Kunes Chrysler Dodge Jeep Ram of Sycamore

went in to buy a new truck and when we started talking numbers i told them what the truck was on there website. They seemed shocked even though they new the truck and price i was coming in to buy. We were numbers i told them what the truck was on there website. They seemed shocked even though they new the truck and price i was coming in to buy. We were texting all day and in those text i told them the stock # and price of the truck even told me that i needed to see this sweet vehicle. If they were an honest dealership they would have honored the price on their website. Yes they might have lost a little money but they would have made it back and then some. They would have made good money on my trade in i would have brought the truck into there service department for service. I would have also bought some aftermarket parts from them but the biggest thing i would have been great advertisement for the dealership. With me being local i would have driven the truck around telling everyone where i bought the truck and sending potential customers their way. Now i will be telling everyone i can to avoid this dealership and find one that is honest even if you have to drive a little ways it would be better than dealing with a dishonest company. After ready other reviews i am not the only one this has happened to. I have bought a lot of vehicles in the past from good dealerships to bad and they all honored the price on their website, This has to be the worst experience i have ever had from a car dealer More

You are holding money that is owed to me from tires that were sent back to Good Year. Why does it take so long to send it to me. The service department has been good to me by answering my questions. were sent back to Good Year. Why does it take so long to send it to me. The service department has been good to me by answering my questions. More

Chase was the best! Highly recommend him to customers! He was very nice and patient ! Highly recommend him to customers! He was very nice and patient ! More

We have nothing but great things to say about Kunes CDJR Of Sycamore, IL. We have purchased 2 vehicles from them since May. Our Salesman Ed Bucaro was amazing!! I highly recommend him!!! All staff are/wer Of Sycamore, IL. We have purchased 2 vehicles from them since May. Our Salesman Ed Bucaro was amazing!! I highly recommend him!!! All staff are/were accommodating to our needs!!! Your NEXT purchase should be done through Kunes CDJR of Sycamore and tell them The Bolins sent you!!!! More

****ZERO STARS IF I COULD**** On 09-26-22 around 6 pm, I headed to the dealership after repeatedly getting text messages and phone calls from the dealership regarding a vehicle. I know I didn't have to go b headed to the dealership after repeatedly getting text messages and phone calls from the dealership regarding a vehicle. I know I didn't have to go but figured why not. I got there a couple of minutes after 6 and was greeted by Aaron. After talking with Aaron and explaining what I was wanting to spend, and what my idea of payment would be, the vehicle that I was interested in was finally pulled up, we took it for a drive. Upon returning to the dealership, Aaron says to me "so you know that vehicle is like $84,000, right?" First of all, I was taken aback by the comment, almost as if he was insinuating that I could not afford it. Secondly, Aaron knowing that was the price of the vehicle, and what I told him I'd like my payment to be around, should've told me that price upfront, to begin with. Mind you, online the price said $49,585. I said, "I'm sorry but not the price is not that." Aaron replies, uhhh yeah it is." I say I can pull it up and show you to which Aaron replies, yeah ok, go ahead and show me then. I proceeded to show Aaron the listing on their website to which he says, oh yeah that's wrong, someone needs to change that, and there's nothing we can do for you, we can't just throw 20 grand away for you. I told Aaron that I took off of work to come in due to the great reviews I've heard, and now It is probably 7:30 pm at this point just be told sorry, nothing we can do for you. I then asked Aaron for the keys to my vehicle so I could leave. He then asked if I wanted to speak to a manager, to which I said yes. After going back and forth with the general manager and being told a bunch of promises that he'd take care of, I was ready to just go home. I was told that after running my credit app last night (09-26), the general manager would be in contact with me this morning (09-27) to go over everything since he'd be able to talk to the banks. It was near 9 pm when I was finally given my keys back to my vehicle for me to leave. Not one person from Kunes CDJR reached out to me today. I reached out to Aaron in which he replied he was able to text, after I replied to him again, nothing but crickets. I find it absurd that I spent nearly more than 3 hours essentially trapped in a dealership because no one would listen that I just wanted to leave, but they hide your keys like a pot of gold. I really hope they treat other customers better, and not just waste people's time for no reason, and then completely ignore you because they didn't make a sale that night. I even told them that I am more than willing on finding something else I like at their dealership and that I would come back, but again not a single employee reached back out to me today like they "promised" they would. First impressions go a long way, and this one was not good. I would suggest you spend your valuable time and money elsewhere. It may not be all Kunes dealerships, but this one, in particular, does not seem to value that in the folks that walk through their doors. Also as of today, (09-27) at 9:40 PM over 24 hours later, and they still have yet to fix their "mistake" of the pricing online. I hope someone else doesn't waste their time thinking that is the price just to be told, sorry can't help you! BUYERS BEWARE More

