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Kunes Chevrolet Cadillac of Delavan
Delavan, WI
891 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 891 reviews
February 13, 2014
I can't begin to describe how amazed and grateful I am that I had Malorie as my car salesperson. Her professionalism and great attitude made my whole experience perfect. Quite honest, I don't even k am that I had Malorie as my car salesperson. Her professionalism and great attitude made my whole experience perfect. Quite honest, I don't even know why I decided to give getting a car another chance. But I had nothing to lose. I had been turned down time after time at multiple dealerships, yet somehow, Malorie went above and beyond to make sure I left the lot with my perfect car. I have never loved a car that I've had more than my 2010 Mazda 3. I would highly recommend Kunes dealership to all of my friends and acquaintances all because of Malorie Perez. She knew my frustration and she knew how much i needed my car. I cannot thank her and Kunes for their effort and hospitality while i was there. THANK YOU!!!!!! More
by martimic28
February 12, 2014
Ben Vitullo is honest and helpful, and my husband and I will always go there for service on our Dodge Van. He takes the time out to explain the work that needs to be done. He is very friendly and nice. H will always go there for service on our Dodge Van. He takes the time out to explain the work that needs to be done. He is very friendly and nice. He is one of the main reasons we go to back to get our vehicles service. More
by softballcindy
Employees Worked With
Ben Vitullo
February 12, 2014
My over all experience at Kunes was good. I was greeted at the door & pointed in the right direction to my salesman Adam. I got the vehicle I wanted near my price range. A heated vehicle delivery area woul at the door & pointed in the right direction to my salesman Adam. I got the vehicle I wanted near my price range. A heated vehicle delivery area would have been nice as it was very cold & windy when I was showed features of the vehicle & had to transfer my stuff from one car to the other. Not really a complaint but just a suggestion. But I will be back when I need another car. More
by TimD62
Employees Worked With
Adam Zerbach, Curtis Knaack
February 12, 2014
I gave this dealership this rating because the service I received from the people I met with was speedy, trustworthy, and honest. The General Manager stepped into the shop to talk about the truck I was look received from the people I met with was speedy, trustworthy, and honest. The General Manager stepped into the shop to talk about the truck I was looking at to tell me that he did NOT recommend me buying it, that it needed a lot of work, and they were going to send it to auction. I used to work at a dealership in Janesville, WI and that was absolutely unheard of and I was absolutely dumbfounded by the gesture and the honesty brought forth by someone in leadership. The salesman I worked with got me the answers I was looking for without cloudy information. I had a positive experience and I've already recommended people I work with to come back, not to mention my family also recommended I work with Kunes Country. Thank you for the positive experience to someone who was extremely bitter about dealerships. More
by dthiering7
Employees Worked With
Mike Myers
February 10, 2014
Brian, Mike, and Robert made my vehicle purchasing experience SO EASY! It's a great feeling knowing I have a reliable vehicle and knowing people that stand behind their work! Thank you, gentlemen! experience SO EASY! It's a great feeling knowing I have a reliable vehicle and knowing people that stand behind their work! Thank you, gentlemen! More
by demmica32
Employees Worked With
Robert Watt, Mike Myers
February 10, 2014
This was a great experience from the very start. After sending in an online inquiry at 9:00 PM on Sunday evening on a used vehicle, I was immediately contacted by Mike Myers, who is a true sales professio sending in an online inquiry at 9:00 PM on Sunday evening on a used vehicle, I was immediately contacted by Mike Myers, who is a true sales professional. Although the vehicle was located at another dealership over three hours away, it was sent over in the morning so that my wife and I could view it Monday evening. Mike was able to get all the pertinent information over the phone so that we could be in and out as quick as possible. When we first entered the dealership, Mike was waiting for our arrival with the vehicle pulled into an inside viewing area. This was very much appreciated due to the fact that we had two small children and it was extremely cold outside. Due to the fact that the vehicle came from Illinois, it was given a thorough inspection in order for the vehicle to meet the Wisconsin requirements. The test drive was a great experience, with Mike encouraging me to check out all the options and functions of the vehicle to make sure of their functionality. We believe that the price was totally fair, and lined up nicely with KBB. All of the other employees at the dealership were extremely helpful and friendly; especially with helping to keep our two year old entertained! I would absolutely recommend this dealership, and Mike Myers, to any of my friends and family. More
by dbehlert
Employees Worked With
Mike Myers
February 10, 2014
The entire staff was friendly to me each time I entered the show room. They were courteous and helpful. The sales agent that sold me the car was Jason Tidwell. He was outstanding. He knew his product l the show room. They were courteous and helpful. The sales agent that sold me the car was Jason Tidwell. He was outstanding. He knew his product line and answered all questions that I had. He was diligent in helping me find a car that would fit my needs and budget. Jason listened and heard what I wanted. That is a quality that I so appreciated. He was very patient with me. I endorse this dealership and highy recommend Jason Tidwell. More
by KJBansfield
February 06, 2014
Ben Vituillo is so helpful when ever I bring my car in for service and always greats me with a smile. I always feel welcomed when taking my car in for service. for service and always greats me with a smile. I always feel welcomed when taking my car in for service. More
by angelafrdmn
Employees Worked With
Ben Vitullo
February 05, 2014
Ben was so helpful and kind . He explained to me what was wrong so I understood. He gave me a ride to work while they were fixing my traverse and also picked me up to get my vehicle. Ben went above and beyo wrong so I understood. He gave me a ride to work while they were fixing my traverse and also picked me up to get my vehicle. Ben went above and beyond to help my service needs . I will definitely refer him and the dealership. More
by witz
Employees Worked With
Ben Vitullo
February 05, 2014
I found a certified used 2013 Silverado on cars.com that was at Kunes Elkhorn, WI dealership. I emailed them to see if it was still available and the next day I recieved a call from Adam Zerbach at the Del was at Kunes Elkhorn, WI dealership. I emailed them to see if it was still available and the next day I recieved a call from Adam Zerbach at the Delavan, WI dealership stating that it was. I made an appointment to come see the truck and do a test drive. Everything with the sale was good there was some high pressure to buy right that night, but I didn't mind as I had been looking for this particular truck for some time so I was ready to buy. During the transaction I was told that they had only got one key from the other dealership and that he would try to track down the other key for me and send it along with the owners manual and a bracket for the front license plate which is required in the state I'm from. There is also a missing cap on the bedrail that I had said something about and he was going to go get one for me off another vehicle on the lot but there wasn't one available. It's been three weeks to the day of my purchase and I haven't heard a peep from anyone associated with the dealership much less the salesman who had promised me these items. I feel like I was told what ever it took just to make the sale and now the dealership has no intention of following through on the items that should have been included to begin with. I purchased a GM certified truck and I feel like a spare key should be included as well as an owners manual at least. I understand that I can go purchase these items, however since I did pay the dealers full asking price I don't think it would be too much to ask for these items to have been included. I never even received a thank you for my purchase so this is why I have given Kunes Country a very bad customer service rating. More
by Steven222
Employees Worked With
Adam Zerbach
