Kunes Chrysler Dodge Jeep Ram of Belvidere
Belvidere, IL
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This dealership is great for handling problems! They took care of us and did a great job. It took a little longer then expected to get the parts needed but it was worth it. Grest job Kunes! They took care of us and did a great job. It took a little longer then expected to get the parts needed but it was worth it. Grest job Kunes! More
Joe in the service department was wonderful and professional to work with. Our jeep was under an extended warranty. Joe communicated with the warranty company and made sure that all the repairs t professional to work with. Our jeep was under an extended warranty. Joe communicated with the warranty company and made sure that all the repairs that were needed were covered. I would highly recommend working with Joe in their service department. Excellent customer service! Kunes dealership in Belvidere is lucky to have him. More
Great group to work with. I realize that not everything goes well & that's were I experienced truly great service with great communication. I realize that not everything goes well & that's were I experienced truly great service with great communication. More
They put off the check engine light 3 times until it was out of warranty. They when I instead they do something about it inseades of calling me to let me know what was wrong with it and how long it would be out of warranty. They when I instead they do something about it inseades of calling me to let me know what was wrong with it and how long it would be the tore it a part and it sat for A week in a haft waiting for approval. So I was with out transportation almost the hole time until 3 days before it was done. And it wasn’t the first time they did it. But it will be the last. More
I initially contacted this dealership on 2/25/22 on a vehicle that was listed for an x amount. After dealing with a salesman who lowballed me severely I was contacted by the GM, Stephany Whitted on 2/28/ vehicle that was listed for an x amount. After dealing with a salesman who lowballed me severely I was contacted by the GM, Stephany Whitted on 2/28/22. She followed up to see if there’s any help she could provide to earn my business. I explained to her respectfully but did not receive any reply back from her directly. Early morning of 2/28/22 I was contacted by Shane Gillenwater and he stated that Stephany reached out to him and that they were not trying to play any games. He asked “ What are the numbers that would make you are a buyer on our truck?”. My last communication received from this dealership was on 3/1/22 @ 8:39am and i was asked “Where are you coming up with that number?”. I immediately sent him screenshots of 2 vehicles that were being sold on this same website for several thousands more than what I was asking for on a trade in. One of those vehicles had more miles than mines and the other has 200 miles less than mines but wasn’t loaded with as many things as the vehicle I was willing to trade. Keep in mind that throughout all of this, since I initially contact this dealership they have dropped the price on the vehicle on two separate occasions. More