Kunes Chrysler Dodge Jeep Ram of Woodstock

Need a zero star option for these guys. Horrendous dealership. Agreed upon sales price was not honored at time of vehicle delivery. Phil Lafata approved in advance an out the door price of $34,000 plu dealership. Agreed upon sales price was not honored at time of vehicle delivery. Phil Lafata approved in advance an out the door price of $34,000 plus my trade-in. Lets me drive 750 miles to pick up the vehicle and charges me $1250 more. I should have walked away nevertheless. I gave Tracy Peterson (sales person) and Phil Lafata (sales manager) 4 weeks to rectify the issue. Zero response from either one. Kunes Country - never again. Buyer beware. Mafioso-style crooks. More

Should give zero stars made an appt.to view a car i had seen a week or so b4 its an hr. And a half drive there and i brought my wife and son so they can drive our vehicle home so i can bring the durango ho seen a week or so b4 its an hr. And a half drive there and i brought my wife and son so they can drive our vehicle home so i can bring the durango home.i get there someone else is test driving the vehicle then checking things out and decides to buy it now i know i didnt pit a deposit down but it was pretty obvious i was coming to buy it.still i made an appt.they should have gave the man a test drive and said the car is pending a sale from a previous buyer.i would have come and even though i was certain in my mind to buy it if i didnt they could have called the guy and said the sale fell through and sold it to him.nothing like sitting there while someone else is buying the car you came to buy.then the salesman was too cowardly"gabriel" to come out and tell me to my face.he calls me from inside the building sorry sir the car just sold! Awful business practices---awful customer service---- awful car dealership----buyer beware!!!! Look at more negative reviews on here if you dont believe me. AWFUL!!AWFUL!!AWWWWWFUUUUUUULLLL!!!! More

Me and my fiancé wenT here on Saturday September 12 Me and my fiancé wen T here on Saturday September 12 sales man Terry Helped us.He knew we had ok credit not best.But he got us in a great car he go Me and my fiancé wen T here on Saturday September 12 sales man Terry Helped us.He knew we had ok credit not best.But he got us in a great car he got us in a Dodge Journey.I will go back again friendly and when no one else could help us Terry and the whole team got it done. These guys our awesome.if your looking for a great place to buy a car go here ask for Terry. More

I wish I could give them a 0 star. I have been trying for almost 3 weeks to purchase a vehicle. Sarah tells me the true car price is accurate. With the qoute they gave they gave me an offer on my car for almost 3 weeks to purchase a vehicle. Sarah tells me the true car price is accurate. With the qoute they gave they gave me an offer on my car. I asked for $500 more for my car. So I say I want to purchase and go online and get pre-approved. Said they would work with management then no response. Manager Sean emailed me a different price and I said this is the price I am getting on true car. No response. Next sales person contacts me and tells me the true car price is not accurate and they can not offer it at that price. True car says the price is correct and the dealership entered it. True car also sent me another $1000 of rebate for the vehicle on top of the true car quote. I just want to purchase the vehicle for the price I was given as a no haggle price and the additional rebate I was given. Can not get dealer to honor there own pricing. Also emailed corporate office with no response from them. More

Responded to an email from Kunes Woodstock about trading in my lease. Set an appointment and received a text that I would be taken care of by Dan. Arrived at the dealership(which is under construction a in my lease. Set an appointment and received a text that I would be taken care of by Dan. Arrived at the dealership(which is under construction and looks like a bomb went off) and took a look at their inventory. Absolutely no rhyme or reason as to organize makes and models. Vehicles were all dirty. Walked into sketchy entrance for sales. Greeted by a woman who asked my name and said she would page Dan. Sat at a table for 35 minutes waiting for “Dan”. The sales department looked more like pre-school rather than a sales office. After seeing the inventory, the sales office and operation of the sales team I walked out without any interaction with “Dan”! Typical shady car dealership experience. Do your research and check reviews before you waste your time! More