Kunes Chrysler Dodge Jeep Ram of Belvidere
Belvidere, IL
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Buyers Beware! Check out there BBB rating before considering buying a vehicle from them. I special ordered a 21 Jeep in July. They took my trade and deposit. Advised me they would order the car and considering buying a vehicle from them. I special ordered a 21 Jeep in July. They took my trade and deposit. Advised me they would order the car and it would take 8 weeks. Ordered me the wrong vehicle. Which I advised them the order was incorrect. They gave me the runaround and finally admitted the could not order the car I ordered but would look around and see they could find one. I decided to look at other dealerships and got a price on 2022. I gave Kunes the opportunity to match there price they could not.They could not after several months of having no car and holding my money I asked for my money back and decided to go elsewhere. I could no longer get a 2021 so I ordered 2022 from another dealership for much less.They sent a check for my trade but it did not include the $1000 deposit. I notified them and said they would check into it. No response so I followed up. They advised since I order from someone else even though they could not get the car I ordered that the $1000 they were holding was contingent on buying a car from them.. No where did it state if that they could not deliver the car that I ordered they would keep $1000. If there was an option on negative ratings i would of chosen it. Bad business practice. More
Carlos Villarreal made the purchase of my Cherokee the smoothest and nicest experience I have had in a very long time. Very professional job! Thank you smoothest and nicest experience I have had in a very long time. Very professional job! Thank you More
Very Respectful and Helpful Experience!! My Sales Professional, Carlo Villarreal Made The Car Buying Experience Easy and Quick!! Added his own personal touch which brings a close connection to the ex Professional, Carlo Villarreal Made The Car Buying Experience Easy and Quick!! Added his own personal touch which brings a close connection to the experience. More
Carlos is an amazing salesman. I would not buy from anyone else. The whole staff is amazing and they know how to take care of their customers. anyone else. The whole staff is amazing and they know how to take care of their customers. More
What a wonderful experience purchasing a new car from Kunes in Belvidere. Carlos was so efficient, knowledgeable and professional. I have never bought a car where the sale went so quickly and smoothly as Kunes in Belvidere. Carlos was so efficient, knowledgeable and professional. I have never bought a car where the sale went so quickly and smoothly as it did today. Everyone is so friendly and caring. Thank you Carlos Villarreal, you are the best salesman I have ever worked with. More
I had taken my Chrysler 300 limited to have an oil I had taken my Chrysler 300 limited to have an oil change, negligent to broken seal on the Oil filter, took it to Kunes in Belvidere, and they totall I had taken my Chrysler 300 limited to have an oil change, negligent to broken seal on the Oil filter, took it to Kunes in Belvidere, and they totally went 100% to fix, clean etc the entire car. From now on, KUNES has All Of Our Business. I wish to acknowledge the Wonderful person that made this all happen, her name is TINA, you are so Very Lucky To have her Represent What Customer Service is all about. On a scale of 1-100. She is by far 100. Keith Dashner. Belvidere, Ill. More