanted to spend and the value of my trade, not the true value of the truck. Shaggy was great and The price of the truck was based on how much money I wanted to spend and the value of my trade, not the true value of the truck. Shaggy was great and he did what he could do for me. More

Done well Went in for 3,000-5,000 oil change. Nice place, someone always checking on you, making sure your good. Like to talk to my Salesman Russell Coulter, d Went in for 3,000-5,000 oil change. Nice place, someone always checking on you, making sure your good. Like to talk to my Salesman Russell Coulter, down to earth. He always answers my calls or replies. What else do you need. More

Service was good and service people were helpful but sales people and management were not helpful and didn't seem to have customers in mind. and service people were helpful but sales people and management were not helpful and didn't seem to have customers in mind. More

EXCELLENT Full Service Our experiences have been universally great- always identify the problem and come up with a solution that WORKS. Went to bat for us with the warranty Our experiences have been universally great- always identify the problem and come up with a solution that WORKS. Went to bat for us with the warranty company, too. Highly recommended! More

ordered wrong vehicle twice , then delivered a repaired vehi i cant even get the dealership to get me the vehicle i paid $29200.00 PLUS for after 7 months and after they attempted to install proper parts vehic i cant even get the dealership to get me the vehicle i paid $29200.00 PLUS for after 7 months and after they attempted to install proper parts vehicle was delivered with scratched door jams and paint protector that was poorly applied with puddles and streaks of clear residue , the roof was touched up in at least 3 places and the buffing splatter on the right front of vehicle was not removed before paint seller / protectant was applied , the roof racks were installed , which i directly told john kunes to leave in box and box was discarded and the panels that were to be replaced do to dealership paperwork mess up , i was told that were molded in the same color as the vehicle were painted blue and were black and not as described , the lying to this deal to go through has been discusting at the least , if you dont know something , spend the time to find out so as not to continue the misrepresentation of sale items when you dont know for sure what you are talking abaout , and it may be a good idea to have less than 10 people involved next time as communications between dealer reps is not exactly getting through to others involved More

service review Extremely pleasant and prompt employees at Kunes service department. Attentive, patient, and insightful. Actually enjoy the maintenance appointments b Extremely pleasant and prompt employees at Kunes service department. Attentive, patient, and insightful. Actually enjoy the maintenance appointments because of the staff in back working on my truck and any questions I might have. By far best customer service I deal with on a daily basis! Hats offs More