I am very pleased and satisfied with my car repair . I really appreciate them they was enough to let me drive a loaner car. I highly recommend Chrysler Kunes. Thank you so much for your service I really appreciate them they was enough to let me drive a loaner car. I highly recommend Chrysler Kunes. Thank you so much for your service More

This dealership is not to be trusted with your money. They will try to cheat you out of $2000 with their "No Fear" lifetime warranty among other things and will say and do anything to make you buy the ca They will try to cheat you out of $2000 with their "No Fear" lifetime warranty among other things and will say and do anything to make you buy the car that same day. I feel like I was lied to at every step of the car buying process at this dealership, and preyed upon (money-wise) for being a young woman. Your money and time is better suited elsewhere. Dishonest business practices. More

Tony in the service department was very professional and courteous. I needed a new cooling so it was an expensive repair, but Tony explained it well. courteous. I needed a new cooling so it was an expensive repair, but Tony explained it well. More

Went to purchase a new Jeep Gladiator and finally worked out a deal. I went to Toyota who advertised a truck that was to be delivered and ALREADY SOLD!! Pushed me back to the gladiator for another look. Wor out a deal. I went to Toyota who advertised a truck that was to be delivered and ALREADY SOLD!! Pushed me back to the gladiator for another look. Works just fine and we are loving it. Now to save for all those modifications you can do to it. Oh did I mention the warranty Kunes offers if you buy from them? Look into it, only catch is, all service has to be done by then, not another place or by you. I’m good with that arrangement, since this Sycamore Jeep has a great service department. More

Good buying process once we got the vehicle in, after talking to two managers the day of, when we showed up the night of our appointment the vehicle was not transferred from Woodstock to sycamore, nobody talking to two managers the day of, when we showed up the night of our appointment the vehicle was not transferred from Woodstock to sycamore, nobody told us our deal until we got halfway through financing we had no idea what our financing was, what our out the door costs were, etc. We are more than 2 weeks out of purchase currently and still don’t have a second key (that we were promised) and I am PISSED. if I get told that we are patiently waiting for the key one more time I am going to flip out. This is absolutely uncalled for and totally unacceptable. This whole car buying process has been tainted by the fact that you can’t seem to get a second key which isn’t that hard and doesn’t take 2+ weeks. This is not acceptable and I’m to the point where I am totally PISSED OFF. If this doesn’t get solved immediately I am going to go out of my way to make sure nobody gets a vehicle here. My dad bought a brand new vehicle the same day I bought this one and STILL doesn’t have his second key. (And I was told I’d get a referral check and have not received it yet, this is another thing I am NOT HAPPY ABOUT) This dealership is a joke and completely unorganized and we are EXTREMELY unhappy with the after purchase handling we have received so far, both me and my father. As a local businessman, you have very little time to remedy this situation before I do everything in my Power to trash this dealerships name in our town. I am extremely unhappy with my customer service and if anyone reads this review I hope they take it seriously because this is the worst post purchase experience I have EVER had with a dealer and our family has easily bought a dozen non-commercial vehicles, dozens of pieces of equipment, and 20 plus commercial vehicles. This dealership is a joke and totally unorganized and unprofessional the second you sign the papers. NOT HAPPY AT ALL, the only thing you got right was the value on my trade ins. More