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Kunes Chrysler Dodge Jeep Ram of Belvidere

Belvidere, IL

4.6
283 Reviews

1615 N. State Street

Belvidere, IL

61008

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Showing 283 reviews

March 06, 2022

I initially contacted this dealership on 2/25/22 on a vehicle that was listed for an x amount. After dealing with a salesman who lowballed me severely I was contacted by the GM, Stephany Whitted on 2/28/ More

by Oscar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephany Whitted & Shane Gillenwater
Jul 13, 2022 -

Kunes Chrysler Dodge Jeep Ram of Belvidere responded

We are disappointed to hear that you did not have a more positive experience with us at Kunes CDJR of Belvidere. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 04, 2022

My wife and I bought a 2022 Grand Cherokee from Kunes in Belvidere. Right from the start Brian Androwich was very helpful and understanding in what we were looking for. At no time during our visit did we More

by Brett318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Androwich, Shane Gillenwater
Jul 13, 2022 -

Kunes Chrysler Dodge Jeep Ram of Belvidere responded

Hi Brett, thank you so much for your positive comments about Brian and Kunes CDJR of Belvidere! We hope to be of service to you again in the future. Best wishes.

March 01, 2022

We had a wonderful experience at Kunes when purchasing our new Jeep. Brian and the team at Kunes where knowledgeable, friendly and listened to our needs More

by Dandb408
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 13, 2022 -

Kunes Chrysler Dodge Jeep Ram of Belvidere responded

Thank you so much for your positive comments about Kunes CDJR of Belvidere! We do hope we can be of assistance in the future. Take care!

February 25, 2022

They got me In And out in no time Tina was very up to date very nice person More

by jerryj4953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina
Jul 13, 2022 -

Kunes Chrysler Dodge Jeep Ram of Belvidere responded

Hi Jerry, we are so happy to read such a great review about Kunes CDJR of Belvidere! We look forward to your next visit! Take care!

February 21, 2022

I've been buying new vehicles for 20+ years and this is BY FAR the best and easiest experience I've ever had. The conversation started with Steve (sales) over email and eventually included Shane (manager) More

by shareef777@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Preissler, Shane Gillenwater
February 14, 2022

About 7 months ago, I purchased a set of tires from Kunes. Two things created problems for me. First, when I got home and looked at my credit card statement, I noticed I was charged over $30 more than More

by exsermonator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Weter
Feb 14, 2022 -

exsermonator responded

About 7 months ago, I purchased a set of tires from Kunes. Two things created problems for me. First, when I got home and looked at my credit card statement, I noticed I was charged over $30 more than what my bill was. I contacted the dealership, and they said that there was a new policy that credit card purchases would be charge a 3% service fee. This was a new policy, and it was never stated to me. Secondly, I had priced out tired at three places, and the prices were about the same. With the tires I would get free balancing and rotation for the life of the tire. I went with Kunes because I thought it would make things more simple. When I went to get my free balance and rotation I was informed that the purchase did NOT include free balancing. In the past 30 years, I have NEVER purchased tires without free balance and rotation. I have had no problem with the people at the dealership. I have a BIG problem with the false, and misleading information that I receive. I have made my last visit to Kunes' service!

February 05, 2022

Overall I liked the experience of purchasing a new pacifica hybrid. There was no pressure to buy any unwanted warranty or other protection packages. The only issue I had was that no one in the dealers More

by Shan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Jose
January 29, 2022

Everyone is so friendly and helpful. Our experience buying our new Jeep was the smoothest car purchase ever. And our first trip to get the oil changed was also a pleasant experience. More

by Perk4by4
Recommend Dealer
Yes
Employees Worked With
Colson
January 17, 2022

They actually seem concerned about any problems that I had and called to check up More

by Jwolfe22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lost the card. Was the lady in service
December 30, 2021

Exelent and fast service good explained the problem with my car was fixed that day good dial More

by Sa8651
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leroy Blackburn
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