Kunes Chevrolet Buick GMC of Lake Geneva

Very good experience. All employees were very welcoming and knowledgeable. Felt very comfortable and no pressure. The amount of autos to choose from was amazing. Without a All employees were very welcoming and knowledgeable. Felt very comfortable and no pressure. The amount of autos to choose from was amazing. Without a doubt I will recommend this dealership to my friends and relatives. More

Oil change Dependable service every time. I like the waitin area also. Clean and spacious. Work done in a timely matter. And I liked that I could schedule appt Dependable service every time. I like the waitin area also. Clean and spacious. Work done in a timely matter. And I liked that I could schedule appt on line More

Amazing Service This was my first time purchasing a car and Ed made my experience so easy and actually kind of fun! He didnt push me into something, he provided diffe This was my first time purchasing a car and Ed made my experience so easy and actually kind of fun! He didnt push me into something, he provided different options in my price range and let me decide what I wanted. I felt comfortable and reassured that I was in good hands. More

Oil change Everything went well and they took me in without an appointment. The only concern that I had is the system was not reset and changes had to be made o Everything went well and they took me in without an appointment. The only concern that I had is the system was not reset and changes had to be made on my control panel. More

Fixed in a timely manner I needed work done but had a hard time explaining the noise! The GM drove me back to work in my car to try and catch the problem and listen to what I I needed work done but had a hard time explaining the noise! The GM drove me back to work in my car to try and catch the problem and listen to what I was hearing. The service dept is great! More

Amazing Service Ed and Jason were so helpful! I just purchased my first car from them and they were very patient and helpful, will be returning in the future for my n Ed and Jason were so helpful! I just purchased my first car from them and they were very patient and helpful, will be returning in the future for my next car! More

Large oil leak right after being serviced Car lost a LOT of oil on my garage floor right after being serviced. Fixed for free, but now I've got to clean the huge mess at my expense Car lost a LOT of oil on my garage floor right after being serviced. Fixed for free, but now I've got to clean the huge mess at my expense More

Service writer did his job well. No financial help on 1800. Chevy warranty on electronic parts is too short. And parts are quite costly for average single working family. Very pricey repair for a 2014 chev Chevy warranty on electronic parts is too short. And parts are quite costly for average single working family. Very pricey repair for a 2014 chevy cruze with 90000 miles. For an economic driver this repair bill cost half what the value of car worth. More

Who you know I had been working with the sales rep for some time, and he was excellent about answering questions I had and steering me in the direction we ended up I had been working with the sales rep for some time, and he was excellent about answering questions I had and steering me in the direction we ended up going. He made the entire process pretty easy even though we hadn’t stepped foot in the dealership and only viewed the inventory online. The sales price of the vehicle was good, although I could have done better closer to home. Financing left a little bit to be desired as I felt they could have done better. The sales manager didn’t seem very personable and at times seemed like he was going through the motions. For a dealership that didn’t have to do a lot of extra work (they essentially just got the sale), I didn’t feel like a valued customer outside of my sales rep. If it wasn’t for the sales rep I wouldn’t have purchased from the dealership. It wasn’t a dissatisfied transaction by any means, but not overwhelming like I felt from another dealership we passed up. More

People who care They found a plan and made it work for both myself and the dealership They customized the whole experience to be a win win for all involved They found a plan and made it work for both myself and the dealership They customized the whole experience to be a win win for all involved More