Kunes Chrysler Dodge Jeep Ram of Belvidere

I had an issue with the radio in the vehicle. I had brought it in and the technician knew exactly what the issue was. He had it diagnosed in no time.The service writer made the process seamless a I had brought it in and the technician knew exactly what the issue was. He had it diagnosed in no time.The service writer made the process seamless and had the vehicle back in my possession while we waited for the radio to arrive. I then brought it back in for the radio replacement and everything is working great! Great example of how a vehicle repair shop should operate. More

Very disappointed that this dealership did not do anything to fix a ABS warning light even after I complained it affected handling - and took it back twice - the second time they sat my car outside a anything to fix a ABS warning light even after I complained it affected handling - and took it back twice - the second time they sat my car outside and did nothing - they said cause it’s intermittent indication they would not change the sensor- several times on a recent long cross country road trip it goes out while on the highway, once forcing us to loose control and drive off the road - while I have only previously held their service in high regard when Wold dealership - Kunes now the new owner chose not go do anything but charged me dx fee anyway - fixing nothing and suggest I keep driving it has had a very deleterious effect on the safety driving my family around - so I cannot recommend Kunes as it’s no longer the stellar Wolf dealership that cares about their customers. More

I have always had a professional experience at Kunes. My Advisor Jamison is someone I trust. He keeps me well informed & makes sure my Jeep GC L gets taken care of. My Advisor Jamison is someone I trust. He keeps me well informed & makes sure my Jeep GC L gets taken care of. More

Great Dealership would recommend taking your car to them if you are in the Rockford area. if you are in the Rockford area. More

They were very efficient, & did a good job . They kept me well informed how the job was going! They kept me well informed how the job was going! More

Take the time to make sure I have receivied the attention and service i need fair and easy to work with - I'm very pleased and service i need fair and easy to work with - I'm very pleased More

Good experience, they took care of the vehicle very well and explained everything in detail. and explained everything in detail. More

Process was seamless, and Luigi was great to work with. Price was fair and no pressure to buy the extras. Price was fair and no pressure to buy the extras. More

Salesman Jose was both helpful and always polite. Pleasant experience doing business with him. Remembered details of conversation of prior Ram purchase from two years before. Impressive !! The used Pleasant experience doing business with him. Remembered details of conversation of prior Ram purchase from two years before. Impressive !! The used 2014 Dodge Ram was a smooth ride for the 2 years and I’m looking forward to an even better experience in this Ram Laramie. J.Simmons P.S. However the general manager, I was remiss on writing down his name. I called on Monday Dec 11th at 10:31 am I requested to speak with the manager Scott, as I had received an email asking if I needed any help. General manager took the call stating Scott was in a meeting, sounded like a lie. He was condescending, unhelpful and I found him to be untruthful by his tone and manner of speaking. Unfortunately some people can’t be kind no matter what their career position may be. Happy holidays regardless, Simmons More

I always take my 2021 Jeep Grand Cherokee to my Kunes dealer. They take great care of my car and me. I never have a problem getting in for service, & my issues are always taken care of. Employees are su dealer. They take great care of my car and me. I never have a problem getting in for service, & my issues are always taken care of. Employees are super nice, too! More