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Kunes Chrysler Dodge Jeep Ram of Belvidere

Belvidere, IL

4.6
283 Reviews

1615 N. State Street

Belvidere, IL

61008

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Showing 283 reviews

June 25, 2022

Poor follow up. xxxxxxxx you too much. Don't stand behind their word. Like pushing a rope to get anything done. Not going here again. More

by gregcrecos
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gavin
Jul 13, 2022 -

Kunes Chrysler Dodge Jeep Ram of Belvidere responded

Hi Greg, I would like to get some more details about your experience with us.

Jul 13, 2022 -

gregcrecos responded

Not service oriented. Have lied to me more than is tolerable. Car shows up-not clean-messy-fluid empty. We are owed money that for 2 months have told us over and over the check is in the mail.

June 18, 2022

Very speedy for not needing an appointment. Parts department was helpful in giving me a quote for parts. More

by Kim
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 13, 2022 -

Kunes Chrysler Dodge Jeep Ram of Belvidere responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2022

Joaquin made my Jeep purchase fast an painlesss an got me top dollar fir my trade in . Was a pleasure buying a jeep here. More

by Thatfield22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane an Mike
Jul 13, 2022 -

Kunes Chrysler Dodge Jeep Ram of Belvidere responded

Hi, we are so happy to read such a great review about Kunes CDJR of Belvidere! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2022

Always a pleasure working with Kerry and Brent on purchasing my vehicles! Traded my 2021 Grand Cherokee L for a 2022 Grand Cherokee L! Kerry and Brent made it a smooth and quick process for me as usu More

by Ross Blumenthal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent, Kerry
Jul 13, 2022 -

Kunes Chrysler Dodge Jeep Ram of Belvidere responded

Hi Ross, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2022

Extremely professional and easy to work with. I highly recommend Kunes & Robert McMillan. Would definitely recommend. More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
Jul 13, 2022 -

Kunes Chrysler Dodge Jeep Ram of Belvidere responded

Hi Mary, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

May 17, 2022

The Wife & I came in for an oil and filter change and got in right away. More

by ekccrider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 13, 2022 -

Kunes Chrysler Dodge Jeep Ram of Belvidere responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2022

Ok we have people texting,calling, at least 3 or 4 times a day claiming 100 percent guaranteed credit approval. I explain my situation is bad with having repos, disability etc. oh its a green light. So i sa More

by rcarl1980
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vanessa,Shane,Joel,Juaquin
Jul 13, 2022 -

Kunes Chrysler Dodge Jeep Ram of Belvidere responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described.

Jul 13, 2022 -

rcarl1980 responded

We are sorry this didn't work out. We have acquired a vehicle since this occurrence. We did like the vehicle that was suggested we consider. In my opinion be up front with a customer. I know you're in business for car sales but, when a 3rdparty such as a bank is involved send the person home and tell them it's the dealerships job to acquire the loan then call them in for final formalities

May 10, 2022

Gavin was wonderful to work with. He truly listened to our wants and concerns and was able to get us exactly what we wanted. We will definitely go here for our next vehicle. More

by Shelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin
Jul 13, 2022 -

Kunes Chrysler Dodge Jeep Ram of Belvidere responded

Hi Shelly, we're happy you found our staff to be so supportive during your experience here at Kunes CDJR of Belvidere. We look forward to your next visit! Take care!

May 07, 2022

Didn’t disclose they wanted $5000 over MSRP until they wrote up the proposed deal. Wasted my time. More

by Daveyc364
Price
Recommend Dealer
No
Employees Worked With
General Manager
Jul 13, 2022 -

Kunes Chrysler Dodge Jeep Ram of Belvidere responded

We are disappointed to hear that you did not have a more positive experience with us at Kunes CDJR of Belvidere.

Jul 13, 2022 -

Daveyc364 responded

I am extremely disappointed also. I can say with certainty there won't be another experience at a Kunes dealership! (Bought a 2020 Jeep Grand Cherokee Limited from an honest dealership the following week.)

May 03, 2022

Joe and everyone there at kunes was very knowledgeable and courteous! Could not have been any better ! Thanks More

by Bulletracing32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 13, 2022 -

Kunes Chrysler Dodge Jeep Ram of Belvidere responded

Hi, we're happy you found our staff to be so supportive during your experience here at Kunes CDJR of Belvidere. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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