Kunes Chrysler Dodge Jeep Ram of Belvidere
Belvidere, IL
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Service is great! Paul was prompt and explained things well. The only reason for four star is the availability of new jeeps. Although that might not be Kunes faul Paul was prompt and explained things well. The only reason for four star is the availability of new jeeps. Although that might not be Kunes fault, sales could be more communicative about their search. More
Was in for warranty work on the engine. While the original timeline was off by a couple days the work was completed and I was off on my weekend trip only a couple hours late leaving. Paul a While the original timeline was off by a couple days the work was completed and I was off on my weekend trip only a couple hours late leaving. Paul at kunes did a decent job of stayin in contact with me. More
Leaser or buyer beware. Did a lease here about 4 months ago. Come to find out they never paid off the old lease. By the time I was aware of this my credit plummeted over 100 Did a lease here about 4 months ago. Come to find out they never paid off the old lease. By the time I was aware of this my credit plummeted over 100 points. They don’t call you back. Sales managers and sales team act as if they know nothing. Finance ignores calls and will not return calls. Just an all around typical lying group that just want to sell a car and have no concern for the customer beyond that. What a bunch of cut throat has been sales people. These people who sell here actually get angry if you haggle with them. I’d never do business with a Kunes dealership again and I would strongly advise the buying public to avoid these people at all cost. More
Friendly staff. The time to complete the deal was a little long. The detailing of the vehicle was not good. Follow up communication concerning my used vehicle purcha The time to complete the deal was a little long. The detailing of the vehicle was not good. Follow up communication concerning my used vehicle purchase was slow. Overall the experience was average. More
Jamison was great at the service desk. Only thing, I just wish an oil change would be quicker especially with an appointment. The waiting area never has enough seating for all the people u Only thing, I just wish an oil change would be quicker especially with an appointment. The waiting area never has enough seating for all the people usually waiting. More
I like to buy vehicles and this by far was the best experience from start to finish. I worked with Johnny who was very knowledgeable and professional. I also worked with Josh who went the extra mile experience from start to finish. I worked with Johnny who was very knowledgeable and professional. I also worked with Josh who went the extra mile to put the final touches on the deal. I highly recommend this dealership!!! More