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Kunes Chrysler Dodge Jeep Ram of Woodstock
Woodstock, IL
851 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 851 reviews
September 25, 2020
We purchased a Ford F-150 King Ranch truck on Thursday 9/17. During test drive and ride home (40 miles away) we had no issues. Next morning we leave for Wisconsin for the weekend and the brakes are squeal 9/17. During test drive and ride home (40 miles away) we had no issues. Next morning we leave for Wisconsin for the weekend and the brakes are squealing, the check engine light goes on, and there is a weird noise underneath. Called Nick the sales guy right away to tell him. He says bring in Monday. We drive the 40 miles back on Monday for them to tell us they don’t have a loaner car available until Wednesday so come back then. We borrow a car swim family member and drop the car off on Tuesday morning. Tuesday night the service guy calls and says they have diagnosed all the issues and sent to sales for approval. We called Wednesday- still waiting. We called today Thursday - swill waiting. We purchased an expensive truck with warranty that we haven’t been able to drive and wasted a half of tank of gas going there and back twice! Our first time buying at this dealership and defiantly our last. At this point I will just take my old car back and the $500 down payment I made! More
by xcwhitford
Employees Worked With
Nick in sales , Joey Torchia
September 13, 2020
Me and my fiancé wenT here on Saturday September 12 Me and my fiancé wen T here on Saturday September 12 sales man Terry Helped us.He knew we had ok credit not best.But he got us in a great car he go Me and my fiancé wen T here on Saturday September 12 sales man Terry Helped us.He knew we had ok credit not best.But he got us in a great car he got us in a Dodge Journey.I will go back again friendly and when no one else could help us Terry and the whole team got it done. These guys our awesome.if your looking for a great place to buy a car go here ask for Terry. More
by richardclark2019
Employees Worked With
Tim Benoy, John Shaw, Megan Tislau
September 04, 2020
I wish I could give them a 0 star. I have been trying for almost 3 weeks to purchase a vehicle. Sarah tells me the true car price is accurate. With the qoute they gave they gave me an offer on my car for almost 3 weeks to purchase a vehicle. Sarah tells me the true car price is accurate. With the qoute they gave they gave me an offer on my car. I asked for $500 more for my car. So I say I want to purchase and go online and get pre-approved. Said they would work with management then no response. Manager Sean emailed me a different price and I said this is the price I am getting on true car. No response. Next sales person contacts me and tells me the true car price is not accurate and they can not offer it at that price. True car says the price is correct and the dealership entered it. True car also sent me another $1000 of rebate for the vehicle on top of the true car quote. I just want to purchase the vehicle for the price I was given as a no haggle price and the additional rebate I was given. Can not get dealer to honor there own pricing. Also emailed corporate office with no response from them. More
by nhud2000
Employees Worked With
Sean Corrigan, Daytona Chandler
August 27, 2020
Responded to an email from Kunes Woodstock about trading in my lease. Set an appointment and received a text that I would be taken care of by Dan. Arrived at the dealership(which is under construction a in my lease. Set an appointment and received a text that I would be taken care of by Dan. Arrived at the dealership(which is under construction and looks like a bomb went off) and took a look at their inventory. Absolutely no rhyme or reason as to organize makes and models. Vehicles were all dirty. Walked into sketchy entrance for sales. Greeted by a woman who asked my name and said she would page Dan. Sat at a table for 35 minutes waiting for “Dan”. The sales department looked more like pre-school rather than a sales office. After seeing the inventory, the sales office and operation of the sales team I walked out without any interaction with “Dan”! Typical shady car dealership experience. Do your research and check reviews before you waste your time! More
by Jason
Employees Worked With
No one
August 18, 2020
Awesome dealer had a really rough patch because I was having problems with my truck and didn't think the dealer was going to help, but Phil who is management at kunes met up with me to resolve all my iss having problems with my truck and didn't think the dealer was going to help, but Phil who is management at kunes met up with me to resolve all my issues and I really appreciate that he went out his way to help More
by Salcedoa
Employees Worked With
matt and Eddie , Phil Lafata
July 16, 2020
Worked very well with me after my divorce. This is the right place to come when you are in not the best credit situations. Will recommend to others in similar situations. right place to come when you are in not the best credit situations. Will recommend to others in similar situations. More
by Jacob.combs7th
Employees Worked With
Sean Corrigan, Nathaniel Campos
July 08, 2020
Awesome customer service! They got right back to me as soon as possible. Helped me with my requests. Answered my questions and helped me with my concerns. soon as possible. Helped me with my requests. Answered my questions and helped me with my concerns. More
by Dturner57
Employees Worked With
Nathan, and Phil., Phil Lafata, Nathaniel Campos
July 02, 2020
Great people who care about customers. Nathanal was polite and very knowledgeable and respectful. All the staff i dealt with were awesome.I would recommend anyone to buy car or truck from here. !!!!!!! polite and very knowledgeable and respectful. All the staff i dealt with were awesome.I would recommend anyone to buy car or truck from here. !!!!!!!! More
by Randy
Employees Worked With
Sean Corrigan, Michael Mancano, Megan Tislau, Nathaniel Campos
June 27, 2020
It started bad to begin with. I made an appt with someone that I felt I built a rapport with for the next day. He indicated he would be there, yet it was his day off and I was "passed" to a sales associate. that I felt I built a rapport with for the next day. He indicated he would be there, yet it was his day off and I was "passed" to a sales associate. I knew what options I wanted but was unsure between a Ram 1500 and 2500 Laramie Longhorn. They kept trying to push a 1 year old NEW vehicle (2019). Even though I knew what I wanted, we spent hours there, constantly waiting. There were several other customers there complaining about how long things were taking. And the deals were not so great. They wanted invoice for a $80k 2019 vehicle in July 2020! More
by david
Employees Worked With
Phil Lafata
June 22, 2020
I wish I could give negative stars worst experience ever be aware!!!!! Service is also awful take the ride to crystal lake Chrysler Dodge Ram be aware!!!!! Service is also awful take the ride to crystal lake Chrysler Dodge Ram More
by nickarena01
Employees Worked With
Kirk , Gino Mangicavallo, John Shaw, Phil Lafata
