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Kunes Chevrolet Cadillac of Delavan
Delavan, WI
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Horrible experience So I was looking at a car they had at there dealership spoke to Jason. When speaking to him I told him Exactly what I was interested in, and what I w So I was looking at a car they had at there dealership spoke to Jason. When speaking to him I told him Exactly what I was interested in, and what I wanted out of my truck. (Trade in). I gave him all the information about my car including the VIN number and multiple pictures. Do he can look it up. When speaking to him I told him I wanted 45k and he told me right off the bat that he couldn’t do that but would be close. So I drove 2 hours with my family to see the new vehicle and trade mine in. Per the conversation. Once getting there I was getting the run around and finally they came back with a price on my car of 34k. I was floured. I could not believe it. The worse part is that they would not even budge on there price. I was so frustrated that if I would have know this from the get go I would not have driven the 2 hr to waste my time or even there’s. All I asked for from the beginning was honest. Which I did not get. I’m very disappointed and frustrated at how things turned out. I do not recommend them to anyone. More
Wanted a specific hard-to-locate truck, and they found it! Jamie was great with helping my Dad purchase a new truck. He had lots of patience and explained everything. I had to call Jamie on our way home as we Jamie was great with helping my Dad purchase a new truck. He had lots of patience and explained everything. I had to call Jamie on our way home as we couldn't figure out something with the truck. He answered what we needed, and was very kind and understanding. More
Truck buying made easy I contacted the dealer and they were fast and prompt very polite had a conversation with Mike Myers told him what I was looking for he took all my inf I contacted the dealer and they were fast and prompt very polite had a conversation with Mike Myers told him what I was looking for he took all my information I drove about 50 minutes to the dealership he had a few Vehicles picked out that he thought I would like I look them over test drove the one I like within an hour I was driving home in my new truck could not have asked for the better transaction they listen to what you want and they do their best to make it happen very polite courteous and very very helpful I will definitely be buying another vehicle from this dealership thanks Mike love my truck and the plus side the finance man is just awesome he works for you not the bank More
Excellent service When I sat down and explained to Jaime what I was looking for, he listened. Buying a new a car was the best experience ever!!! When I sat down and explained to Jaime what I was looking for, he listened. Buying a new a car was the best experience ever!!! More
A good experience in waiting and not taking the 1st offer I drove over 50 miles, and I had been to 5 other dealerships. I really thought I would be leaving empty handed. Jaime he made this a very good experi I drove over 50 miles, and I had been to 5 other dealerships. I really thought I would be leaving empty handed. Jaime he made this a very good experience in waiting and not taking the 1st thing offered because they say this is the best they can offer.. I would recommend Kunes to anyone looking for a fair break. More
5 Stars Across the board!!! Thank you Mike!!! I drove to Kunes Country from 40 minutes away. After looking at dealerships for days, they were the only ones able to accommodate my unique financial I drove to Kunes Country from 40 minutes away. After looking at dealerships for days, they were the only ones able to accommodate my unique financial situation. My car was in rough shape and I needed something new immediately, afraid of what I was going to do if I couldn’t get a car. Upon meeting Mike, every worry I had disappeared. He reassured me that he would do everything in his power to get me a car, all while giving me tips on how to improve my credit and also explaining every part of the process, as I had never purchased from a dealership before. Not only was my experience comfortable and informative, but I was shown great cars that I didn’t even expect were available to me. Mike and his other team members stayed over an hour past close to help me with all the closing details once I chose the perfect car. From transferring the license plates and setting up registration to making all the financial aspects clear. This may be standard, but it meant a lot to me and made getting the car that much more exciting. A week later and I am still in love with my new car. I’ve never had anything so nice and the experience with Mike made it that much more special. I am truly grateful for how they helped and took care of me and I’m excited to visit them in the future for anything I may need. Even if you live far like me, it will be well worth the drive! Thank you again Mike! More
Nick is the man! Nick helped me with my 2015 silverado purchase and couldn't of asked for a better salesman! Knowledgeable and dedicated to make sure my vechical purch Nick helped me with my 2015 silverado purchase and couldn't of asked for a better salesman! Knowledgeable and dedicated to make sure my vechical purchase was easy and smooth. 10 out of 10 I'd recommend him to anyone. More
When the xxxxx dropped by the finance department I bought a van 3 months ago, somehow the finance guy(who fortunately is no longer there) did not get my application sent back to the credit union. Thi I bought a van 3 months ago, somehow the finance guy(who fortunately is no longer there) did not get my application sent back to the credit union. This created a nightmare and I just want you to know. Lisa Wagoneer who is the absolute best Saleslady ever! took this issue to Adam the Sales Manager. Adam Zerbach followed up with me and stated he wanted to make this right. I went back and believe it or not.....They actually made it Right(with the exception of a 5 dollar influx from my original wanted payment. Adam with the help of the finance department got us into something 5 years newer and made it right. They gave us a loaner throughout the process and continued to treat us with respect. This issue was handled with the professionalism I admired. Lisa is truly a sweetheart that 1) understands her customers needs 2) Does everything in her power to deliver exactly what you want. I never would go to a dealership for service, however after this experience, I will try the Service department out and continue to deal with Kunes In Delavan. They have built an incredible team that strives for excellence. We all make mistakes, and we all are human. Making right our mistakes makes all the difference in the world! So From the Grindle Family to Kunes.....Thanks for making it Right! More
Great Service! Jaime Gonzalez was genuine and honest throughout the entire process. He is the kind of guy you want selling you a vehicle. Professional yet down to ea Jaime Gonzalez was genuine and honest throughout the entire process. He is the kind of guy you want selling you a vehicle. Professional yet down to earth. Really listens to your needs. I definitely recommend him. My family and I will be going back to him for our future purchases. The General Manager Paul was great as well, he did everything he could to help my deal. The finance guy worked hard to get me the lowest possible payment with a great rate. I love Kunes, this is our family dealership. Thank you all who worked so hard. More
New Equinox I was pleased with my experience at Kunes Chev in Delavan, WI. I worked with Vincent Chiappetta and Adam & Eric and Mark and they all worked very har I was pleased with my experience at Kunes Chev in Delavan, WI. I worked with Vincent Chiappetta and Adam & Eric and Mark and they all worked very hard to find me the vehicle and color with specific options that I was looking for. I would recommend them to anyone looking for a new or good quality used vehicle. Thank you so much@ More