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Kunes Chevrolet GMC Of Elkhorn
Elkhorn, WI
366 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 366 reviews
August 05, 2015
The best customer service. I had a great experience with my sales person, Rick Higgins. Very helpful with all of my needs. From Greg Kunes through Tim Kunes in finance to Trisha I had a great experience with my sales person, Rick Higgins. Very helpful with all of my needs. From Greg Kunes through Tim Kunes in finance to Trisha who brought my paperwork to me to "Cuz" who delivered my Jeep to my house - the customer service is second to none. That is the reason I keep coming back to Kunes Country. More
by Gonad
Employees Worked With
Rick Higgins
August 02, 2015
Very helpful sales rep Marcos Perez was great to work with, He was very knowledgeable, friendly, and accommodating. There was never any pressure and he went out of his way Marcos Perez was great to work with, He was very knowledgeable, friendly, and accommodating. There was never any pressure and he went out of his way to make it a pleasant experience. The transaction went very quickly. I would highly recommend working with Marcos. More
by glnntrry
Employees Worked With
Marcos Perez
July 17, 2015
Great Experience Went to the website, set up a Test Drive, boy was that easy. A week later contacted Jake via his email and a few days after that the deal was done. Went to the website, set up a Test Drive, boy was that easy. A week later contacted Jake via his email and a few days after that the deal was done. Could not have been easier to deal with Jake and the dealer. More
by SSzczech
Employees Worked With
Ron Hutter, Randy Rollins
July 17, 2015
Some parts good some not so good. Some of the pros to buying a care from Kunes Country were, delivery of vehicle, easy transaction without driving 100 miles. Cons were the hidden cha Some of the pros to buying a care from Kunes Country were, delivery of vehicle, easy transaction without driving 100 miles. Cons were the hidden charge of $299.00 added to the contract without warning. Lack of communication between the sales person and myself. More
by Carol N
July 15, 2015
Easy in, easy out It did not take long to get exactly what I was looking for at a great price. They made sure I'm a satisfied customer. Thanks, Junior! It did not take long to get exactly what I was looking for at a great price. They made sure I'm a satisfied customer. Thanks, Junior! More
by Encore
Employees Worked With
Dan Schlitt Jr.
July 01, 2015
Prompt, great pricing and organized I found a use 2014 Camaro they had listed online that was priced right and had everything I wanted. Problem was that I live in North Dakota and the I found a use 2014 Camaro they had listed online that was priced right and had everything I wanted. Problem was that I live in North Dakota and the car was in Elkhorn, WI. I dealt with Jeremy Millian and decided to purchase the car. I flew into Milwaukee on a Friday morning and was picked up by a driver from the dealership. After arriving and test driving the car I was out of the dealership in 15 minutes and on the road back to North Dakota. Jeremy and the staff at the dealership were organized and great to work with. More
by bigd58102
June 22, 2015
More than a car I had been considering purchasing a car - for the first time. After emailing back and forth some specifics with Marcos, I decided to go in and test dr I had been considering purchasing a car - for the first time. After emailing back and forth some specifics with Marcos, I decided to go in and test drive. I was able to look at every option we discussed and more. I was apprehensive to say the least, and Marcos made it a fun and informative experience. Of course, I picked one of the first cars he thought was best for me and my needs. I absolutely love it. I look forward to continuing this relationship, and would send my friends/family in a heartbeat. Thank you! More
by kvirrueta
Employees Worked With
Marcos Perez
June 20, 2015
Trade-in Value a Joke My wife and I went to Kunes Chevrolet in Elkhorn because they had a GMC Canyon that we were interested in buying. We were planning to trade in my 2009 My wife and I went to Kunes Chevrolet in Elkhorn because they had a GMC Canyon that we were interested in buying. We were planning to trade in my 2009 Pontiac Vibe. We had checked Kelly Blue Book and found that the dealer trade-in value should be between $3300-$4100. Kunes came with an initial offer of $1000. After some "haggling", the salesperson begrudgingly said they might be able to go as high as $2000. My wife and I were pretty taken aback by the low-ball offer. We were also a bit upset because our salesperson, Jake Ross, kept getting called away by other employees, as though our potential sale was not very important. Jake was a nice enough guy, but lacked the sales approach of making the customer feel like they are his most important priority. We left and found the same truck at another dealership who offered us $3500 for trade-in; no haggling needed. And the salesperson there treated us like he needed us to be there. We will not be returning to Kunes for anything... ever. More
by Deuce3willy
June 18, 2015
06 BMW M3 I have been a business owner for many years and pride myself on up front, honest, service. I rarely find this at car dealerships. I found it here wh I have been a business owner for many years and pride myself on up front, honest, service. I rarely find this at car dealerships. I found it here when working with Marcos Perez. I was a non-local buyer and he spent the time to inform me of every imperfection on this used vehicle before I drove to see it. I would buy from Marcos again and again. Great guy and provided fantastic service. More
by Trenton
Employees Worked With
Marcos Perez
June 15, 2015
Dishonest Called ahead to verify the internet price listed on the Kunes Country Website of a vehicle. Upon arrival to the dealership the same day I was told th Called ahead to verify the internet price listed on the Kunes Country Website of a vehicle. Upon arrival to the dealership the same day I was told the discount's listed online had now expired and the price had gone up. While trying to negotiate a deal I was told another individual was test driving the car I was attempting to purchase. I will not recommend or return. ***Update, I just noticed the dealer responded below to my review--the dishonesty continues. The website listed no discounts or rebates, and I called to confirm the price before driving over an hour to the dealership. The price didn't go up until another customer became interested in the same car. They then raised the price in an attempt to create a bidding war between us.. Later that week I purchased the same vehicle elsewhere for less, don't get stuck with a Kunes. More
by dontbuyatkunes
Employees Worked With
Ben Vance, Marcos Perez, Tim Kunes
