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Kunes Ford Lincoln of Sterling
Sterling, IL
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Great customer service. ! I have been looking for a car for over a month . I could not decide what type of vehicle I wanted . When i came in to the dealership to check it out S I have been looking for a car for over a month . I could not decide what type of vehicle I wanted . When i came in to the dealership to check it out Sedrick was the one helping us and he was the nicest person . Super understanding and friendly. I will go back to do business any day with them. I already told few of my friends to come see Sedrick and Kunes . Mike and Jeff where helping with my purchase process as well, and they where very professional , friendly and pleasant to do business with. Great dealership . More
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Nice place to do business Chris was very helpful in understanding what type of car I was interested in getting. Everyone at Kunes Country was very helpful I would recommend th Chris was very helpful in understanding what type of car I was interested in getting. Everyone at Kunes Country was very helpful I would recommend this dealership to everyone More
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Always have excellent customer service! Have bought many vehicles through the years from Chris Lansford...He has always gone the extra mile to give us the best deal and ensures that we leave Have bought many vehicles through the years from Chris Lansford...He has always gone the extra mile to give us the best deal and ensures that we leave happy. He has always been attentive and explains all aspects of the vehicle. More
Friendly and professional staff I have never purchased a car through a dealer before and was a bit apprehensive before my visit on Saturday. I was pleasantly surprised at how smooth I have never purchased a car through a dealer before and was a bit apprehensive before my visit on Saturday. I was pleasantly surprised at how smooth the experience was! The staff at Kunes Country Ford Lincoln were friendly, knowledgeable and accommodating. At no point did I feel uncomfortable or pressured into anything. I ended up purchasing the car I test drove and feel like I received a quality vehicle for a good price. More
Service department. Get a lot of my work done here on my truck and my oil changes. Very nice and polite service department employees. Have always done me a good job. They Get a lot of my work done here on my truck and my oil changes. Very nice and polite service department employees. Have always done me a good job. They also have good coupons they send you in the mail. More
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Great people to deal with ! I have dealt with this dealership for 2 trucks and 1 car for my wife - I would recommend them to anyone looking for a car or truck I have dealt with this dealership for 2 trucks and 1 car for my wife - I would recommend them to anyone looking for a car or truck More
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Nailed it! I was very hesitant to go to the dealership alone combined with the anxiety of having less than perfect credit. I sat in my car in the parking lot fo I was very hesitant to go to the dealership alone combined with the anxiety of having less than perfect credit. I sat in my car in the parking lot for maybe 10 minutes contemplating leaving. Chris came out and he was extremely understanding of my anxiety and made the situation way less stressful. He was extremely kind and went well out of his way to accommodate me. Not only did he find me the exact car I was looking for, he and the staff at Kunes got me in it for a reasonable payment despite having less than perfect credit. Not only do I now have a reliable, practical vehicle now for me and my family-I feel like I even made a friend! Hats off to Chris, the finance team and the management team at Kunes! You guys are top notch and I don't think I'll ever buy a car from anybody else. :) More
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Great dealership! I have been a Ford customer for a long time. Chris Lansford has now sold me 3 cars over quite a few years. I have had good dealings with Chris and the I have been a Ford customer for a long time. Chris Lansford has now sold me 3 cars over quite a few years. I have had good dealings with Chris and the management as well as service through the years. I am the proud owner of this 2018 Fiesta! I love it! More
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Fantastic! Over the years we have developed a relationship with Chris. He knows what we like and what we need in a vehicle. Always seems to be able to "make it Over the years we have developed a relationship with Chris. He knows what we like and what we need in a vehicle. Always seems to be able to "make it happen". More
What a joke. Sold us a vehicle with bad brakes. Took it in 2 times, brakes were fine. 3rd time we WATCHED as the mechanic "checked" our brakes by shining a flashli Sold us a vehicle with bad brakes. Took it in 2 times, brakes were fine. 3rd time we WATCHED as the mechanic "checked" our brakes by shining a flashlight around the wheel and sitting on his phone for 20 minutes. No wonder our loud, squealing brakes were "fine" the last 2 times. Then we were quoted for a seat belt. Told we. red a pretentioner too (we dont, just the belt) we were quoted around 260 of belt, tensioner and labor. Coming back now knowing I don't need the tensioner I was quoted between 280-310. Something seems fishy. And don't get me started about the poor lady waiting with us that had ONE tire taken off, mechanic realized they had the wrong size and put the tire right back on in the RECORD time of 45 minutes. Didnt know they could change a tire SO FAST. This place is an actual joke. We will NEVER buy a vehicle from them so long as we live. More