Kunes Chevrolet Buick GMC of Lake Geneva
Lake Geneva, WI
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Lake Geneva Chevy experience Both the sales and service teams at the dealership are A+ in terms of service delivery and quality of work. Always a pleasant and professional experie Both the sales and service teams at the dealership are A+ in terms of service delivery and quality of work. Always a pleasant and professional experience. More
Tried to charge me for diagnostic work. I have purchased 5 vehicles from this dealership. In the 12 years since ive first purchased a car from Lake geneva chevy I have never once been charg I have purchased 5 vehicles from this dealership. In the 12 years since ive first purchased a car from Lake geneva chevy I have never once been charged for diagnostic work whether or not the vehicle was under warranty. This time they wrote everything up and said it would be $175.00 for the diagnostic work and they would let me know after that what was wrong with the vehicle. I find it hard to believe that after all these years that they would charge a long time customer to diagnose an issue that would be fixed at their dealership. I let them know that I was going to either have the vehicle fixed or purchase a new vehicle that day. Either way I was planning on spending money with them, either by purchasing a new vehicle that day or servicing the current vehicle. Once they told me i was going to be charged for them to look at my vehicle i decided that I would not be returning to their dealership. More
Great Buying Experience Definitely the best car buying experience I've had by far. The two sales reps that were on duty that evening were incredibly busy,but never once misse Definitely the best car buying experience I've had by far. The two sales reps that were on duty that evening were incredibly busy,but never once missed a beat. They were friendly, thorough, and helpful--Even in the rain. In the two hours that I was there, I believe they made 4 sales. They deserved and earned whatever commission they received. Absolute no pressure sales. Absolute Friendly, Professional Service. More
Always a great experience! Every visit I make to your service department to a great experience! No matter what my concern is about my vehicle, they take care of me with great c Every visit I make to your service department to a great experience! No matter what my concern is about my vehicle, they take care of me with great care. Bob Mann at the service center always explains each detail to me and tells me what needs to be done to remedy my concerns! He is an asset to your company! More
Great Visit Very friendly staff, my service writer was awsume! I like that they checked my car for any dings before getting started! Verry smart!! I Miss my Malib Very friendly staff, my service writer was awsume! I like that they checked my car for any dings before getting started! Verry smart!! I Miss my Malibu. More
Bob is the best Always easy to work with the folks at Lake Geneva GMC! They're incredibly thorough and really take the time to explain each issue, what it means, and Always easy to work with the folks at Lake Geneva GMC! They're incredibly thorough and really take the time to explain each issue, what it means, and what it will take to fix. More
awesome Everyone is friendly considerate and just awesome. . My schedule is always tight but you always fit me in when i need an oil change. Thanks so much. Everyone is friendly considerate and just awesome. . My schedule is always tight but you always fit me in when i need an oil change. Thanks so much. 🙃🤗😊😀 More
The service department is friendly and efficient The service department is friendly and efficient. This is the fourth vehicle I have purchased at this dealership and each one has been cared for by th The service department is friendly and efficient. This is the fourth vehicle I have purchased at this dealership and each one has been cared for by the service department. More
Had oil change and tire rotation. Always pleased with the Great service. Everyone friendly and courteous. Explained what was done and future service needed. Well appreciated. Always keep interior clean.No Great service. Everyone friendly and courteous. Explained what was done and future service needed. Well appreciated. Always keep interior clean.Not sure why 25 words needed. Remo e the 25 word minimum. More
Very satisfied I made appointment for rear drivers side brake light bulb to be replaced as it burned out. Also had my oil changed and a tire rotation done while I w I made appointment for rear drivers side brake light bulb to be replaced as it burned out. Also had my oil changed and a tire rotation done while I was there. A multi point inspection. I was very satisfied with the work that was done. More